Hatchback/liftgate problems of the 2011 Buick Enclave

Tl the contact owns a 2011 Buick Enclave. The contact stated that the liftgate dropped down and struck the contact on the head. The contact was injured, but did not require medical attention. There were no warning indicators illuminated. The contact called mario d'addario Buick GMC (329 bridgeport Ave, shelton, CT 06484, (203) 242-0172) and was informed that the vehicle was previously repaired per NHTSA campaign number: 15v415000 (structure). The manufacturer was not contacted. The failure mileage was 112,000.

The contact owns a 2011 Buick Enclave. The contact stated that the liftgate independently operated. The failure occurred without warning. The vehicle was taken to the dealer where it was diagnosed that the liftgate switch was defective and needed to be replaced. Prior to the recall, the vehicle was repaired under NHTSA campaign number: 15v415000 (structure). The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 10,800.

Tl the contact owns a 2011 Buick Enclave. Upon attempting to open the rear liftgate with the key fobik, the liftgate opened approximately 3/4 and slammed down on several occasions. Lawrence hall Chevrolet Buick GMC (1385 south danville drive, abilene, texas 79605, (325) 695-8800) was made aware of the failure and stated that the vehicle was previously repaired per NHTSA campaign number: 15v415000 (structure) in 2015. The manufacturer was made aware of the failure and referred the contact to NHTSA. The vehicle was not diagnosed or repaired. The failure mileage was approximately 96,000.