Table 1 shows one common equipment related problems of the 2024 BMW X5.
| Problem Category | Number of Problems |
|---|---|
| Equipment problems |
Driving at 70 mph down a clear stretch of highway, no cars in front, panoramic sunroof spontaneously exploded. Not under an overpass, no flying debris. Temperature was 54 degrees f. On a sunny day. The vehicles behind me pulled back as my sunroof showered them. Wife and daughter in vehicle, fortunately, the panoramic shade was closed, so no debris impacted anyone. As it’s visible on the pictures, the explosion was outwards.
My 2024 BMW X5 experienced a complete megatronics failure at 54,500 miles. The megatronics unit controls critical vehicle functions including transmission and engine management. This failure caused the vehicle to become completely inoperable — posing a significant safety risk. This failure occurred just 4,500 miles beyond the factory warranty on a barely 2 year old vehicle. A 2024 model year vehicle should not experience such a critical safety-related failure at this mileage. BMW corporate has been unresponsive for 7 days despite opening case number xxx and promising a 3-5 business day response. I am requesting NHTSA investigate whether this is a widespread defect that may affect other 2024 BMW X5 owners. Incident description: "vehicle suddenly entered limp mode while driving at highway speed on xxx in [xxx] . This caused an unexpected and dangerous loss of power while surrounded by highway traffic creating a significant safety hazard. Vehicle was unable to maintain highway speeds and had to be carefully maneuvered to the shoulder of the road. Vehicle was subsequently driven to BMW dealership in [xxx] where it was diagnosed with a complete megatronics failure. " information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
The car suddenly dead in the intersection when driving the car, then can’t start the car, can’t shift the gear, stay in neutral position all the time. A message came out staying “brake problem “! after around 20 minutes, system messaged us “problem solved, ok to drive “, so we were able to start the engine and start driving as normal. I called service center let them know the scenario but got no answer. After 4 days same problem reoccurring again, this time car dead during left turn, fortunately no car hit our car (we were having 2 babies in the car). A lot of messages showed up, still mentioned “brake problems “, and after 15-20 minutes, message us again - “problem solved, ok to drive “. We have aaa tow the car to BMW service center later since we didn’t feel the message was reliable. The service center identified the problem and replaced the mechatronics control unit and returned the car to us after 7 days. I am concerned about the car’s system message, it’s mentioned “problem solved, ok to drive “, the message could misleading and have been fatal if we continued driving the vehicle to freeway. After we got vehicle back we were still very cautious about the car. I sent my concern to new central BMW alhambra CA about one month ago -to the service manager and requested a written explanation of why this faulty message occurred and how BMW engineer plans to prevent this from happening again. But there was no answer so far. There were a “brake problem recall” and a “emission recall “for this vehicle and we went through the procedure already before these 2 brake problems.
Safety recall has been issued for over a year and my vehicle has still not been repaired.
My vehicle has been on a safety recall since February, 2024 and I have taken it to dealership few times they didn't fix it. I called them many times about the issue they just keep ignoring me and failing to fix it.
My 2024 BMW caught on fire while I was driving it. A couple weeks prior my dashboard went out but resolved on its own in 24 hours. Before the fire I had no other issues with my vehicle. My insurance company was notified the night of the incident. However they didn’t start the investigation for 2 weeks until after I called to get an update. I then contacted BMW who has now started an investigation alongside my insurance company.
BMW of north America is hiding problems with brand new vehicles. Their german website returns at least 2 recall codes for my car and the us website states there are none, yet my car has been in the service department just days after taking delivery until now which is a month later with no repair or solution in sight. . Read more...