One problem related to side/window air bag has been reported for the 2014 Buick Enclave. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2014 Buick Enclave based on all problems reported for the 2014 Enclave.
The "service airbag - passenger" warning light suddenly appeared on the console of my 2014 Buick Enclave. Once I arrived home, I googled what the light indicated and I also sorted through mail I had recently received from Buick that notified me of a recall. Convinced that I needed to resolve the issue promptly, I contacted the dealership we purchased the vehicle from and they informed me to come in so they could hook the diagnostic machine to the car to determine the codes. I went into the dealership early the following morning (work order initiated at 8:21am). I explained the situation again, and was told that they'd perform a complimentary diagnostic test to determine the issue. The service advisor listed "safety recall - driver front airbag inflator may rupture" [I did notify them that the warning light indicated it was the passenger side airbag]. At 9:00 am I received a text message "to review the inspection and approve the recommendations": customer states service airbag message check and advise [other]: diag, need 1. 5hr diag time to test circuits related to passenger air bag for code b0021 passenger seat side air bad deployment loop. (need toi remove seat to test)$389. 93 -- yes, I approved. But when questioning why there was a charge for the resolving the recall issue, I was told, "it's a different issue than the recall. " then I was told they'd need to remove the seat to get to the wires/connectors for the airbag and that cost would be $519. 90 bypass the air bag connector under the seat by soildering the 4 pin connector together. Interbnal fault in connector casuing high resistance. Also add $44 shop charge. The "free recall repair" cost us $957. 46 (I did ask for the military discount since this was totally unexpected and immersed with the planned costs for the holidays). I feel like this is unfair and inappropriate to charge customers for a service that should have been covered. I would have never come into the dealership had it not been for the recall.
| Air Bag problems | |
| Air Bag Light On problems | |
| Warning Light On problems | |
| Front Air Bag Sensor Control problems | |
| Air Bag Not Deploy problems | |
| Side/window Air Bag problems |