general problems of the 2019 BMW X5 - part 1

During the last service at the dealership. While they are replacing the battery, they found a melted bolt on the auxiliary battery that causes a loose cable connection and informed me that its a fire hazard. The car has 85k at the moment and all services were done at the dealership. No incident or any repairs. This is not a wear and tear. How can a bolt just melt. It might even melted a while ago and putting drivers in hazard without know because they would not noticed this unless a battery is getting replaced.

The contact owns a 2019 BMW X5. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly overheated, and the engine temperature warning light illuminated. The vehicle was taken to a dealer, where it was diagnosed that the coolant line to the cylinder had failed and needed to be replaced. The vehicle was repaired. The contact later received notification of NHTSA campaign number: 25v644 (electrical system). The manufacturer was not made aware of the failure. The approximate failure mileage was 101,187.

The starter on my BMW failed, and it overheated and damaged my alternator to the point that I needed to replace it. The dealer and independent service center confirmed that this was the cause, but BMW is refusing to reimburse the cost of the alternator replacement. I was at the exit of a highway and could not even put the car in neutral, so my safety was significantly at risk.

Emergency call system malfunction. Vehicle available for inspection. Warning appears and verified by dealer as common issue with vehicle type due to shark fin antenna seal leaks, causing corrosion in the module when in contact with water (including rain). Cause loss of gps and wireless capability.

1 - parking brake inoperative - unable to disengage parking brake: recalled part for same year/make/model (different production month in recall) NHTSA safety recall omb control 2127-0004 2 - air conditioner (evaporator failure) - releasing chemicals from enclosed hvac system: common knowledge failure point, requires entire dashboard disassembly w/high labor cost unsafe driving conditions in excessive heat (las vegas, local area driven) history: August 2025 - parking brake stopped working: I obtained a diagnosis from independent service shop stating the center console control panel - containing the body domain controller (bdc) requires replacement. The parking brake is currently inoperable under NHTSA safety recall omb control 2127-0004 - part 573 safety recall report 18v-732: this specific part for this specific vehicle (year, make and model) has been recalled under a different production month. March 2026 - air conditioner failure: the a/c system stopped working (blowing hot air only). I filled the a/c system on 3/12/2026, and within 2 weeks the system chemicals had been released into the environment due to a leak in the evaporator. The evaporator was diagnosed by two (2) independent mechanics as the failure point of the ac system. The air conditioner is currently inoperable and I reside in las vegas - temperatures average well over 100 degrees and we are approaching summer. Common knowledge failure point: a/c evaporator - located deep within the dashboard at the firewall, requiring an interior disassembly - skilled labor and time manufacturer's defect: upon research, these are very common failure point as a result of the improper engineering of the ac system on this particular vehicle.

I bought the car from the dealership, and they said there were no problems with it, but they cheated me. The car broke down twice. The first time, it was parked in a private lot for several hours, and I paid a large sum for parking. The second time, it broke down on the street, and I waited eight hours for help to tow it back to the dealership. 1-recall message 2- emergency call system.

A concern regarding my BMW X5 it’s a 2019 X50i it’s my only vehicle that I have to get to and from work and drive my family around. I have been having starting issues at random times I can go a week no issues than randomly. My vehicle doesn’t want to start. Also, I have engine codes that are the same ones that apply to other recalls my starter is my main concern because it is an unsafe situation in certain circumstances because it’s happened at a light due to the auto stop switch I have to turn it off so that problem wouldn’t occur anymore because it also happened on the freeway during traffic that was a scary scenario when I had my family with me luckily it did turn on as I was steering out the way of traffic, I love the car unfortunately it is giving me safety concerns ,I seen there is a recall on NHTSA campaign number: 24v-576 subject : starter motor may fail and overheat according to this my vehicle meets all these criteria’s I need help with further assistance please if you can and thank you for your time.

Car wouldn't start anymore, starter malfunction. Couldnt go into neutral.

I bought the car 8 months ago from fred anderson Acura in greenville was told the car was inspected and serviced and I’m was in great condition. 8 months later I have 10 thousand worth safety issues wrong with the car that I have to fix .

The shark fin is leaking and can’t be in rain or drive in rain bc it can cause wires to catch fire or shorten out. I have two babies that are at risk every time I drive this car. It’s my only way to go and BMW won’t fix it and I can’t afford to fix it bc it’s over 3 thousand dollars.

My shark fin has water damage and can’t drive or be in rain and this is the only car I have to take my young kids back and forth to school and do my grocery shopping or whatever I need.

