Table 1 shows one common electronic stability control (esc) related problems of the 2017 Buick Encore.
| Problem Category | Number of Problems |
|---|---|
| Electronic Stability Control (esc) problems |
The contact owns a 2017 Buick Encore. The contact stated that while driving at 40 mph, the engine was running rough, and the vehicle experienced reduced power. The stabili-trak and the check engine warning lights were illuminated. The vehicle was taken to auto zone, where a diagnostic trouble code for a cylinder misfire was retrieved. The vehicle was taken to an independent mechanic, where the cylinder #1 ignition coil and spark plug were replaced, but the failure persisted. The mechanic determined that the engine might need to be replaced; however, the mechanic did not specialize in engine diagnostic tests. The manufacturer was notified of the failure and referred the contact to the dealer for a diagnostic test. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the engine needed to be replaced. The contact related the failure to gm special coverage number: n232395330; however, the manufacturer informed the contact that the VIN was not included, and the contact was referred to the NHTSA hotline for assistance. The vehicle was not repaired due to the cost. The failure mileage was approximately 44,000.