Structure Related Problems of the 2017 Buick Encore

Table 1 shows one common structure related problems of the 2017 Buick Encore.

Table 1. Structure related problems of Buick Encore

Problem Category Number of Problems
Body problems
4

Body problem #1

Unknown. My 2017 Buick Encore while parked in front of my home just blew up at 1 am. I have a video of this occuring. It was on the passengers side. My neighbor stated that he heard a loud bang and went outside. He said parts were flying off my car. I don't know how to send the video but I do have one when this occured. I have contacted Buick corporate and now they are saying that they are sending my matter to the legal department. Buick corporate told me to have my vehicle towed to the Buick dealer which I did because I wanted to know why that happened. I paid to have it towed and tomorrow I have to pay to have it towed back home until legal gets back in touch with me. The way that the vehicle exploded I am scared to even get back into the vehicle. I am so thankful that this occured at 1 am and my grandson was in bed this could have really hurt or killed someone. I thank god that I wasn't driving it. When the tow truck driver arrived he said OH your air bag exploded . I told him that I didn't know what caused it. The Buick dealer never inspected the vehicle. The Buick dealer stated that it was the tire that blew from his visual inspection.

Body problem #2

Rear passenger doors fail to engage internal lock when child-lock feature is on, door can still be opened from interior. Rear door locks fail to properly engage when locking and unlocking vehicle.

Body problem #3

This car is not mine but someone somehow fraudulently registered it in my name. I got the VIN # from truth finder when I did a search on myself. Please help.

Body problem #4

This vehicle has a keyless ignition system. Twice my wife accidentally turned off the vehicle, once at a stop, the other time on a freeway at 70 mph. She was unaware the vehicle could be started in neutral thinking she needed to be in park. The vehicle continued coasting allowing her to move to the side of the freeway. There she was able to put the vehicle in park, press on the brake and restart the car. She did not realize the vehicle engine was off until she. Pressed on the gas to maintain speed. She panicked and turned to me as an engineer with 40 years in the automotive industry. I kept her calm and instructed her what to do. Only when we were on the side of the road did we determine she had accidentally turned off the engine when tuning the radio. With no warning or indication the engine was off the results could have been catastrophic. Her colleague at work also did this in his Lexus. The proximity of the start\stop button to other similar controls appears to be a factor in these incidents. No warning from the vehicle not notice from the manufacturer of the sales dealership of this possibility and what to do does not prepare the driver for when this occu.


Structure related problems in other Buick Encore model year vehicles:



Encore Service Bulletins
Encore Defect Investigations