I noticed one of my daytime running lights on the driver’s side laser headlight had turned yellow, instead of white like the others. I took the vehicle to the dealership and they said that the led module that powers that daytime running light has overheated and caused the light tube to burn and melt. The dealership advised that the passenger side is also slowly starting to do the same thing. The repair the dealership recommended is to replace both headlights, at a cost of almost $18k! I’ve seen numerous Bmws on the roads with this same issue, and this should be addressed by BMW as a design flaw. If these modules are burning plastic pieces inside the housing, they could start a fire if they get hot enough.

Emergency call system failure!! my 2019 BMW X5 xdrive m50 has the failure from the telematic control module like thousands of other people. This needs to be a recall and shouldn’t have to pay $1500-3000 out of pocket for something that is a manufacture problem. Apparently water gets in the shark fin area and causing the module to fail!.

Car randomly wouldn’t start and was getting error starter message on message center.

The contact owns a 2019 BMW X5. The contact stated that while attempting to cold-start the vehicle, the contact needed several attempts to start the vehicle. The contact stated that several times, the contact was unable to restart the vehicle. The contact stated that while making several attempts to start the vehicle, the message "system overheated - restarting engine possible after cooling" was displayed on the instrument cluster, and the contact had to wait 120 seconds before further attempts to restart the vehicle were possible. The contact had taken the vehicle to a local dealer, where it was diagnosed, and determined that the starter needed to be replaced. The vehicle was not repaired. The contact was informed by the dealer that there was a recall for the failure, NHTSA campaign number: 25v644000 (electrical system), and the VIN was covered under the recall. However, the VIN tool showed no recall related to the VIN. The manufacturer was informed of the failure. The failure mileage was approximately 80,000.

The ac evaporator failed due to a known manufacturing defect common across the BMW g-chassis platform (g05, g07, g30). This has created two severe safety hazards: ?the refrigerant leak causes the windshield to fog up instantly and unexpectedly while driving, completely obstructing my visibility and nearly causing an accident. ?chemical fumes and oil from the leaking evaporator are entering the cabin through the vents, causing dizziness and respiratory irritation for the occupants. ?BMW is aware of this systemic issue through numerous owner reports and petitions but refuses to issue a recall or provide assistance. This is a critical component failure that directly impacts vehicle safety and occupant health.

Failed components 1. Oil pump $8769. 41 2. Cylinder head assembly- valve cover $4280. 83 3. Center console control panel $3051. 93 4. Transfer case replacement tbd 2019 BMW X5 xdrive40i has multiple major component failures at 70,000 miles. Oil pump failed causing loss of oil-level monitoring. The cylinder head assembly was diagnosed with oil consumption, the transfer case exhibited driveline shuddering, and the center console control panel developed internal electrical faults that affect vital vehicle components. All have been diagnosed by BMW of north haven, CT. The oil pump and transfer case failures have created potential loss of engine lubrication and vehicle control putting my safety at risk. The oil-level test aborts at 16% making it impossible to verify oil quantity or pressure while driving. The shuddering occurs during low-speed turns and acceleration. BMW north America reviewed my case and approved goodwill coverage for transfer-case fluid change all other safety-related repairs have been denied. Supporting BMW service bulletins: •sib 27 02 jerking or shuddering from driveline xdrive transfer case atx13-x (faulty factory oil specification). •sib 11 03 n20/n26 engine timing chain and oil-pump drive chain warranty extension (pattern of oil-pump failures in prior engines). •sib b01 13 front center console cupholder liquid ingress (electrical faults from liquid intrusion in 2019–2022 g05 X5). •sib 65 12 roof-mounted antenna housing seal not adhering (water ingress from shark-fin antenna affecting interior electronics). Note: I paid out of pocket to replace and reprogram thetelematics communication box (tcb) due to faulty seal around shark fin. A class action lawsuit is currently in happening for this exact issue in California. These issues are not normal wear and tear. They represent premature mechanical and electrical failures on a well-maintained vehicle as well as posing a safety risk to me and other drivers.

Recently purchased a 2019 BMW X5 xdrive40i with 77k miles, after only owning for 3 weeks after a heavy rain storm. My dash lit up with “emergency call system malfunction”, upon review online it seems to be a common issue with these BMW models and no recall has been issued. The sos malfunction causes the vehicle not to function properly and unable to use the integrated idrive head unit system. It also dials emergency services on its own and won’t let me end call. After taking it to BMW dealership they found the telematics module battery to be low and suggested replacing. Previous owner had similar issue back in January of 2023 and the shark fin antenna by the roof was replaced , resealed and tcb telematics unit replaced. So only after 2 weeks of replacing the tcb battery, same issue appeared again after a heavy rain storm. I took it back to BMW for diagnose and they had to have one of there engineers test it and found out the actual sos button ecu system unit to have a short causing the sos malfunction and it dialing emergency services on its own. Vehicle is not driveable and has been at BMW they are trying to charge me additional $1,547. 58 plus taxes and fees for the repair. I feel as if this is a defect on BMW and should be addressed and issued as an recall for there customers.

