Table 1 shows one common latches/locks/linkage related problems of the 2009 Cadillac CTS.
| Problem Category | Number of Problems |
|---|---|
| Latches/locks/linkage problems |
The contact owns a 2009 Cadillac Cts. The contact stated that the two front door latches were frozen and inoperable. The vehicle was taken to the dealer where the technician diagnosed that the failure occurred because water and moisture had seeped in and as a result, both latches needed to be replaced. The manufacturer was made aware of the failure but did not offer any assistance since the vehicle had already been repaired under a customer satisfaction campaign listed under service bulletin sb-09104 (latches/locks/linkages , structure). The vehicle was repaired. The failure mileage was 70,000 and the current mileage was 80,000.