general problems of the 2014 Buick Enclave

The rear powered liftgate on a 2014 Buick Enclave unexpectedly fell without warning while the vehicle was parked and the liftgate was fully open. The liftgate suddenly closed and struck the operator on the head. There were no warning lights, messages, or prior indications of a malfunction before the incident. The impact caused a concussion that required emergency medical evaluation, including a CT scan and follow-up neurological care. The incident occurred during normal use of the vehicle while loading items into the rear cargo area. The liftgate system has not been repaired and remains available for inspection. The component currently appears to operate normally, and the malfunction has not been reproduced since the incident. No prior symptoms or warnings were observed before the failure. The sudden closure of a powered liftgate presents a safety risk because it can strike occupants standing beneath it, including adults or children loading cargo. The vehicle and liftgate system have not been inspected by a dealership or manufacturer since the incident.

The "service airbag - passenger" warning light suddenly appeared on the console of my 2014 Buick Enclave. Once I arrived home, I googled what the light indicated and I also sorted through mail I had recently received from Buick that notified me of a recall. Convinced that I needed to resolve the issue promptly, I contacted the dealership we purchased the vehicle from and they informed me to come in so they could hook the diagnostic machine to the car to determine the codes. I went into the dealership early the following morning (work order initiated at 8:21am). I explained the situation again, and was told that they'd perform a complimentary diagnostic test to determine the issue. The service advisor listed "safety recall - driver front airbag inflator may rupture" [I did notify them that the warning light indicated it was the passenger side airbag]. At 9:00 am I received a text message "to review the inspection and approve the recommendations": customer states service airbag message check and advise [other]: diag, need 1. 5hr diag time to test circuits related to passenger air bag for code b0021 passenger seat side air bad deployment loop. (need toi remove seat to test)$389. 93 -- yes, I approved. But when questioning why there was a charge for the resolving the recall issue, I was told, "it's a different issue than the recall. " then I was told they'd need to remove the seat to get to the wires/connectors for the airbag and that cost would be $519. 90 bypass the air bag connector under the seat by soildering the 4 pin connector together. Interbnal fault in connector casuing high resistance. Also add $44 shop charge. The "free recall repair" cost us $957. 46 (I did ask for the military discount since this was totally unexpected and immersed with the planned costs for the holidays). I feel like this is unfair and inappropriate to charge customers for a service that should have been covered. I would have never come into the dealership had it not been for the recall.

The recall has been active on my vehicle for over a year now with no means of fixing the issue. I have contacted Buick dealerships in my area and they have stated they have no ability to repair the recall and do not know when or if they will be able to. I do not know what my options are as my vehicle is still financed through my bank but I do not feel safe driving it or having my children in the car.

On a few occasions, while driving, the car will shut completely off. In these incidents, wrecks could have been caused. I almost ran in ditch one time and almost hit a stop sign because the steering wheel wouldn’t turn since the vehicle was cut off. The latest incident happened on 10-22-2023. On several occasions, while driving, the traction control light will come across the dashboard “traction control off”, immediately after the engine light will come and another alert come across the dashboard “reduced power. As you pull over or begin to stop, the car will shake really bad and another alert will come across the dash board saying “service stabilitrak.

I have received four recall notices (dated June 2023, 08/21/2023, 09/19/2023, and 10/17/2023) relative to the drivers air bag inflator may explode. I have reached out to the dealer to schedule the free recall repair to no avail. Each time they have informed me that parts are unavailable. It now has been several months since they have not contacted me for repair or resolution. Occasionally, the service airbag indicator light of the vehicle comes on. Meanwhile, I continue to drive this vehicle at great risk of injury and death. Request help in getting the manufacturer and dealer to expedite in fixing the problem. Thank you.

The recall that is out on my vehicle right now could cause death and it has not been fixed in a timing manner. It’s been nearly 3 months since the issue has come to my attention and I’m terrified to drive with my three kids wondering if my airbags deploy, how many of us could die.

I pulled my Buick out of the garage it was fine. Went to go start it and it wouldnt start it kept clicking so I checked the battery. It has so much corision on it that it ate threw the bolts that hold it togeather. Now on my intellink the botton button {hazards ect} will not work I just got this car back in September of 2019 it only had 42240 miles on it.

My car showed message warning " service side detection system" during winter storm in syracuse NY. This message is on and off. Also, driver side warning light on driver mirror shows inaccurate. It is on when there were no car. Also it is off when there are car on my left side. Sometimes this happens without any warning. My car is big, has blind spot, this feature is very important. I checked the sensor located inside rear bumper behind the tire, which is bad position for the sensor, mud and water can build up easy around sensor. The sensor case is sealed not properly and weather can break the seal easy. My sensor has been filled with water inside. I could hear water when I shaked the sensor.

See complete history below in pdf involves stabilitrak and traction control.

Tl-the contact owns a 2014 Buick Enclave. The contact received notification of NHTSA campaign number: 14v515000 (equipment)however the part to do the repair was not available. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Kr.

I put the car at 'n' gear position, but the car went backward. I stopped the car, took out the keys, and restarted. The second time, about 2 months after the first incident, the car started to roll when I put the car at 'p' gear position.