Table 1 shows one common vehicle speed control related problems of the 2025 BMW X3.
| Problem Category | Number of Problems |
|---|---|
| Vehicle Speed Control problems |
The operating system is yielding extremely poor results. After purchasing the vehicle, the operating system wouldn't remember the settings for the selected driver and would randomly changing settings. At one point, the turn signals on the vehicle stopped working because of the issues with the operating system. This is a direct violation of safety laws and effectively deemed the vehicle undriveable. The vehicle was serviced by the dealer, at which point they stated that there was a communication issue in the vehicle and that it was solved. The vehicle then performed well for about six months, but is now exhibiting the same issues, but manifesting in different ways. One example is where the displayed speed of the vehicle on the dash doesn't align to gps speed readouts, and the value changing between startups. On a recent trip, I had the speed set by cruise control at 80mph on the dash, however was confirmed at 76 via gps. After stopping and restarting the vehicle, I set the cruise back at 80, and now the gps showed 79. This tells me that the operating system of the vehicle is randomly choosing how fast the vehicle is actually traveling, and how many miles are being put on the car. If the manufacturer can control this, they can determine how quickly vehicles achieve certain mileage benchmarks without the public being aware. This is very much a safety concern, in addition to BMW committing fraud. I have zero tolerance for an organization committing fraud.
I am submitting a safety complaint regarding a recurring infotainment system failure involving the 2025/2026 BMW X3. While driving, the center display screen suddenly blacks out, which creates a serious safety hazard. This issue first occurred with my personal BMW X3. More concerning, the exact same failure occurred again while I was driving a BMW X3 loaner vehicle provided by the dealership. This indicates the problem is not isolated to a single vehicle but may be systemic. I was able to capture video evidence of the incident while driving, which clearly shows the screen going completely black: [xxx] when the screen blacks out, access to navigation, vehicle settings, driver assistance displays, and other critical information is lost while the vehicle is in motion. This creates a dangerous distraction and increases the risk of an accident. Despite previous service visits, the issue has not been resolved, and the occurrence in a second vehicle raises serious concerns about the reliability and safety of BMW’s infotainment system in the X3. And most importantly, this is the brand-new redesign BMW X3 2025 and 2026 model. Not any previous model, which raises more concerns. I believe this defect warrants investigation, as it directly impacts driver safety and may affect multiple vehicles. I am uncomfortable continuing to drive the vehicle under these conditions. Thank you for your attention to this matter. Sincerely, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
The contact owns a 2025 BMW X3. The contact stated that while driving 1 mph in stop and go traffic and approaching another vehicle, the vehicle suddenly accelerated and bucked four times. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 1,000.