general problems of the 2008 Buick Lucerne - part 2

Experienced a crank no start on my 2008 Buick Lucerne, did some research to find this make/model/year has a long history of issues with the rear electrical center due to the placement under the back seat. The fuel pump relay fuse was extremely burnt and noticed the fuse box was melted near the relay fuse. Brought my car to the local Buick dealership and they notified me a 10 year "special coverage" was available on this car but I was never notified of the issue. I am the 2nd owner of this vehicle. Ended up having to pay for an entire new rear electrical center and the labor to replace it (~$700). I called gm customer service and they said they wouldn't be able to do anything about it. If the electrical box is being burned and it's directly under a seat I fear this is a major safety concern. I believe this should have warranted a recall and it absolutely should be required for gm to notify the current owner of the vehicle for this issue.

I received a letter in January, 2019 regarding this vehicle, stating that the "vehicle's rear seat bracket could contact the vehicle's rear electrical center (rec), which can, over time, damage electrical components within the rec enclosure. If damage occurs, the components can melt or overheat, which the customer may detect by a melting odor in the vehicle. Damage could also cause the vehicle's battery to drain, a no-start condition, or a stall. " we have had 2 new batteries installed in this vehicle in recent years and I've also smelled the burning smell that they are referring to in this letter. I took the vehicle to shelton pontiac Buick in rochester, mi to find out if our car had been affected by this condition, and after examining the rec harness, they said that it has been affected and needs repair. They quoted me $720 to repair it. Buick was the one who contacted me regarding this situation, which is unsafe and should be under a recall with no charge to the customer to fix. It is a manufacturer's problem and not due to wear and tear and I believe I should not be charged for this repair because of their faulty design. I have spoken with their customer assurance center many times and have gotten nowhere with them. I also wrote a letter to neelie o'connor, the executive director of Buick's north american contact center and never received a response. She was the person who signed the letter, alerting us to the problem. I do not want this vehicle to be unsafe as I am on the road a lot, going back and forth to detroit for cancer treatments. It needs to be fixed and Buick should pay for it.

My battery is located under the back seat and caught flames yesterday with my small children in the back. I dont understand why u would put a battery under a passenger seat where people sit on top of with fabric.

"takata recall"relay to fuel pump in fuse box under drivers side rear seat. Keeps melting (relay and fuse box) leaving an electrical fire smell in car. This is the 2nd box and fuel pump to be replaceed in less than 2 years.

Tl the contact owned a 2008 Buick Lucerne. After starting the vehicle, an electrical surge occurred and the driver noticed smoke under the hood. After opening the hood, flames appeared from the engine compartment. The fire department was called to the scene and extinguished the flames. The vehicle was destroyed and towed away. The cause of the failure was not determined. The manufacturer was not notified of the failure. The local dealer was not notified. The failure mileage was 170,000.

I received a notice from Buick on Friday, Jan 18, 2019 stating that the rear seat bracket may be contacting the rear electrical center (rec) which causes an smokey odor in the vehicle. Reimbursement is eligible if you have it repaired but I'm not eligible for a recall or the funds because my car was originally delivered July 2008. I bought it with only 24,000 original miles on it in June 2017. I have never been notified by Buick about this situation. All this time we thought that the previous owner was a smoker. Something has obviously burned or is burning in the car. Due to the superior condition of this vehicle and the service records showing we have well maintained it, we are requesting assistance to get this repair completed at no charge by the Buick corporation. When contacting the Buick corporation on Monday, Jan 21, 2019, they said that because of the original delivery age and it's about 6 months past eligibility, that they won't assist. I find it ironic that I was not notified of this situation before January 2019 and have been the car's second owner since June 2017. Buick has known about this problem but has done nothing about it.

The contact owns a 2008 Buick Lucerne. While the key was placed in the ignition, the contact attempted to start the vehicle, but it failed to crank. The vehicle was towed to burns Ford inc. (188 n broadway Ave, burns, or 97720 (541) 573-6014) where it was diagnosed that the relay that goes to the fuel pump had melted and the relay needed to be replaced. There was no fire. The vehicle was repaired. The manufacturer was notified of the failure and confirmed that no recall was associated with the VIN. The approximate failure mileage was 68,000.

My Buick has been constantly breaking down and every mechanic has told me the same problem. It is the fuel pump and the fuse box under the seat. I never thought that I would have any problems since buying this car in 2016. But, I have had numerous problems and all I see are recalls on my Buick. Everytime I call in to complain and ask about the recall its always something new and that you guys can't do anything. This was my first purchase for my 21st birthday and I never want a Buick ever again. If there is someone that could help me regarding my fuel pump and fuse box please contact me and maybe you could do better and send me the parts to fix my car. This is ridiculous and I hope someone could contact me right away.

The contact owns a 2008 Buick Lucerne. On several occasions, the fuel pump relay overheated and melted. Upon inspection, the contact became aware that the fuse/relay enclosure melted. The contact's husband was able to replace the fuse/relay enclosure, but the failure recurred. Neither the dealer nor the manufacturer were contacted. The vehicle was not repaired. The approximate failure mileage was 137,000. The VIN was not available.

