Body problems of the 2009 Buick Enclave

The contact owns a 2009 Buick Enclave. The contact stated upon pressing the liftgate power button to open the liftgate, the lift gate partially opened and rapidly closed on her. The contact's husband who was standing near by, held back the liftgate manually until she was able to come out. The contact stated that the failure had been reoccurring and she could only manually open and hold the liftgate up. The contact stated that the software update for the power liftgate actuator motor control unit was previously completed under NHTSA campaign number: 15v415000 (structure), which she associated to the failure. The local dealer was contacted and an appointment was scheduled for repair. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the recall had been closed. A case was opened. The failure mileage was approximately 42,000.

Tl- the contact owns a 2009 Buick Enclave. The contact stated that the vehicle's lifgate will intermittently close when it is not operated manually. The contact received notification of nhsta campaign number :15v415000(structure)however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The vehicle failure mileage was approximately 77,000. Kh.

Tl- the contact owns a 2009 Buick Enclave. The contact received notification of NHTSA campaign number: 15v415000 (structure and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact was experiencing the failure of the lift gate not manually closing which progressed for two months or longer before notification of the recall. The approximate failure mileage was not available. VIN tool confirms parts not available. Dyd.

Tl-the contact owns a 2009 Buick Enclave. The contact stated that while the vehicle was parked and the lift gate door was opened, the door independently shut with force without warning. The contact stated that the failure recurred on several occasions. The vehicle was not taken to the dealer. The contact received notification of NHTSA campaign number: 15v415000 (structure), however the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 31,500. Sw.

The contact owns a 2009 Buick Enclave. The contact stated that the lift gate had failed. The contact stated that while trying to retrieve an item from the trunk, the lift gate fell and hit her in the head. The contact stated that she sustained several headaches. The vehicle was taken to the dealer who diagnosed that the struts on the lift gate needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 50,000.