Battery Dead Problems of Buick Encore

The contact owns a 2015 Buick Encore. While driving 45 mph, the steering wheel seized and the power steering warning indicator illuminated. The vehicle was towed to carl black Chevrolet Buick GMC (1110 roberts blvd, kennesaw, GA 30144 (770) 424-2200), but the failure could not be duplicated due to a dead battery. While the vehicle was being towed, the keys were left in the ignition and caused the battery to die. The dealer stated that the vehicle could have automatically reset itself as a result of the dead battery that needed to be recharged. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that the VIN was not included in NHTSA campaign number: 15v146000 (steering). The failure mileage was approximately 24,000.

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While braking to stop for a traffic light on a busy 45 mph speed limit road, the engine stopped running. I shifted into park to restart it. Entire electrical system was dead except power seats and door locks. Engine would not start and no other electrical related equipment worked including engine, gear shift, instrument panel, radio, lights,turn signals, and emergency lights. Two safety issues because the car could have been rear ended: 1). Could not shift out of park to push car off the road. None of the 4 ladies in the car could get it out of park. Fortunately, when my husband arrived he could not get it out of park either. Two macho police officers gave it a try, but failed also. After some effort, the tow truck driver was able to put it into neutral by using the shift lock maual release. None of us ever heard of it 2). Emergency flasihing lights did not work GMC dealer told us a weld on the battery failed causing battery wire to short. I don't understand why some power worked, but there should be a backup source for emergency flashing lights.

We had our 2014 Buick Encore 8 months and it ran great until it sat idle for 10 days. Then, it failed to start. The battery was dead . We charged the battery and took the vehicle to the dealership who reported nothing wrong. They advised if it happened again to have the vehicle towed in. After sitting idle for about 12 days the end of June, same problem. Vehicle failed to start and was towed to the dealership (by our aaa coverage) who again reported no problems. Gm authorized the dealership to release the vehicle to us without fixing the problem. Upon our suggestion that even though the battery tested okay it might be faulty, the dealership agreed to put in a used battery from another 2014 Encore as gm would not authorize a new battery. After letting the vehicle sit for about 11 days with the used battery, it started just fine. Neither gm nor the dealership will acknowledge any problem existed with the previous battery. I was without a vehicle for about a month with no loaner. Gm has been less than helpful and, at one point, the dealership told us,. "we can't fix what we can't find. ".

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After owning my 2014 Buick Encore for only 64 days I went to start the vehicle and the car would not start. I had the car jumped and drove it to the dealer who tested the battery and the battery failed, so the dealer installed a new battery. Today, which is mother's day I went to start the vehicle and the battery is completely dead and no lights or anything would light up. So after having a new battery in my Buick Encore for only 69 days I am left with another trip to the dealer to sort out some problem in the electrical system to find out what is draining the life out of this new battery. So, after owning the car since Dec. 28, 2014 , less than 5 months I am disappointed in owning this new car and have little joy in driving it.