Engine Cooling System problems of the 2021 BMW X5

The contact owns a 2021 BMW X5. The contact stated that upon starting the vehicle, there was an abnormal sputtering sound coming from the vehicle. After several attempts, the vehicle was able to start. The vehicle was taken to the dealer, where it was diagnosed with starter failure. The contact was provided with the following dtc: 0012240600. The vehicle was not repaired due to the cost. The contact stated that the failure persisted. Upon further investigation, the contact associated the failure with NHTSA campaign number: 24v576000 (electrical system, engine and engine cooling). However, the VIN was not included. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline to report the failure. The failure mileage was approximately 55,000.

The contact owns a 2021 BMW X5. The contact received notification of NHTSA campaign number: 24v608000 (engine and engine cooling, electrical system); however, the part to do the recall repair was not yet available. The contact stated that the VIN no longer showed the recall as being open. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.