Side/window Air Bag problems of the 2011 Cadillac CTS

Three problems related to side/window air bag have been reported for the 2011 Cadillac CTS. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2011 Cadillac CTS based on all problems reported for the 2011 CTS.

1 Side/window Air Bag problem

Failure Date: 11/25/2017

While driving the vehicle the passenger seatbelt light comes on with or without a passenger being present. I took vehicle to the dealer and was told the passenger detection module was going out and when the seat belt light comes on the passenger side air bags are disabled meaning the airbags will not function if I were to get into an accident. . . . I was also told that this module is necessary because the module detects the weight of the person to determine if the person weighs enough to deploy the airbags. . . If airbags are a requirement should them working also be a requirement. . . . . I was that not enough people have complained for NHTSA to issues a recall. That's like saying not enough people have died to fix the problem.

2 Side/window Air Bag problem

Failure Date: 06/21/2016

The contact owns a 2011 Cadillac Cts. While the vehicle was stationary, the passenger presence sensing module malfunctioned and caused the "service air bag" light to illuminate. It was diagnosed that the passenger side air bag module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was 48,000.

3 Side/window Air Bag problem

Failure Date: 06/07/2014

Had just accelerated after stopping at red light, reaching approx 25mph when we heard a very loud grating metal grinding sound. Alarmed we immediately started to pull over when the side airbags deployed. We were able to get out of the flow of traffic and onto the side of the road. We were dazed trying to make sense of what had happened. My husband was the driver and had received a large cut on his left forearm . We had owned this Cts for 10 weeks and had not as yet signed up for onstar . While trying to stop his bleeding I realized that the blow from the airbags had knocked my glasses off and I couldn't find my cell phone, I pushed the onstar button and gave them our information and they could not have been more helpful. After establishing that we were on the side of the road and out of immediate danger they arranged for a tow truck to take us to medved Cadillac. As this was a sat. We were not able to speak with the repair dept. Until mon. We were told that gm had to give approval to repair the vehicle. Eighteen days later 6/26 we picked up the car and were told that the entire car and all systems had been checked and that it was safe. Four days later 6/30 I was driving home and heard a clacking noise. I stopped and looked at my tires thinking I had a flat. Proceeded the few blocks to get home really afraid to get back in this car. We were going to take it back to medved but drove a few blocks from home and stopped at a light. Turned the corner heard a loud metal clunk, felt it on the floorboard as well. Had no acceleration to speak of. I turned on the flashers and tried to get out of traffic. Was able to coast home and call onstar. Spoke to a gm rep at that time and he said to have it towed back to medved. The next day 7/2 we were told that the drive shaft bolts had been sheared off but it was repaired. I refused the car.




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