Frame And Members problems of the 1996 Buick Lesabre

The contact owns a 1996 Buick Lesabre. While driving 25 mph, the contact struck a pothole and lost control of the vehicle. He noticed that the four rear washers were rusted, which caused the engine and transaxle frame to detach from the vehicle. As of October 24, 2007, the dealer had not inspected the vehicle. The contact replaced four upper and lower washers and isolators, in addition to four bolts. The failure mileage was 70,620 and current mileage was 70,670. Updated 12/07/07.

The mounts on the engine cradle broke and dropped and steering disengaged. The rack and pinion fell within the engine. Owner was in a parking lot driving when this happened. The speed was between 5-10 mph. There were no prior problems with the vehicle. The manufacturer said that the owner will not be getting any help resolving this problem today. This happened on July 20, 2005. There were no injuries. The 4 rear mounts on the engine cradle broke. The owner was having this repaired eventually. The information provided by the consumer was what he thought was relevant to the complaint. All the information collected is what the owner of the vehicle has wish to provide. The owner was on the phone with Buick customer service and they contacted the owners dealer and told the owner that they would not send anyone to the owners home to examine the damage.