Car Stall problems of the 2012 Buick Lacrosse

I filed a compliant Jan. 25, 2021 (#11389775) in reference to my car stalling. Which has been continuously happening the majority of the time I have owned the vehicle. I was contacted by my mechanic that my problem fits the issues on recall #13v173000 which my VIN # does not pull as a recall. I called gm last year in reference to the same issue which they stated because my VIN was not included in the recall that there was nothing they can do. I have noticed that there are quite a few Buick Lacrosse owners that have the cars that are equipped with this e-assist are having the same problems and are being told that their VIN # are not included. It seems that gm has overlooked a lot of cars that should have been included in this recall. I have had my car for a little over 5 years and my car has not operated correctly due to this issue. I have attached the text message I have received from my licensed mechanic.

Just over 70,000 miles on the car. Engine light came on and car was running rough and stalling at idle. Engine light code indicated a cam shaft misalignment. Dealer tore engine apart to find the problem and reported that a few of the valves were either bent or had broken off. Repair would be a complete engine rebuild/replacement.

Tl the contact owns a 2012 Buick Lacrosse. Upon stopping the vehicle, it stalled and hesitated to restart. There were no warning indicators illuminated. The contact called don brown Chevrolet (2244 s kings highway blvd, saint louis, mo 63110, (314) 450-7161) where a diagnostic appointment was scheduled. The manufacturer was not contacted. The failure mileage was unknown.

The contact owns a 2012 buck Lacrosse. While driving 70 mph, the vehicle stalled and the check engine indicator illuminated. Additionally, there was an abnormal burning plastic odor inside the vehicle from an unknown source. The vehicle was towed to an independent mechanic. The contact called two local dealers: jim causley Buick GMC (38111 s gratiot Ave, charter township of clinton, mi 48036, (586) 307-5895) and vyletel buck GMC (40755 van dyke, sterling heights, mi 48313, (586) 698-7530). The contact was informed that there were no hybrid mechanics employed at either dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified and informed the contact that the vehicle was not included in a recall. The manufacturer referred the contact to other dealers in the area. The failure mileage was 104,800.

Car stalled out twice, lost power steering. I was backing out of a parking lot space; restarted and then stalled while pulling onto street. Fear is it stalling in traffic and getting rear-ended. I took to garner Buick where had purchased new. When car was relatively new and still on warranty had had similar issue, but dealer never found problem. Now occurs again. They found two sensors that failed but ok now so told me to drive over weekend and see what happens. I see this as a big safety problem and an accident waiting to happen. Buick should be responsible if this happens, but in the meantime I am the one injured.

The contact owns a 2012 Buick Lacrosse. While the vehicle was stationary, the malfunction indicator illuminated without warning. In addition, the vehicle stalled without warning on more than one occasion. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 85,293.

Diesel fuel was accidentally fueled into the car at a gas station having a "hybrid" pump--one having two nozzles. While this was a mistake on the drivers part, a diesel fuel nozzle is designed not to fit into a car with a gasoline engine. This error should have been impossible. On this Buick, this is not the case. A diesel hose can be fitted into the filler pipe and left there unattended and will fill the tank. The safety danger in this is that the car will stall when the unleaded fuel already in the fuel lines runs out and the engine receives contaminated fuel. We were lucky and the car reached home first and then could not be restarted. Otherwise, the car would have stalled on the road, the power steering would have failed, and the car could easily have been in an accident. This condition cost $1145 to repair.

I have had multiple issues with my 2012 Buick Lacrosse, it started sooner than this with my air deflector falling off at 75 mph and almost flipping my car. This time on July 30th my vehicle went completely out from the memory loss, the transmission just stopped working and I was stalled in one of the busiest intersections in my city. As I was trying to get my vehicle to move again the light turned red and an 18 wheeler almost broadsided me. I found out that back in may a safety recall was sent down on my vehicle. The ones with eassist the battery in the back can catch fire and cause problems. I did not even get my notice until I had picked my vehicle up and gm said they weren't going to send notices until they "had a problem" well parts on national back order due to the problem seems like a huge problem. Gm keeps giving me excuse after excuse and does not want to help me in all the problems I have had. My air deflector falling off they said could not happen, I said it did and it is gone, can't reproduce something with nothing there. In front of my neighborhood a cadilac escalade dropped his air deflector too, same side dropped, same side twisted off, nothing in the road to cause the problem and I have the proof yet gm doesn't care and still says it doesn't happen. My mechanic said if it is not installed properly they will just fall off, the air deflectors on gm products are held on by only 2 bolts, the other spots have never been bolted on, now I have a damaged vehicle and gm says it doesn't happen. I have almost been killed three times and my daughter once in this vehicle, how normal is that? please help!!.

The contact owns a 2012 Buick Lacrosse. The contact stated that while driving at an unknown speed, the vehicle decreased in speed without warning. In addition, the vehicle stalled on multiple occasions. The vehicle was taken to the dealer where it was diagnosed that the battery needed to be replaced. The vehicle was not repaired. The contact mentioned that the vehicle was previously repaired under NHTSA campaign number: 13v173000 (electrical system). The manufacturer was notified of the failure. The approximate failure mileage was 27,000. Updated 02/18/lj.

The contact owns 2012 Buick Lacrosse. The contact was driving 25 mph when the vehicle suddenly stalled without warning. The contact shifted into neutral and was able to restart the vehicle. The failure recurred three times. The vehicle was taken back to the dealer who attempted to inspect the failure for over ten days, as well as perform several test drives but was unable to duplicate the failure. The manufacturer was notified who advised the contact that they would send a representative to further inspect the failure. The vehicle was not repaired. The failure mileage was 1,300 the consumer sold the vehicle back to the dealer, because they were unable to determine the problem. Updated 06/01/12.

This incident has occurred 4 times in the 17,000 miles now on the vehicle. Each time I was driving on or off a ramp. Speed estimate 30 to a max of 40 mph. The car starts to die and I have to struggle to get off to the edge of the road so vehicles do not hit me from behind. It just loses all power but doesn't quite stall. Once I pull over, take my foot off the gas, the engine recovers and has ran fine. I do believe I caught a glimpse of the "red light" that came on 4/11 as I was going up a ramp to my doctors office. The light doesn't come on all the way because the car and never totally dies. . . . . . . . . It appears to be a car with swerve marks behind. I took this car in the same week on 4/07 and they said the car is operating "as designed" and couldn't locate any problems. It seems to run great except for the 4 mishaps and it really scares me that someday I wouldn't be able to get off the road or a car will hit me from behind. There has to be a problem. I don't drive fast and I am definitely not skidding around the ramp. At age 61 I might not be doing the speed limit even. Help me?.