Defogger problems of the 2011 Buick Lacrosse

Tl the contact owns a 2011 Buick Lacrosse. The contact stated that while driving at an undisclosed speed, the front windshield defroster became inoperable. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the hvac system needed to be replaced. The vehicle was not repaired. The vehicle was not included in NHTSA campaign number: 11v149000 (visibility). The manufacturer was not informed of the failure. The approximate failure mileage was 150,000.

Tl the contact owns a 2011 Buick Lacrosse. While driving 55 mph, the contact was unable to defrost the windows. There were no warning indicators illuminated. The contact had to place the defroster on the hot setting in order for the windows to clear. The vehicle was taken to an independent mechanic who diagnosed that the air compressor pump failed and needed to be replaced. The vehicle was repaired, but the failure recurred. The dealer was not contacted. The contact referenced NHTSA campaign number: 11v149000 (visibility), but the VIN was not included. The manufacturer was made aware of the failure and advised the contact to call NHTSA to file a complaint. The failure mileage was approximately 117,350.

The contact owns a 2011 Buick Lacrosse. While stationary and while driving various speeds, the defroster/defogger system in the front of the vehicle malfunctioned. The contact stated that the defroster/defogger stopped working and would not defrost the windshield in cold temperatures. In addition, while driving various speeds, the vehicle became frosted with ice and decreased the contact's visibility. The vehicle was not diagnosed or repaired by a dealer. The manufacturer was made aware of the issue and stated that the contact's VIN was not included in NHTSA campaign number: 11v149000 (visibility). The failure mileage was approximately 7,000.