Starter failed at 48k miles. This is a known issue of starters failing early and a recall should be done for all impacted cars. . Read more...

I purchased a used BMW from a local dealership, unaware that the vehicle had unresolved safety and mechanical issues. Over time, I began experiencing repeated problems including: •power loss and hesitation while driving •malfunctioning engine and drivetrain components •electrical system glitches including dashboard warnings that would disappear before I could document them the car has been in and out of shops for diagnostics, and no lasting fix has been found. These defects have created safety concerns for me and my children, as I transport them daily. The vehicle feels unsafe to operate. I believe I may have been sold a lemon and am now pursuing legal remedies, including this formal safety complaint to report the issue.

My car said it overheated and would not start. After about 4 hours it did start and I took it to the dealer. They are saying that the battery and starter need replacement. I read that there was a recall for this exact reason on some specific vins for my car model and year. Even though mine doesn't fall under that category it seems like the same issue that was recalled for others. Doing some online searches it seems this issue has happened to quite a few people.

Car started hesitating to start then messaged popped up on screen saying my system was overheating I had to pay for a new starter.

The vehicle's electrical system experienced a starter malfunction, which led to a complete failure of the starter. As a result, the car would not start, ultimately causing the battery to fail as well. This failure posed a serious safety risk. I could have been left stranded in the middle of traffic, increasing the risk of a collision that could have caused injury to myself and others. If the malfunction had occurred in a remote location, I could have been left stranded, placing me in a potentially dangerous situation. The issue was confirmed by the dealership. Although there is an active NHTSA recall related to this exact problem, my vehicle’s VIN was not included. However, it should have been—my vehicle was manufactured during the affected production period and experienced the same failure described in the recall. As a result, I had to pay out of pocket for these substantial repairs. The manufacturer failed to include my VIN in the recall, despite clear evidence that my vehicle was subject to the same defect. The manufacturer inspected the vehicle and confirmed that the failure involved both the starter and the battery; however, I was required to pay out of pocket for the replacement of both components. There were no warning lights, error messages, or other symptoms prior to the failure—the vehicle simply stopped functioning without notice. Further research revealed that many other owners have reported the same starter malfunction, frequently resulting in battery failure and the need to replace both components. Although the manufacturer is aware of this widespread issue, they have not issued a comprehensive recall for all affected vehicles. Had they done so, this failure—and the associated safety risks, inconvenience, and significant repair costs—could have been avoided.

The contact owns a 2019 BMW X5. The contact stated that while attempting to start the vehicle, the vehicle failed to start. There was no warning light illuminated. The vehicle was towed to a local dealer where the vehicle was diagnosed, and the contact was advised that the starter had failed and needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA campaign number: 24v576000 (electrical system, engine and engine cooling) as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 80,100.

Vehicle didn’t move after coming to a full stop at a traffic light. And it displayed a message stating the starter has overheated and that it needed to cool down. The timer for the cooldown period kept on increasing up to 180 seconds and consequent attempts to start the vehicle after the cooldown period didn’t help.

Starter stopped working. Vehicles body style : 2019-2020 BMW X5 (x5 sdrive40i, X5 xdrive40i) SUV descriptive information : power train : gas production dates : approximately 68,105 vehicles have been manufactured with an engine starter of a certain production configuration. Basis for recall population determination: vehicle assembly information and supplier production records were used to determine the specific dates of potentially affected vehicles. Recall component difference to non-recall component: potentially affected vehicles have an engine starter with a certain production configuration. Aug 01, 2018 - may 31, 2020 VIN range 1 : begin : nr end : nr not sequential.

Emergency call malfunction light came on. System is an important vehicle safety features. Vehicle taken to dealership for inspection. No visual damage present on vehicle however water ingress from roof shark fin is causing damage to electrical components, tcb and emergency call function. Shark fin antenna cover determined to be causing water ingress after inspection by BMW dealership. Per their recommendation, further water ingress could damage additional electrical components, some critical and therefore immediate need to replace tcb, aerial antenna, and emergency battery. Vehicle warranty not covering this type of issue. Cost of repair estimated at $2500.

I have a 2019 BMW X5. My starter failed and I got a notification at the same time through my BMW app that there was a safety recall "recall 24v-576: engine starter – b12 05 24". The recall instructs the dealer that the correction is "dme software update that will prevent the engine starter from being overloaded". This is all fine. It then gives the instruction "note: some vehicles may also be affected by the following technical campaign: 0012240600 check and, if necessary, replace starter motor please ensure that, if possible, both technical actions are processed at the same time. " my issue is that the initial recall is the clear issue causing the starter failure and they have acknowledged this in the technical campaign following. However, my vehicle's VIN is not included in the technical campaign that instructs them to replace the starter even though it was their negligence which caused the failure which they have acknowledged. What component or system failed or malfunctioned, and is it available for inspection upon request? no I paid to have the starter replaced. How was your safety or the safety of others put at risk? me and my vehicle were left stranded, sometimes in the road due to auto start, multiple times. Has the problem been reproduced or confirmed by a dealer or independent service center? yes, by the dealer. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? yes, inspected by the dealer. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? no there were no warnings.

