general problems of the 2015 Buick Encore

The contact owns a 2015 Buick Encore. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, the steering wheel seized. The tracking control warning light, the power steering and contact dealer for services warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed that one of the harness wires connected with the cpu had failed. The wire in the cpu was replaced. Afterward, while driving at 60 mph, the failure persisted.  the vehicle failed to accelerate as intended while depressing the accelerator pedal and the steering wheel seized. The vehicle was driven to the dealer to be diagnosed; however, the vehicle remained at the dealer unrepaired.  the contact related the failure to NHTSA campaign number: 15v146000 (steering). The manufacturer was not made aware of the failure. The failure mileage was approximately 138,00.

While driving the dash signal came on stating that the power steering unit had gone off. The car was being driven without power steering. The message state to get serviced immediately. There was a recall for this problem but research states that my VIN number did not show my car was part of this recall. Well, it is having the same issue as others. Please advise as to how I can get this fixed by the dealership under a recall #15168/15u14600. There is only 18,000 miles on this car, yes eighteen thousand. This recall needs to include my vehicle. Please respond immediately.

The contact owns a 2015 Buick Encore. The contact stated while driving at an undisclosed speed, the engine overheated. The contact stopped the vehicle and added coolant and drove to the residence. The contact stated that the next day while driving at an undisclosed speed, the steering wheel became abnormally stiff, making it difficult to maneuver the vehicle. Additionally, the radio and instrument panel became inoperable. The message "check power steering unit" was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA campaign number: 15v146000 (steering). The manufacturer was made aware of the failure but confirmed that the VIN was not included in the recall. The failure mileage was 108,172.

I was driving at 65 when the power assist on my steering stopped and I was forced off the road. The check engine light was on and the word steering appeared on the dash it duplicates the description in recall 15168 but there is no recall listed for my VIN number the dealer also stated the same issue regarding the VIN.

The contact owns a 2015 Buick Encore. The contact stated that while driving at 55 mph, the steering wheel seized. As the electronic power steering warning light illuminated. The vehicle was towed to a gas station temporarily. The dealer was contacted and suggested the contact call NHTSA. The contact referenced NHTSA campaign number: 15v146000 (steering) as a possible solution however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was 88,326.

While at a stoplight, my Buick Encore's power steering just stopped working. I was only able to turn the steering wheel with great effort. The car would not go in reverse, although when pressing on the accelerator in reverse, the engine would rev. Shifting from drive to reverse also caused the car to jolt. The car is available for inspection. This has happened previously in fall of 2021, and the same exact thing happened, but this time while I was driving through an intersection. I was unable to steer and ran into a curb. My safety and safety of others was put at risk because I could have hit another driver or pedestrian the car has been inspected by a triple a approved mechanic twice (once in 2021 and once now), and they have not found any problems with the car. The power steering and traction lights came on on my dashboard.

Power steering failed when driving. I had another passenger with me and when avoiding a pothole in the road, the car went crazy and it took all I could to control the vehicle and not crash into anyone or another car! I am having nightmares of what could have happened to me and my passenger. On the next day, I tried to start my vehicle and the steeling wheel was locked. I had it towed to vip near me. They did a diagnosis on my vehicle and claim that I need a new steeling column and the circuit board. They did further research and found that the 2015 Buick Encores have had a recall on the steering. They then mentioned that there was nothing more they could do and they advised me not to drive the vehicle as it was unsafe. I then had the vehicle towed to a dealer. The dealer (jacks Chevrolet) claims that my car's VIN isn't included in the recall. My question is if my vehicle demonstrates the same characteristics, why isn't it part of the recall? my car is unsafe to drive!.

The contact owns a 2015 Buick Encore. The contact stated while driving 35 mph and pulling into the driveway, the vehicle decelerated independently with the check engine warning light illuminated. Additionally, the "power steering fault" message was displayed, and the steering wheel became firm. The contact was able to drive the vehicle to the residence and the vehicle shutoff and failed to restart. The contact was able to jumpstart the vehicle. The contact replaced the battery but the failure reoccurred. The vehicle was taken to the dealer to be diagnosed, but no cause for the failure was found. The contact stated that the failure had persisted. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The contact was informed that the VIN was not included in NHTSA campaign number: 15v146000 (steering) and advised to contact the NHTSA hotline. The failure mileage was 60,000. The VIN was not available.

