Warnings problems of the 2024 BMW X5

While using the park assist feature on my 2024 BMW X5, the vehicle was under active system control during a parking maneuver. The system directed the vehicle in reverse and struck an object. I did not apply the accelerator. The vehicle was operating under park assist guidance at the time of impact. The collision resulted in damage to the rear bumper. I have reported this to BMW north America and requested a diagnostic scan to retrieve fault codes from the park assist module. What component or system failed or malfunctioned, and is it available for inspection upon request? the park assist system (automated parking assistance) malfunctioned during an active parking maneuver. While the system was in control of the vehicle, it directed the car in reverse and struck an object. The vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? the vehicle moved autonomously and struck an object without driver input, resulting in a collision. A pedestrian, cyclist, or other vehicle in the path could have been seriously injured. The incident demonstrates the system cannot be trusted to safely detect and avoid obstacles while in control of the vehicle. Has the problem been reproduced or confirmed by a dealer or independent service center? not yet. The vehicle is being brought to the selling dealer for a diagnostic scan to retrieve fault codes from the park assist module. This report is being filed prior to that inspection. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? not yet. BMW north America has been notified. Dealer inspection is pending. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? no warning lamps or messages appeared prior to the incident. The system gave no indication of malfunction before directing the vehicle into the object.

Rear cross traffic alert system never works whenever a car is approaching. Only works when it is too late. Definitely no pedestrian alert. Much cheaper vehicles with this feature actually sound an alert before any emergency activation. Dealer states system is working according to spec. BMW forum has many complaints with this system that cost extra $s on my SUV. This is a safety issue & a manufacturer quality issue.

We purchased the car June 3rd 2023. Since purchase the car has given a check engine light over6 times and the expansion valves have been replaced. It has spend 50+ days in service since purchase. On 1/26/24 the high voltage system light cam eon and the car is back for repairs for 7 days and still not resolved. The automated parking systems are prone to errors and have nearly cased accidents. Luckily I intervened and stopped using them. The esim features that are advertised do not work. I have spoken to BMW na and hey have not been helpful.