Front Seat Head Restraint problems of the 2009 Buick Enclave

Two problems related to front seat head restraint have been reported for the 2009 Buick Enclave. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2009 Buick Enclave based on all problems reported for the 2009 Enclave.

1 Front Seat Head Restraint problem

Failure Date: 12/30/2009

The contact owns a 2009 Buick Enclave. The contact stated that the head rests for both front seats were tilted too far forward, causing discomfort to the contact while driving. The vehicle was taken to an authorized dealer where the contact asked if the head rest on the second row of the seats would fit the front seats. The consumer also inquired as to how to remove the 2nd row seat head rest. The consumer ordered and installed the 2nd row head rest which eliminated the discomfort. The failure mileage was 1 and the current mileage was 18,000. Updated 02/10/11 updated 02/22/11.

2 Front Seat Head Restraint problem

Failure Date: 07/21/2009

Complaint about headrest in 2009 Buick Enclave. The headrest tilts so far forward that it is not possible for me to sit against the back part of the seat without having the headrest push my neck forward and down. Road bumps cause it to slam in and out against the head causing neck and back strain. The design of this headrest is flawed and dangerous.




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Enclave Defect Investigations