general problems of the 2014 Cadillac CTS - part 2

The contact owns a 2014 Cadillac Cts. The contact stated while driving approximately 55 mph, there was a loud sound coming from the rear of the vehicle. The speed was reduced however, the sound became louder. The vehicle was towed to an independent mechanic who diagnosed that the rear differential had failed and needed to be replaced. The vehicle was not yet repaired. The local dealer was contacted and informed of the failure. The manufacturer was not notified of the failure. The failure mileage was 177,000.

The contact owns a 2014 Cadillac Cts. The contact stated that the rear differential was making a loud grinding sound. The contact stated there was no warning light illuminated. The vehicle was diagnosed and the contact was informed that the rear differential needed to be replaced. The manufacturer was not informed of the failure. The failure mileage was approximately 70,000.

The contact owns a 2014 Cadillac Cts. The contact stated while driving at various speeds, there was an abnormally loud sound coming from the engine compartment. The contact was relating the issue to NHTSA campaign number: 20v038000 (power train). The contact stated no warning light was illuminated. The vehicle was taken to an independent dealer to be diagnosed. The contact was informed that the wheel bearings needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer had not been informed of the failure. The failure mileage was approximately 80,000.

Rear differential failure at low mileage.

I contacted claude nolan Cadillac jacksonville FL(dealer) in may 2020 to perform a recall service after receiving notification from general motors global vehicle safety. I was informed by dealer that the parts were on order and I would be notified when the parts were received. I contacted the dealer on August 11th 2020 and was informed that the parts have not been received.

I cannot get my vehicle repaired in the aloted time due to parts not being on hand according to the dealership.

Tl- the contact owns a 2014 Cadillac Cts. The contact stated that he had received a recall notice for NHTSA campaign number: 20v038000 (power train). The contact initially called earnhardt chandler Cadillac(1450 s gilbert rd, chandler, az 85286) where he was informed that the parts for the recall were unavailable. The contact was also informed that he would receive a call once the parts arrived. A month later, he called the same dealer and received that same information. Two months later, he called coulter Cadillac tempe(7780 s autoplex loop building 200, tempe, az 85284) where he was also informed that the parts were unavailable. They also informed him that he would have to wait a few months for the parts to arrive. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer had not been notified of the recall. The contact had not experienced a failure. VIN tool confirmed parts distribution disconnect. Jo.

Tl- the contact owns a 2014 Cadillac Cts. The contact received notification of NHTSA campaign number 20v-038000 ( power train) however, the parts to do the repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An dealer bommarito Cadillac 4190 I-70 north outer rd, st peters, mo 63376 (636) 928-2300 was contacted and confirmed that the parts were not available. The manufacturer was made aware of the issue. The contact had experienced a failure with the indicator lights flashing everytime the contact starts the vehicle. One time the vehicle was struck in gear at 40 mph and would not accellerate any faster. The issue stopped occuring later on when the vehicle was driven home. The VIN tool confirms parts no available. Tf.

Tl- the contact owns a 2014 Cadillac Cts a. The contact received notification of NHTSA campaign number: 20v038000 (power train). The contact stated that dimmitt Cadillac of st. Petersburg (located at 3333 gandy blvd suite d, pinellas park, FL 33781) exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect. Dp.

My car is a 2014 Cts vsport. I have owned the vehicle since August of 2017, and it had 42,563 miles when I purchased the vehicle. I have had �tire issues� with the car since day 1. The 1st week I owned the vehicle, the tires had to be replaced, although they had just been replaced prior to my purchase, the car was making very loud noise while driving and it was determined they had �uneven wear. � along with this, the �rear axle system off� light would occasionally come on. Nothing the dealer could find with it and it always seemed the light would turn off when it was at dealership. Now 2 additional sets of tires, and the �rear axle system off� light not turning off, I was told rear axle �pieces� need to be replaced to include the rear axle pins and pump, costing 2700. 00. Along with this repair the car will need to have tires realigned due to uneven wear and rear brakes. The dealer stated they cannot replace the rear axle under the recall because the recall is �incomplete with no solution. � in addition, they told me my car is unsafe to drive due to risk of the rear tires locking up while driving the vehicle.

