Buick Encore owners have reported 26 seat belt related problems since 1996. Table 1 shows the 1 most common seat belt problems. The number one most common problem is related to the vehicle's seat belt (26 problems). For details of each of the problem category, use the links in the table.
| Problem Category | Number of Problems |
|---|---|
| Seat Belt problems |
The contact owns a 2017 Buick Encore. The contact stated that the front passenger’s side seat belt failed to work as intended. No warning lights were illuminated. The front driver’s side seat belt also failed to work as intended. The contact had to push the front seat all the way back to release the seat belt. The contact stated that the seat belt was too tight and pressed into her stomach. No warning lights were illuminated. The contact had become aware of the failure after the vehicle was purchased. The contact stated that the failure persisted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Dealership has been notified multiple times with no results or repairs given to customer.
Tilt steering wheel usage is causing wires in steering culumb to break.
The contact owns a 2017 Buick Encore. The contact stated that while the front passenger's side seat was occupied, the seat belt chime reminder failed to engage while the front passenger's side seat belt was not buckled, and the message "air bag off" was displayed. The contact stated that the failure had been recurring. The vehicle was taken to the dealer, where it was diagnosed that the front passenger's side seat presence module had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA campaign numbers: 17v437000(air bags, seat belts) and 16v651000(air bags, seat belts); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The failure mileage was approximately 45,000.
Seatbelts on my year old Encore with only 15k are frayed and unraveling, I am having the vehicle in for other unrelated repairs on Friday and will be certain to inform the dealership at that time but feel that this is extremely dangerous and totally unacceptable in a year old vehicle and I feel like I or my passengers could be injured or thrown from the vehicle in the event of an accident, no warning lamps or messages prior to failure.
The contact owns a 2018 Buick Encore. The contact stated that the rear passenger’s side seat belt was not retracting. The vehicle was taken to the dealer and the contact was informed that the seat belt needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the contact was informed that the vehicle warranty had expired. There was no further assistance provided. The failure mileage was 17,846.
Stabilitrak warning comes on and car stalls out. Passenger seat belt doesn't clip person in correctly.
The contact owns a 2014 Buick Encore. The contact stated that while in idle traffic going onto the express way when they were suddenly hit in the rear of the vehicle when the seat belts failed to restrain the contact from going forward. The contact stated there was no air bag deployment. The vehicle was towed and deemed totaled. The contact received injuries to their shoulders, neck and chest. Medical attention was needed. A police report was filed. The contact had not spoken with the dealer. The manufacturer was not made aware of the issue. The approximate failure mileage was 80,000.
I recently put the back seats down to put some boxes back there. It is stuck down. I don't know if the seat itself is stuck or if the seatbelt is messed up in there. Either way. I need my seat back up.
Had accident, where I was hit from the front driver side, after that impact I was struck in the rear, which totaled the car. Me and a passage was tossed around like rag dolls. The seat belt on the passage side did not hold in place causing her head to strike the windshield twice, no airbags deployed from side front back none which would of kept her and I from being tossed around, this needs to be brought to someones attention, and a recall we was looking we both have injuries, can someone please advise to why this vehicle was never recalled and checked???? now me and my passage has a road of recovery due to the airbags and seat belts.
A car pulled out in front of my wife. She struck the other vehicle in the driver's door. The airbag did not deploy and the seatbelt did not lock. This caused her injuries. There has been a recall for this problem. It did not fix the problem. The accident occurred in a 35 mph zone and on a 4 lane road.
Tl the contact owns 2017 Buick Encore. The contact stated the front passenger's seat belt and rear passenger's side seat belts failed to lock securely into the buckle. The seat belt was cleaned however, the failure recurred. The vehicle was not taken to be diagnosed nor repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was 42,124.
Tl the contact owned a 2017 Buick Encore. The contact stated that while his wife was driving at 28 mph, she crashed into the back of another vehicle. Upon impact, the driver seat belt did not engage and she hit her chest on the steering wheel; she also hit her left knee on the dashboard. The air bags did not deploy upon impact. A police report was filed at the scene. The contact took his wife to the emergency room and she was treated for bruises to her chest and left knee. The other driver did not sustain any injuries. The vehicle was totaled and towed to classic Chevrolet Cadillac (3855 eastex fwy, beaumont, TX 77706). The manufacturer had been notified of the failure and a case was filed. The failure mileage was 29,000.
Rear center seat belt locks when seat is put in cargo position making 2/3 of the rear seat unusable. Vehicle was under warranty when the seat was lowered, but returning the car was 2k miles over warranty. Car was at the dealership 3 days before leaving for trip, so they were aware of the mileage. Dealer cut the seat belt so the seat could be raised, but would not replace under warranty. I was directed to contact gm for assistance. Gm was of little help and contacted me 2 weeks later stating the dealership would not return their calls to discuss. Multiple complaints found at various sites, very surprised a recall has not been activated. Clear safety issue! it's a seat belt!!!!!.