The contact owns a 2015 Buick Encore. The contact stated while driving 45 mph, the vehicle lost power steering assist and became firm. The power steering warning light was illuminated. The contact pulled over and turned off the vehicle. After restarting the vehicle, the vehicle started operating normally. The vehicle was not diagnosed. The dealer was not contacted. The manufacturer was contacted, and the manufacturer stated that the VIN was not included in NHTSA campaign number: 15v146000 (steering). The failure mileage was 50,000.

The car stopped having power steering and went into limp mode while I was turning into a school and then stalled.

While driving, the check engine light came on, traction assist light and then the car lost power steering. Very scary.

Have had the car in the Buick dealership numerous times to get these things fixed. Each time was told it was fixed and I paid for parts and labor. 1. Engine light keeps coming on. 2. Traction light keeps coming on. 3. Power steering goes out 4. Press on gas and have to floor it in order to just crawl to a place to stop. 5 hard jumps after stopping at a light have had this in to tasca Buick and each time they say they fixed it - then it happens less then 2 weeks later. Have told them this car is going to kill someone with the steering going out while driving. I have a 2015 beautiful Buick Encore in the drive that I cannot drive. I am 77 years old and can't just walk. I don't know what to do. I have tried taking it in to have it fixed and it keeps doing the same things. It is definitely available for inspection. This has happened numerous times since I have had the car. Not just on one date - numerous dates.

The contact owns a 2015 Buick Encore. The contact stated that while starting the vehicle, the power steering assist warning light illuminated and the steering wheel was locked. Additionally, a burning odor was detected, and the tachometer was inoperable while driving. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 71,000.

The contact owns a 2015 Buick Encore. The contact stated that whenever the vehicle was placed in reverse the vehicle felt as if the tires were dragging. When the steering wheel was being turned in any direction, the vehicle would show signs of hesitation before turning. The contact stated that the failures were related to TSB number: 10161933 (electrical system), 10139246 (electrical system and steering), 18na049. The contact had taken the vehicle to the local dealer who stated that the rear differential had failed and the failure was caused by the issues mentioned in the TSB’s mentioned above. The vehicle was not yet repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 75,000.

When I turn the steering wheel, you are able to hear a creaking sound that is very pronounced. This just started all suddenly. This happens when turning the steering wheel to the left as well as the right.

Driving on the freeway and the power steering suddenly quit, and all the warning lights came on. Car wont get out of low gear and reverse doesn't work.

The stearing joint and bar are totaly rusted out. I live in California. And this car is a 2015 but sold in 2016. The pictures wont up load.

While driving and the engine on we experienced loss of power steering. Luckily it occurred as we were pulling away from the driveway, we attempted to re-engine the vehicle to no avail. Eventually the vehicle had to be towed away.

I was driving on a highway at 65mph. On a straight portion of the road the engine light came on , the engine revved up to over 4000 rpm, the power steering locked up, and many other lights came on on the dashboard display. This was a very dangerous situation trying to control the car. I was forced to slow down and when I reached 40mph the power steering came back on. The engine was still running over 4000 rpm. Most of the dashboard display lights went off except for the check engine light. Had to drive under 40 mph until I got home. While this was happening my onstar sent me a notification that there was something wrong with my transmission. The car was then towed to the gm dealer. At the gm dealer they could find nothing wrong. There were no error codes in the cars computer.

The contact owns a 2015 Buick Encore. While driving 45 mph, the steering wheel seized and the power steering warning indicator illuminated. The vehicle was towed to carl black Chevrolet Buick GMC (1110 roberts blvd, kennesaw, GA 30144 (770) 424-2200), but the failure could not be duplicated due to a dead battery. While the vehicle was being towed, the keys were left in the ignition and caused the battery to die. The dealer stated that the vehicle could have automatically reset itself as a result of the dead battery that needed to be recharged. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that the VIN was not included in NHTSA campaign number: 15v146000 (steering). The failure mileage was approximately 24,000.

The contact owns a 2015 Buick Encore. The contact stated that the vehicle experienced a loss of power steering while driving various speeds. The contact stated that all the warning indicators illuminated and the gauges fluctuated. The vehicle was towed to the dealer where it was diagnosed that there was a loose ground cable and the vehicle needed to be rewired. The vehicle was repaired; however, the failure recurred. The contact stated that the failure occurred four times: three when their daughter operated the vehicle and once while the contact operated the vehicle. The manufacturer was notified of the failure. The contact referenced nhsta campaign number: 15v146000 (steering) as a possible solution; however, the VIN was not included. The failure mileage was approximately 30,000. The VIN was not provided.

Driving about 45-50 mph and the car suddenly turned off. The steering wheel became stiff and all the electrical power turned off, and the dash board screen was black. I then turn the ignition key off and restarted the car in the middle of the main driving road.