Seat Belt Related Problems of the 2025 BMW X5

Seat Belt problem

On September 2, 2025, my 2025 BMW X5 xdrive50e was involved in a head-on collision with another vehicle. Despite the severity of the impact, the following safety systems failed to deploy: front airbags driver seatbelt pretensioner BMW assist / automatic emergency notification witnesses reported that my vehicle briefly went airborne before landing with the rear wheels up on a curb. I suffered neck injuries, and my vehicle sustained significant frontal damage. BMW later downloaded the event data recorder (edr) and confirmed: a frontal non-deployment event three fault codes in the airbag control module (acsm) post-crash the crash algorithm activated and reset ?v reached approx. 12. 4 mph longitudinal forward collision mitigation system issued an acute warning 0. 5 seconds before impact BMW states the “impulse was not sufficient” to trigger restraint deployment BMW has refused to provide: the deployment thresholds (?v criteria) for airbags or pre-tensioners any engineering explanation for why restraint systems did not activate any technical rationale for the acsm fault codes any escalation beyond customer relations all I have been given is an unsigned summary letter and the raw edr file. BMW customer relations stated that engineering is “not customer-facing” and that no additional information will be provided. This leaves serious concerns that: the restraint systems did not function properly in a real-world impact. BMW is refusing to disclose the engineering basis for its conclusions. Consumers may be at risk if this is a repeatable failure mode. I am requesting NHTSA review this incident as a potential defect in the airbag, pretensioner, and/or crash-sensing system in the 2025 BMW X5. I can provide the edr report, photos, BMW’s letter, and full correspondence upon request. VIN: [xxx] mileage: ~10,700 crash date: 09/02/2025 BMW case #: xxx information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).