Recall id 20v038. The Cadillac dealership has had my car for a month for a recall initiated in Feb. It is now Aug and gm customer service high level representative will not return and calls or emails. The dealership will not give me a loaner car or reimbursement for a rental. The dealership says it it unsafe to drive but refuses to offer any solutions.

The contact owns a 2014 Cadillac Cts. The contact received notification of NHTSA campaign number: 20v038000 (power train) however, the part needed for the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Len dudas motors (3305 main st, stevens point, WI 54481) was contacted and confirmed that the remedy part was not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Tl the contact owns a 2014 Cadillac Cts. The contact received notification of NHTSA campaign number: 20v038000 (power train) however, the part to do the recall repair was not available. After contacting hennessey Cadillac located at (3377 satellite blvd, duluth GA) and the manufacturer, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. VIN tool confirms parts not available.

Vehicle displays �service rear axle� �service stabilitrak� �park assist temporarily unavailable� �automatic seatbelt tightening unavailable�. 4 separate and unique occurrences. Some have also included �reduced engine power�. Typically the messages come on and reduced power occurs after expressway driving, followed by stop and go city driving or traffic. Also ambient temps are over 80 degrees with each occurrence. Lastly engine bay is extremely hot after the service messages are displayed. Engine temperature gauge does not indicate overheating (displays under the halfway point of the gauge). I have 2 separate video documentations that can be uploaded to youtube. 1st occurrence resulted in cylinder head replacement under warranty. The next 3 occurrences have all happened after the warranty service. Dealership has been unable to replicate the issue after the car cools down. Cadillac customer service said a second dealership review was required even though the car was brought to the dealer with the above service messages present. Attached documents display first warranty service, and second record service messages being present. Similar TSB issued for the ats-v lf4 engine for �service rear axle� or �rear axle off�, also the lt4 engine has a TSB for engine overheating and going into reduced power mode when the charge air cooling system is not refilled properly via vac-n-fill method. This vehicle has a similar liquid to air, charge air cooling system, requiring the same type of fill method. Full disclosure I am a general motors employee.

My wife was driving and made a right hand turn into a parking lot. The car by itself automatically shut off and the gear shift went by itself from drive position into park. The car did restart. The dealer cannot find anything wrong with the car.

I was driving a 2014 Cadillac Cts on 04/27/14, in fremont, CA. Vehicle configuration: 2014 Cts 3. 6l rwd performance. VIN, to the best of my knowledge: 1g6as5s39e0155563 the incident occurred at approximately 11am. The planned travel route was as follows: fremont Cadillac, 5939 automall pkwy, fremont, CA ||| NW on boyce road ||| n on stevenson blvd ||| interstate-880s ||| exit automall pkwy ||| fremont Cadillac. I traveled north on stevenson blvd and then headed for the onramp for interstate 880-south. When I approached the freeway onramp I noticed, all of a sudden, a delay between pedal application and power. I demonstrated this to my passenger twice over, by gently letting off the gas and applying it again. . . At which point the vehicle's check engine light came on, accompanied with a loss of traction control and stability control, reduced engine power, and shuddering during gear shifts. The vehicle was traveling approximately 40mph at the time. Aside from the aforementioned issues, no other problems with the vehicle were observed. I only traveled two miles before experiencing these issues. As this was a brand new car on a test drive, it obviously had very few miles on the odometer. Upon returning to the car dealership, the sales associates pulled the car back onto the sales lot, moved other new cars out of the way, and parked the car amongst other new vehicles for sale. The vehicle was most certainly not pulled into the service drive. Needless to say, this is unsettling news. I have no faith that the vehicle was properly inspected, nor do I have faith that the dealership will responsibly handle this matter. It is my recommendation that gm withdraws this vehicle from dealer inventory and performs an independent assessment of the vehicle.