Headlights problems of the 2011 Cadillac CTS

I purchased a new 2011 Cadillac Cts4 in August 2012 from herb chambers Cadillac in lynnfield MA. Since that time, I have driven the car approximately 60,000 miles. This problem affects virtually all (tens of thousands!) Cadillac Cts and srx vehicles built since 2008. After driving the car for a few months, I noticed that condensation appeared in the headlight assemblies after driving in or parking in the rain. The condensation would naturally evaporate during evaporate after the rain stopped. Over time, the low beams became dimmer and dimmer. They have become so dim that driving in other than well-lit areas is dangerous. I contacted the mike anagnos, service manager at herb chambers Cadillac. I presented the problem to him. Without inspecting the car, he stated that this was a common problem and that the headlights and headlight wiring harness needed to be replaced. He stated the replacement of two headlights cost would be $1400. 00. He explained that the problem was caused by water ingress to the headlight assembly causing the headlight connectors to corrode and 'melt'. He offered no further explanation as to why two headlights would cost approximately 10% of the car's bluebook value. I asked him if the corroded wiring that melted presented a fire hazard. He did not reply. I believe that this presents a risk of under-hood fire. If you do an internet search on Cts or srx dim headlights, you will find hundreds of complaints about this problem and the outrageous cost to repair. See also Cadillacforum. Com and justanswers. Com my research indicated that when Cadillac repairs these vehicles, they use the same parts that were used when the car was built. . . Virtually guaranteeing that the problem will present itself again. This car is a danger to drive at night and a fire risk from the 'melted' wiring harness.

Headlights dimming over time. Car is barely drivable at night. Dealer says I need to replace headlights and wiring harness. Stated that wiring harness was likely melted. I estimate that headlights will be at total failure by 12/31. 18. Dealer wants $1200+ to replace headlights and defective wiring harness. Cadillac refuses warranty support. At least two class action complaints have been filed in usdc. Fire risk! fire risk! fire risk!.

Tl the contact owns a 2011 Cadillac Cts. While driving, the headlights failed to respond without warning. On March 25, 2017, the vehicle was taken to suburban Buick of troy (1810 maplelawn, troy, mi 48084 (248), 643-0070) where it was diagnosed that the headlight bulbs needed to be replaced. The vehicle was repaired. The manufacturer was not notified. On February 15, 2018, the headlights failed to illuminate again without warning. The vehicle was taken back to the dealer where it was diagnosed that the headlight bulbs needed to be replaced. The vehicle was repaired. The manufacturer was notified and opened case number: 8-3904418827 with jessica at 855-880-1400, ext 5914735. The failure mileage was 37,532.

Purchased this car brand new in 2012 from camargo Cadillac in cincinnati,ohio vechile has 41,000 miles and well taken care,in 2015 noticed headlight on passenger side having a lot of condensation. Took vehicle back to dealer and was told car out of warrenty. 6 months later drivers side doing same thing. Told it would cost 2800. 00 hundred dollars to replace both headlights. Car has never been in any type of accident. This is outrageous. If I had known these headlights was such a problem would have never purchased vechile. At this time drivers side daytime running light is out. The lights are called hid/xenon leds.