Hatchback/liftgate problems of the 2008 Buick Enclave

The contact owns a 2008 Buick Enclave. When opening the rear hatch, the door failed to open. The contact stated that the warning light illuminated on the instrument panel, which indicated that the rear door was open. The vehicle was repaired under NHTSA campaign number: 15v415000 (structure:body:hatchback/liftgate), but the failure recurred. The contact attempted to close the door manually, but the failure continued to occur intermittently. The manufacturer was notified. The approximate failure mileage was 86,000.

Tl the contact owns a 2008 Buick Enclave. The contact stated that the liftgate was lowering improperly, difficult to open, and became shut to the point that it could no longer be opened. In addition, the liftgate ajar warning indicator flashed; however, the liftgate was closed at the time. The vehicle was repaired per NHTSA campaign number: 15v415000 (structure), but the contact stated that the recall repair failed to provide a permanent remedy. Sudbay Chevrolet Buick Cadillac GMC (88 causeway st, gloucester, MA 01930, (978) 381-5097) diagnosed that the control module needed to be replaced and stated that further testing was required to determine if any other repairs were needed. The manufacturer was notified. The approximate failure mileage was 130,000.

The contact owns a 2008 Buick Enclave. While retrieving packages out of the trunk, the liftgate dropped down and pinned the contact between the door and the trunk. The contact's husband managed to free her and the ambulance was called. The contact sustained injuries to the spine, disc area, and right leg. Medical attention was received. The vehicle was taken to the dealer and repaired. The approximate failure mileage was 150,000.

The contact owns a 2008 Buick Enclave. While opening the liftgate, it inadvertently came down on top of the contact. There were no injuries. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000.

I have been almost squished several times by my dysfunctional lift gate. It does not stay open on it's own anymore. It will come slamming down whether there is something in it's way or not. I find this very dangerous and would like it fixed ASAP. Thank you. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).