Diesel Fuel System Problems of BMW X3

The contact owns a 2017 BMW X3. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the fuel pump. After investigating the failure, the contact related the failure to NHTSA campaign number: 21v586000 (fuel system, diesel); but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was unknown.

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The contact owns a 2016 BMW X3. The contact stated that while driving approximately 75 mph, the vehicle unintendedly decelerated and failed to properly accelerate. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA campaign number: 21v586000 (fuel system, diesel). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 55,000.

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The contact owns a 2017 BMW X3. The contact stated that while driving at 75 mph, the vehicle went into limp mode and lost all motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The power train warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the high-pressure fuel pump. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 21v586000 (fuel system, diesel), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 61,000.

The contact owns a 2017 BMW X3. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated, but the message "fuel pump fault" was displayed. The vehicle was towed to an independent mechanic, who diagnosed a failure with the fuel pump. The vehicle was repaired, but the failure reoccurred. The vehicle was then towed to an independent mechanic, who diagnosed a failure with the fuel pump and fuel control module regulator wiring harness. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 21v586000 (fuel system, diesel); but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was 60,000.

The contact's mother owns a 2015 BMW X3. The contact stated while his mother was driving 40 mph, the check engine warning light illuminated. The owner took the vehicle to the local dealer, where it was diagnosed with needing the diesel fuel injector to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 102,000.

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The contact owned a 2015 BMW X3. The contact stated while her husband was driving at 65 mph with her in the front passenger seat, the vehicle stalled. A message indicating a power train malfunction was displayed. The contact's husband was able to veer to the side of the road. The contact noticed dark smoke coming through the ac vents. The contact stated upon opening the hood, her husband saw fire. The contact immediately exited the vehicle. The contact was able to extinguish the fire with the assistance of the fire department. However, the engine compartment and the front passenger's side end of the vehicle had melted. A fire department was filed. There was no police report filed. There was no injuries sustained. The vehicle was towed to a tow lot where it was totaled. The contact associated the failure with NHTSA campaign number: 21v907000 (fuel system, diesel). The dealer was notified of the failure and referred the contact to the manufacturer. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 76,000.

The contact owns a 2016 BMW X3. The contact received notification of NHTSA campaign number: 21v907000 (fuel system, diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while his wife was driving at an undisclosed speed, the "drive train malfunction" message was displayed. The vehicle was taken to the dealer where it was diagnosed that the exhaust gas recirculation (egr) cooler needed to be replaced but confirmed that parts were not yet available. The failure recurred with an abnormal fuel odor detected while the vehicle was parked inside the garage. Additionally, fuel was leaking from underneath the vehicle and the check engine warning light illuminated while driving. The vehicle was taken back to the dealer where it was determined that there was a pinhole in the fuel hose and the fuel hose was replaced. The manufacturer was made aware of the failure. The failure mileage was 66,869. VIN tool confirms parts not available.

The contact owned a 2015 BMW X3. The contact had received notification of NHTSA campaign number: 21v907000 (fuel system, diesel). The contact stated that unknown warning lights were intermittently illuminated. The vehicle was taken to a local dealer for the recall repair, and the contact was made aware of additional unknown failures and repairs that were needed. The recall repair was completed, and the vehicle was then traded in. The manufacturer was made aware of the failures. The approximate failure mileage was 96,000.

The contact owns a 2015 BMW X3. The contact received notification of NHTSA campaign number: 21v907000 (fuel system, diesel) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 BMW X3. The contact received notification of NHTSA campaign number: 21v907000 (fuel system, diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the engine coolant warning light illuminated. The contact refilled the coolant reservoir. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 81,000. VIN tool confirms parts not available.

The contact owns a 2015 BMW X3. The contact received notification of NHTSA campaign number: 21v907000 (fuel system, diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that the part was not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 BMW X3. The contact stated that the check engine and coolant warning lights were illuminated. The contact received notification of NHTSA campaign number: 21v907000 (fuel system, diesel) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer and it was confirmed that parts were not yet available. The vehicle was diagnosed and the contact was informed that coolant was leaking into the engine. The contact was advised not to drive the vehicle. The vehicle was not repaired. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified but no further assistance was provided. The approximate failure mileage was 85,000. VIN tool confirms parts not available.

The contact owns a 2016 BMW X3. The contact received notification of NHTSA campaign number: 21v907000 (fuel system, diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 BMW X3. The contact had experienced a failure and is getting "check engine" light. The contact received notification of NHTSA campaign number: 21v907000 (fuel system, diesel) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced a failure. Parts distribution disconnect.

The contact owns a 2015 BMW X3. The contact stated while her husband was driving at an unknown speed, the vehicle began to decelerate speed independently. The driver stated he started to smell smoke odor inside the cab of the vehicle and saw smoke exiting from under the hood. The contact stated no visible fire/flames were seen. The contact stated the drive train warning light was illuminated. The driver was able to park on the side of the road and exit safely from the vehicle. The vehicle was not drivable. The contact towed the vehicle to an independent shop, where they informed the exhaust gas recirculation egr cooler, the valve cover, and the intake manifold was melted and needed to be replaced. The vehicle was repaired. The contact received notification of NHTSA campaign number: 21v907000 (fuel system, diesel) on 1/20/2022. The local dealer was contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 117,000.

The contact owns a 2015 BMW X3. The contact received notification of NHTSA campaign number: 21v907000 (fuel system, diesel) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the "coolant level low" warning message was displayed. The contact had to refill the coolant four times within four months. The vehicle was taken to the dealer. The dealer performed an air pressure test and informed the contact that there was no coolant leak found. The dealer filled the coolant reservoir; however, the failure recurred. The vehicle was not repaired. The dealer was made aware of the failure and scheduled an upcoming appointment for diagnostic testing. The manufacturer was not made aware of the failure. The failure mileage was approximately 102,000. VIN tool confirms parts not available.

The contact owns a 2016 BMW X3. The contact received notification of NHTSA campaign number: 21v907000 (fuel system, diesel) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2015 BMW X3. The contact stated that the check engine warning lights was illuminated. The contact stated that the gear shifter was slipping. The contact received notification of NHTSA campaign number: 21v907000 (fuel system, diesel) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer where it was diagnosed the transfer pump needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was taken to an independent mechanic where the egr valve was replaced. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was not available. VIN tool confirms parts not available.