The emergency call system and hands free microphone does not work due to the telematic control unit getting wet as a result of the shark fin antenna leaking. As a result I cannot rely on communication through this system in the event of an emergency which was one of the features that lead me to the decision to buy this car. The vehicle has been inspected by the dealer. The first warning lamp brought to the attention of the dealer in February.

I received a recall on my vehicle for an electrical update and was out of town when it malfunctioned. The vehicle would not start on the first try. Tried again and it immediately overheated, with smoke and a burning smell coming from the hood. It was towed to the dealership, and the starter and battery ended up needing to be replaced. I believe the failure of these parts was caused by the software issue that the recall was for. The dealership refused to compensate for the replacement of the battery and starter, claiming that it was not under the recall. When I reached out to corporate, they also refused to help. The car was at the dealership for a month, and the total cost of repairs was $2,200.

I have a 2019 BMW X5 that experienced engine failure and required a new battery and starter to be installed. I feel certain that it is related to a recall on some 2019/2020 models but my VIN is not included. [xxx] I received a fault warning for drivetrain malfunction. I took the car to the BMW dealership and was told it was an upper radiator blind failure and had it replaced. The dealership performed a software update per recall sib 120524. The mileage was 36,981. While visiting family in new orleans[xxx] @ [xxx] in the afternoon, on decatur (heart of french quarter) the car died in the middle of rush hour traffic. Fault came up that said ”engine overheat will attempt restart in 180 sec. ” car would not start and had to be towed to local BMW. Highly stressful as I was with my daughter. We had people honking horns, screaming at us, police threatening to ticket us, etc. Ordeal lasted 2 hrs until tow arrived. After 4 days in the BMW shop I was advised a new battery was needed. No indication the starter was checked at this time. Mileage was 40,168. The next day [xxx] when driving home to dallas I pull over to get gas in natchitoches, la. I fill up and try to start car and failure notice shows up ”engine overheat will attempt restart in 180 sec”. Same thing as before new battery installed. The car did not restart even after an hr of waiting. Would not take a jump so we had to be towed to shreveport(1 1/2 hrs away) to closest BMW dealership. I was traveling with my son and was beyond grateful at the kindness of the tow driver as he took us to get food and a hotel that was safe after delivering the car to the dealership. The next afternoon the shreveport dealership determined that the starter failed and it had to be replaced. Mileage was 40,423. I feel I am due repayment for the tows and repairs on what I feel are recall related. I have contacted all 3 dealerships and north America BMW to get the run around. No one wants to take accountability! information redacted pursuant to the freedom of informatio.

The contact owns a 2019 BMW X5. The contact received notification of NHTSA campaign number: 24v576000(electrical system, engine and engine cooling). The vehicle was taken to the dealer where it was discovered that the recall software update remedy could not be completed due to the telemarket control module failing and needing to be replaced prior to the recall remedy. The vehicle was not repaired. The manufacturer was made aware of the issue and referred the contact to the NHTSA hotline to file a safety complaint. The failure mileage was 60,000. Parts distribution disconnect.

The contact owns a 2019 BMW X5. The contact stated while starting the vehicle, the vehicle hesitated to start immediately. The vehicle was taken to the dealer, who determined that the starter motor needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA campaign number: 24v576000 (electrical system, engine and engine cooling); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The failure mileage was unknown.

The contact owns a 2019 BMW X5. While the contact's wife was stopped and sitting in the drive-thru, the vehicle shut off. The vehicle was restarted; however, the vehicle failed to start as intended. In addition, the contact stated that the failure occurred while his minor children were inside the vehicle. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure. The contact received notification NHTSA campaign number: 24v576000 (electrical system, engine and engine cooling). The manufacturer was not made aware of the failure. The failure mileage was approximately 68,000.

The contact owns a 2019 BMW X5. The contact received a recall notice for NHTSA campaign number: 24v576000 (electrical system; engine and engine cooling). The vehicle was taken to the dealer where the recall was serviced. Soon after the repair was performed, the vehicle failed to start without warning after the multiple attempts. The contact eventually managed to start the vehicle and drove the vehicle to the dealer. A diagnostic was performed on the vehicle which determined that the engine starter was weak and needed to be replaced. The contact was referred to the manufacturer who offered no assistance; the contact was then referred to the NHTSA hotline to file a complaint. The vehicle was not repaired. The failure mileage was approximately 50,000.