Defogger Problems of Buick Lacrosse

Tl the contact owns a 2011 Buick Lacrosse. The contact stated that while driving at an undisclosed speed, the front windshield defroster became inoperable. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the hvac system needed to be replaced. The vehicle was not repaired. The vehicle was not included in NHTSA campaign number: 11v149000 (visibility). The manufacturer was not informed of the failure. The approximate failure mileage was 150,000.

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Tl the contact owns a 2011 Buick Lacrosse. While driving 55 mph, the contact was unable to defrost the windows. There were no warning indicators illuminated. The contact had to place the defroster on the hot setting in order for the windows to clear. The vehicle was taken to an independent mechanic who diagnosed that the air compressor pump failed and needed to be replaced. The vehicle was repaired, but the failure recurred. The dealer was not contacted. The contact referenced NHTSA campaign number: 11v149000 (visibility), but the VIN was not included. The manufacturer was made aware of the failure and advised the contact to call NHTSA to file a complaint. The failure mileage was approximately 117,350.

The contact owns a 2010 Buick Lacrosse. While the vehicle was parked or in motion, all of the windows frosted over. No warning lights illuminated. The failure occurred monthly. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 40,000.

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The contact owns a 2011 Buick Lacrosse. While stationary and while driving various speeds, the defroster/defogger system in the front of the vehicle malfunctioned. The contact stated that the defroster/defogger stopped working and would not defrost the windshield in cold temperatures. In addition, while driving various speeds, the vehicle became frosted with ice and decreased the contact's visibility. The vehicle was not diagnosed or repaired by a dealer. The manufacturer was made aware of the issue and stated that the contact's VIN was not included in NHTSA campaign number: 11v149000 (visibility). The failure mileage was approximately 7,000.

The contact owns a 2009 Buick Lacrosse. The contact stated that while driving at various speeds, the brake pedal was engaged and an unusual noise emitted continuously. In addition, the automatic defroster did not function on the first attempt upon activation. The failure occurred whenever the vehicle was in operation. The vehicle was taken to an authorized dealer for diagnosis where the contact was informed that the vehicle operated as designed. The manufacturer was notified of the problem. The approximate failure mileage was 44,000.

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The contact owns a 2010 Buick Lacrosse. The contact stated that while driving 30 mph, the rear defroster malfunctioned. The failure occurred three times and affected the contact's vision while driving. The vehicle was taken to an authorized dealer each time the defroster failed and repaired under TSB #pic5308c. The failure continued. The failure mileage was 5,600.