Table 1 shows one common seats related problems of the 2007 Cadillac CTS.
| Problem Category | Number of Problems |
|---|---|
| Seats problems |
The passenger seat no longer recognizes a person is sitting in the seat. Therefore, the seat belt "alarm" does not activate when the seat belt is unfastened. I do not know if the air bag would activate if needed in a crash. First noticed 7/27/2016.
My 2007 model year Cadillac Cts vehicle had a condition where repeated flexing of the passenger sensing system mat in the front passenger seat has caused the mat to kink, bend, or fold. The flexing broke the connections in the mat. The front passenger airbag has become disabled. The passenger airbag status indicator on the rearview mirror shows that the airbag is off, the air bag indictor does illuminate, and a service air bag message does appear in the driver information center and has for years! I have repeatedly ask village Cadillac, service advisor: debbie henry to have the seat fixed. The problem with service advisor is that she looks at your recall records. Your records indicate that my VIN does not have any outstanding recalls, which is correct. What I have is a letter from Cadillac p. O. Box 909989 milwaukee, WI 53209-9989, stating that this mat can break and it has broken. Also, the plastic housing of the seat belt buckle is broken, which has started to fray the seatbelt strap. The vehicle was parked in the garage.
One day when I went to sit in the front passenger seat a message came on the driver information center displaying, "service air bag" and then I notice that the indicator light on the dash was displaying the air bag warning light, and the rearview mirror was showing that the passenger air bag was off. Without the air bag working I cannot ride in the front seat of the car and due to the fact that if we are in a car accident the air bag will not deploy. The dealer has been able to reproduce this issue several times over the last 13 years. Yes, I have been dealing with this issue since 2012, every time I ask to have the seat diagnosed, they say "no we will not be doing that for you" - [xxx] and [xxx] . Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).