Tl- the contact owns a 2008 Buick Lucerne. The contact stated that with no warning, the electronic control panel and a fuse box internally failed with a wires melted and the contact was uncertain as to what caused the failure. The vehicle was towed to a repair shop and an independent mechanic inspected, diagnosed and repaired the vehicle. The contact was uncertain if the part may fail again. The manufacturer was notified of the failure. The approximate failure mileage was not available. Dyd.

The car was parked and would not start had it towed to a repair shop. The repair shop found the fuel relay had over heated and melted the fuse panel under the back seat. I did some research online and found on repair pal that 105 other people had the same problems. Ebay seller has sold 1264 fuse boxes like this another ebay seller sold 275 fuse blocks for Buick and gm cars. Did some more research found problems back to 1996 2006-2011 Buick Lucerne's had issues.

Lost power while driving 65 mph on highway which caused power steering and brakes to become hard to use. I took it to mechanic and found that the fuel pump relay had over heated causing the fuel pump to stop. I looked on recalls on the internet and saw where this has become a common problem with these cars and that general motors refuses to issue a recall. This is a very danervous condition and needs to be corrected.

I bought this Buick used a couple of month ago with 87k. I've since driven over 4k miles. I bought this car because it was a big touring car and I needed something reliable and comfortable for longs days on the road. Several hundred miles ago it just wouldn't start in the driveway. Research led me to the fuse board. Checked the fuses and relays found nothing obvious. Car started up a few minutes later. This happened later that day when in another city and then a few more times that day. Almost had it towed but then it started. Now, after almost 1000 miles it gave up the ghost and I found one of the teeth on the relay burned and the plastic partially melted on the relay housing and the fuse panel. Went to the parts store and bought a relay replacement but it didn't do any good. Shopping for a mechanic now. My thinking is I need to get rid of it. I travel a lot throughout the snow belts in NY state and this bothers me it could happen on the highway and effect control. And a fire hazard. Why is gm not recalling this!.

Fuel pump repaced 2015 , 54000 mileage , then fuse box melted 1-04-2017 74000 mileage and was stranded. Found out these two problems tied together from other compaints. No recalls or any reimbursement. With this many complaint issues I feel something should come our way for owning a biuck which I grew up being told you can't go wrong with a Buick . . . Not right. $ 1300 later still waiting!.

Our 2008 Buick Lucerne was in the hov lane traveling on 84 w toward hartford, CT. Without warning - no warning lights came on - the car started to decelerate. My daughter tried to accelerate and nothing happened; she then tried to brake to pull over and was unable to freely turn the wheel. She struggled to move to safety to the shoulder on the side of the road but then felt the steering wheel and brakes lock completely as the car stalled. When she attempted to restart the car to move to safety, the car violently shook. Since the car was still partially on the highway, my husband and I called the CT state police to request help while my daughters were waiting for aaa. When the trooper arrived on the scene he called us to say that the car was partially in the road and that two cruisers were there to ensure the safety of our daughters. The car was towed to our service station of 25 years in scranton PA and found that the fuel pump relay post had overheated and melted. A diagnostic test did not reveal any problems either. The car had to be towed one week earlier to this same station because the car was shaking violently. After a diagnostic test revealed nothing, they determined that the car was low on fuel (and that it wasn't a fuel pump issue). We then drove the car another 517 miles without incident. I have found that complaints have been filed with Buick (I have filed one too) regarding this problem and that fires have resulted from the overheating. These complaints indicate that sometimes the car starts, sometimes it doesn't. I believe these 2 incidents, one week apart, were related and that both times, no warning or diagnostic test revealed a problem. If my daughter had been driving on the 4 lane highway leading into hartford and this problem occurred, I have no doubt that she and my other daughter would have been in a serious, if not fatal accident.

Buick Lucerne electrical problems - onstar suspected. I 'm not sure that this is or isn't a safety problem, but after complaining to Buick I was advised by them to file a claim(?) with you. About a month to 6 weeks after an in-town accident (10/22/16) that was repaired immaculately by the local gm dealer, the car sat in a park and fly lot for about 5 days while we had gone visiting out east. When we got back the car was dead as a stone. After a triple a call we got home and immediately got a new battery (12/20/16), even though I was surprised that it had gone dead because there was no warning (slow starting, etc). However, in the next 6 months or so, two more new ones went dead (2nd 1/3/17, 3rd 3/13/17) and were replace by the dealer at no charge. However, in the next year or so, not only did the onstar go dead, the brakes lights quit and was replaced, the cruise control quit, the stabiltrak quit, (and both were replaced). My insurance company - american family - informed me that the accident is not the cause of the problems. So finally I took it to another shop cas (complete auto service - austin) that does the city's police cars, and they ran a diagnostic on it and even though the onstar has quit working, by removing the fuse in it that 'seems' - after spending over $1300 and still not replacing the onstar for another $650, - to have solved the problem. At least so far.

