general problems of the 2005 Buick Terraza

The contact owns a 2005 Buick Terraza. The contact stated that while driving at an undisclosed speed, the vehicle crashed into a deer. The steering wheel air bag deployed and ripped into pieces. There were sparks and smoke coming from the air bag. The contact did not sustain an injury, and medical attention was not received. A police report was not filed. The contact pulled over to the side of the road. The vehicle was towed to the residence and was not deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was unknown.

I was driving along. About 20mph. Started to go over some really bad railroad tracks. All of a sudden my airbag deployed. I didn't hit anything. I didn't run into anything. And nothing hit me. It was just all of a sudden. Because of the position my arm was on the steering wheel I had initially thought that it snapped my arm in two. However. It isn't broken. But I do have very minor burns from the chemical from the airbag. I contacted Buicks main customer service line but they act like they didn't want to do anything about it.