Hatchback/liftgate problems of the 2012 Buick Enclave

The contact owns a 2012 Buick Enclave. The contact stated that the liftgate inadvertently closed and struck a person retrieving an unknown object out of the vehicle. The manufacturer was made aware of the failure and referred the contact to the f. C. Kerbeck GMC dealer located at 100 route 73 n, palmyra, NJ 08065, where the contact was informed that there was no recall on the vehicle. The vehicle was not repaired. The failure mileage was 65,100.

Tl the contact owns a 2012 Buick Enclave. While the vehicle was stationary, the liftgate slammed down on several occasions after being lifted. As a result, the hatchback became inoperable. A dealer was not made aware of the failure. The manufacturer was made aware of the failure. The contact referenced NHTSA campaign number: 15v415000 (structure) as a potential cause of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 123,000.

The contact owns a 2012 Buick Enclave. The contact stated that the liftgate would lift, but fall independently. The failure occurred without warning. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The contact referenced NHTSA campaign number: 15v415000 (structure); however, the VIN was not included. The failure mileage was approximately 70,000.

The contact owns a 2012 Buick Enclave. The contact stated that the liftgate independently closed on the back of an occupant. There were no injuries. The failure occurred without warning. Prior to the failure, the vehicle was remedied per NHTSA campaign number: 15v415000 (structure). The contact was informed that the liftgate struts were repositioned instead of having the software updated as the recall remedy stated. The manufacturer was notified of the failure. The failure mileage was approximately 62,000.