Electric components of fuel delivery system short causing fire hazard. The fuel pump, fuel pump relay, and under seat fuse panel malfunction causing the relay and fuse panel to overheat and melt down. The heat builds while driving or while starting. This happened three times in a week.

Car would crank over but would not start. Had fuel pump and burnt relay replaced and and an hour later the car fuel relay failed due to overheating.

The contact owns a 2008 Buick Lucerne. The contact stated that after shutting the vehicle off, the vehicle would not immediately restart. While inspecting the vehicle it was discovered that the fuse box and fuel pump had melted. The cause of the failure was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 125,000.

On July 26, 2016, while driving on cleveland drive, lots of smoke started coming out from under the hood of the car then all of a sudden fire started to shoot out as well. There were no issues previously with the car as it was in perfect condition inside and out. I contacted Buick to see if the car was ever recalled but it was not, however, it probably should have been. Now I am without a car because it was deemed a total loss. I attached pictures but did need to upload the fire dept report.

Fuel relay burnt so replaced fuel pump and relay and my brand new relay just burnt up while sitting in driveway my wife was driving the car when car stopped as she was leaving the parking lot of a friends home where I changed the fuel pump and found out relay was burnt and now it's melting relays.

2008 Buick Lucerne. Consumer writes seeking reimbursement for vehicle repairs. The consumer requested to be reimbursed for repairs to the rear electrical center. The vehicle exceeded the mileage parameters.

Fuel pump shorts out and melts the fuse box this was with the car parked in the driveway could be a fire hazard if this happens you lose all control of the car and makes it a death trap.

Power streering pump went bad had to replace at 79,000 miles also underseat fuse block burned out fuel pump relay stopped working this happened in my driveway.

Tl- the contact owns a 2008 Buick Lucerne. The contact stated that while driving at 45 mph, the vehicle lost power and began to emit smoke. The contact pulled to the side and lifted the hood. At that point, the vehicle bursted into about eight feet of flames. The contact dialed 911. The fire department and the police came to the scene. There was a police report. There was no injury. The vehicle burnt totally and was towed away by a tow truck. The contact notified the local dealer who sold the vehicle to him about eight months ago and was given a rental vehicle. The manufacturer was not notified of the failure. The failure mileage was 63,200. Fe.

Having a problem with the car not starting. It was stationary in the garage. Had it tow to garage. They diagnosed it was a fuel relay burning up. A new relay did start the car. We took a short trip out of town and the car stopped running. . . Left us stranded on the highway. The relay gave out again. A mechanic will now look into the fuel pump replacement. And electrical box under the seat.

Fuel pump stopped working, replaced then found out fuse box under back seat was melted and had to be replaced. Could have started a fire.

The fuel pump relay overheated and melted in the fuse box. I had to have the relay and fuse box replaced. The mechanic told me that the fuse box could have started a fire. He told me to google the problem with my car because hundreds of other car owners have had the same problem. Sure enough I did just that and I saw hundreds of people with the same complaint about this model car. Gm needs to be held accountable. Are they waiting until somebody dies first before they acknowledge the problem of the fuel pump relay and the fuse box? btw I had to replace the fuel pump.

Driving down highway and vehicle stalled for no reason. Engine light did not come on. Attempted to start, but nothing happened. . . No click, no crank, nothing. Had to wait 10 min. Until key start attempt did anything and then ran fine. Have been driving in town ~35mph as well as slower speeds and vehicle will do the same thing. . . Stall. Attempted to start, but nothing happened. . . No click, no crank, nothing. Had to wait 10 min. Until key start attempt did anything and then ran fine. This has happened approximately 12 times in the last 2 months. The gm recall (solution was a key insert) has been performed and this issue has occurred before and after the recall fix.

Tl-the contact owns a 2008 Buick Lucerne. The contact received a notification for NHTSA campaign id number: 14v355000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The VIN was unavilable. The contact had not experienced a failure. Ne.

Tl- the contact owns a Buick Lucerne 2008. The contact stated that the vehicle had become increasingly difficult to shift out of park. The failure happened without warning. The vehicle was towed to the dealer however the failure could not be diagnosed. Prior to this failure the vehicle previously remedied under NHTSA campaign number 14v355000(electrical system). The failure had occurred approximately 6 times. The manufacturer was notified of the failure. The failure mileage was approximately 21,800. Kh.

The contact owns a 2008 Buick Lucerne. The contact stated that while driving at approximately 35 mph, the lane departure warning system became inoperable and the warning indicator illuminated. The failure recurred on a daily basis. The vehicle was taken to a dealer. The technician diagnosed that the vehicle¿s warning camera needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the issue. The failure mileage was 29,000. The VIN was not available.

2008 Buick Lucerne. Consumer states he received a recall notice in the mail, and also made an appointment but he was told it would take one month to fix the vehicle.

The contact owns a 2008 Buick Lucerne. The contact received a recall notification for NHTSA campaign number: 14v355000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure.

2008 Buick Lucerne. Consumer writes in regards to express discontent with a local dealership. The consumer stated the recall was performed, by her local mechanic and she should be reimbursed. Recall #10v240000.