Three problems related to steering have been reported for the 2010 BMW X5. The most recently reported issues are listed below.
A bolt connecting the alternator to the motor has broken off causing the serpentine belt to come off resulting in the loss of power steering. This issue resulted in a recall and the vehicle was allegedly repaired in California back in 2013. However, this has happened again and has put the safety of my family at risk. I am aware that there has been an investigation that has been opened in about April of 2018 and we want our circumstances to be included in this investigation. BMW is currently refusing to cover the repairs.
While driving the engine loss power and put the car into neutral. All power steering was loss as well. Thankfully I was able to pull off the road safely. The car restarted once, then loss power when one tried to accelerate. The car would not restart. During this whole time no warning or service lights came on, the vehicle status said all systems were ok, when obviously they were not since the car just stopped working while driving.
Vehicle lost steering control. On the night of July 12 I was making a left turn and all of a sudden steering become extremely difficult to turn and extremely stiff. I tried to turn the steering with full force in my body to avoid hitting the pole and and barely missed hitting the street light pole. This incident shaked me for a while. Car was towed to the dealership and determined and found that alternator bolt from recall 11 11 12 (NHTSA campaign number: 12v550000) had snapped causing belt to come off as well as tension-er. It was very disappointing for me that a 60 grand luxury vehicle became a life threatening hazard. And even after the safety re-call, it's a big hazard. I had called customer relations of BMW about this and apparently they took it very lightly.