Tl-the contact owns a 2017 Buick Encore. While, driving 65 mph was attempting to move a insect from the windshield crashed into the rear of a 2019 GMC arcadia. There were no warning lights illuminated. The air bags did not deploy and the seat belts failed to restrain the contact and his head struck the steering wheel. The contact sustained injuries to his head and medical attention was provided. There was smoke emerging from underneath the hood. . The vehicle was towed to kelly Buick 585 state Ave, emmaus, PA 18049(610) 364-5957 who stated to call on star. Where diagnosed there was unknown cosmetic damage. But, was not repaired. A police report was filed. The manufacturer was contacted who provided case number 923908 however, no further assistance was provided. The failure mileage was 41,000. Ap.
The rear center seat belt locks when seat is put in cargo position. This makes 2/3 pof the rear seats non-usable and passengers including children cannot ride safely in vehicle. Dealer technician reported to me he saw 16 complaints on website he used to confer with me. Resolution is to completely remove rear seats to unlock. This leaves consumer with unusabel and unsafe rear seats.
Tl the contact owned a 2014 Buick Encore. While driving on a curved residential road, another vehicle crashed into the front driver's door, tire, bumper, and hood of the contact's vehicle. The impact pushed the contact's vehicle onto the lawn. The contact suffered injuries to the right hip that required medical attention. The manufacturer was contacted and stated that the vehicle was previously repaired per NHTSA campaign number: 16v651000 (air bag, seat belts). The manufacturer provided case number: 917354. Police report number: 2019-08107 was filed. The vehicle was destroyed and towed. The approximate failure mileage was 29,000.
Rear seatbelt would not retract. All instruments stopped working momentarily while driving.
I had my backseats laid down to have more room when moving. After two weeks, I tried pulling the seats back into seated position. The double seat will not lift. The middle seatbelt has locked, not allowing it to lift more than about ten inches. No matter how much I try pulling the belt tight to disengage the lock, it will not give.
Don't excel unsafe belts need to be inspected.
Tamara recall: the frontal airbags and seatbelt pretensioners failed to deploy during a crash to both the front and rear of my vehicle. All side airbags deployed during the crash. I was stopped behind a vehicle at a red light when a drunken driver slammed into my 2016 Buick Encore. My vehicle was propelled forward into the car in front of me. The shoulder harness of my seatbelt did not lock to restrain me and my frontal airbags did not deploy. My car had no open recalls on it. I did the 2016 recall correction but I don't remember getting notified of the second recall. My cars service has been exclusively at a Buick dealership and don't recall ever being told or receiving any documentation reflecting correction for the 2017 recall. Either way, my car had no open recalls at the time of the crash.
I had just leased this car, drove less than 2 miles from home when my brakes failed. I applied brakes to stop, but the car would not stop, it slowed to 14 mph - kept moving until I slammed into truck approx 3-400' ahead of me, had plenty of room to stop. Pretensioner failed - driver seatbelt collapsed around me while locked in place the second I slammed on brake. Driver seatbelt was on passenger side - visa-versa - gm rep saw the seatbelts at my home - I showed them to him. He told me which belt belongs on which side and I told him they were on the opposite sides. He picked each up and showed me the 'r-l' on the end of the belt and the "r" was the collapsed belt. The gm rep said the 'intact' belt would have bruised the person, it did, my passenger. This can be verified by my passenger. Airbag sensor dispensed gas during same accident-airbag did not deploy. The car had over $10k damage, fixed - gm rep checked car because I continually saying the brakes and seatbelt failed to anyone at west point that would listen. After checking car he stated nothing was wrong. Different dealership diagnostic equip showed airbag was fixed but seatbelt never recalled, then the story changed that it was. The diagnostic info printout showed where I 'braked' but then no info recorded anywhere. My passengers seatbelt worked, I was thrown into steering wheel and was injured. I have been in contact with gm ceo with letters and the claims dept who tell me they can't help me. If my lease wasn't recalled and I apparently had the above issues, they should have fixed them before my receiving it. They would not even speak to my passenger, officer at accident, tow truck driver who saw the seatbelt hanging out my door at the scene. I am still being treated and only want fairness and a different car. This one has had so many little problems and oddities besides what I am discussing.
Seat belt is hard to lock and sticks when you try to adjust it. It will lock up around your neck. It will lockup in motion or standing still. It has been doing it since I purchased the car 02/07/2018.
The contact owns a 2013 Buick Encore. The contact received notification of NHTSA campaign number: 14v488000 (seat belts) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 03/24/lj.
When I bought the car last year the dealer took $1900 of my money in a ruse - I will die before ever stepping foot in [xxx] ever again. I will not take this vehicle in for any safety recall. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
2013 Buick Encore consumer wants to know if recalls are real or just some of them.