general problems of the 2016 Buick Encore

On my way home in December 2025, my car started to sputter and make noises. All of a sudden the car started going about 10-15 miles. I almost go hit by several vehicles, because they had to put on brakes, I was trying to go up then down a hilly road. I finally was able to get to an auto advance shop, I had to tow the car to Honda then to Buick for a diagnostic test. It had been over a month and I can’t get information in writing what the diagnostic test results are. I’ve had to rent a vehicle for over a month, even though I have a lifetime warranty on my power train and motor. I have submitted all my service and repair paperwork to john miles Buick conyers georgia, the gm and service department, also I contacted GMC corporate office. I have been in a rental car for over a month that I can no longer afford. I don’t know where else to get results for my issue. Thank you, xxx. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

I recently put the back seats down to put some boxes back there. It is stuck down. I don't know if the seat itself is stuck or if the seatbelt is messed up in there. Either way. I need my seat back up.

The airbags is displaying off despite who is sitting on it. It's been going on for about a year since start of covid and it isn't turning on. Also, the backup camera is not working properly and suddenly displaying very dark and not showing up properly.

When I my car stops at lights stop signs and auto stop kicks on and I take my foot off brake to go my air bag lights flashes and stays on for a second and then goes out while I'm driving all the time . Then recently when I was driving and ended up stopping and auto stop kicked on my car made a grinding noise and I couldn't move I was in the middle of busy street at light I had to put my car in park and shut the car off and restart it for it to even move this happened two different times to me I am very worried because no engine light comes on or nothing and it is very dangerous also my airbag light should not come on while I'm driving this aswell is dangerous.

The heat does not work while idling. Only heats up while driving. Began at 20 k miles.

2/2017- purchased new 2016 Buick Encore at honolulu GMC in first 2 years- dealership replaced 4 batteries I have all stock items I haven't added/upgraded anything on the vehicle they said I had no warranty after 50,000 miles which was a lie after having to replace the battery 2 more times and water pump once successfully and not at their dealership. 1/2021 I found the original purchase papers, while deep cleaning car before taking in to be fixed elsewhere and then GMC admitted I had an extended warranty. Due to long wait times nearest appointment in 2/2021. 2/2021 took to fix a/c blowing warm, engine lack of and losing power (which we took in for this before and they said nothings wrong just needed an oil change or something, gotta find paperwork for that repair to be sure) and parasitic battery test they didn't do the battery test (of course they didn�t) they fixed the a/c but instead of using the warranty, charged me a higher diagnosis fee and never filed the claim, said the engine was due to subpar spark plugs we took back our car and replaced spark plugs with denso. There was still the same problems. 3/23/2021 now they're saying cylinder 1 and 3 spark plugs are stuck want to charge $2500 for full fix, warranty will cover $1300, balance is for gaskets and liquid refill. Note: no one changes the settings in a torque wrench in the middle of doing spark plugs. How is it only 2 are seized? they're lying I need a lawyers help putting this here in case any one else had similar. Multiple other issues in between these. I have video recordings of some of these instances and paperwork for each repair.

The wheel well liner and the plastic bumper attachment are attached to each other or near each other. In my opinion this type of material and design is faulty. This design does not support heavy snow. Last March when the rochester, NY. Received heavy snow, the weight of the snow caused the wheel liner and the bumper to tear. The tearing of both the bumper and the wheel liner created a steering hazard which prohibits sharp steering and maneuverability in driving conditions, which may result in serious physical injury or death.