Table 1 shows one common other fuel system related problems of the 2024 BMW X5.
| Problem Category | Number of Problems |
|---|---|
| Other Fuel System problems |
The vehicle first reported a drivetrain malfunction and the message said to continue driving with reduced engine performance. The vehicle did get us home. I tested it the following day and received the same fault after a couple of miles of driving. The vehicle was towed to the dealer, a 50 mile trip. After a couple of weeks the dealer stated that the vehicle was ready for pickup. I got in the vehicle and 1. 5 miles later received a drive fault warning me to stop carefully and turn off drive ready mode. I was driving on a very busy narrow road looking for a place to pull over when the vehicle lost all motive power. Having no choice but to try and pull over very quickly as we were going up a hill. The police had the vehicle towed and returned us to the dealer. Losing all motive power without warning is I believe a serious safety issue. The vehicle has been with the dealer now 5 weeks with no resolution of the problem. I’ve told them that I want a full root cause investigation in writing before the vehicle is released back to me. I have zero confidence in the vehicle now.
Four check engine lights and a drivetrain malfunction related to the high voltage hybrid system including problems with the battery cooling, continuing to charge instead of stopping at 100%, and high voltage faults. Coolant smell in the ventilation system in the cabin as well as hot electrical smell after charging and from the regenerative system on a long descent in the mountains. Has been happening multiple times and taken to the dealer multiple times over the past 10 months. The dealer has only replaced a part one time (the evaporative container), but typically just resets the system and sends it home. I have reported this to BMW na and asked for a buyback, but so far it has been denied.
We are 900 miles from home driving on the interstate, and received an error message saying that there was a drive train malfunction and we had to stop the car immediately. We were in the middle of nowhere, but able to pull over and turn the car off, and contacted roadside assistance. We were unable to start the car again. We were told there was a major malfunction of the drive train power supply and we could not operate the vehicle until it had been inspected at a service center 2 hours away. This vehicle is brand new with less than 2000 miles on it, and this is the second issue we have encountered with it. We had another sensor error pop up 3 days after purchase, and had to take this car into the dealership for 10 days. We have actually been driving this car for less than 2 weeks. This is completely unacceptable and dangerous. The car is unsafe to drive and we have no way of getting back to our home state. Roadside assistance has been unable to locate a tow truck to take us to the nearest town, and we are still sitting on the side of a dark road.
We purchased the car June 3rd 2023. Since purchase the car has given a check engine light over6 times and the expansion valves have been replaced. It has spend 50+ days in service since purchase. On 1/26/24 the high voltage system light cam eon and the car is back for repairs for 7 days and still not resolved. The automated parking systems are prone to errors and have nearly cased accidents. Luckily I intervened and stopped using them. The esim features that are advertised do not work. I have spoken to BMW na and hey have not been helpful.