Steering Related Problems of the 2016 Cadillac CTS

Table 1 shows one common steering related problems of the 2016 Cadillac CTS.

Table 1. Steering related problems of Cadillac CTS

Problem Category Number of Problems
Steering problems
3

Steering problem #1

The contact owns 2016 Cadillac Cts. The contact stated while driving at various speeds, the vehicle lost power steering functionality. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed that the steering rack and pinion needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA campaign number: 25v175000 (steering); however, the VIN was not included in the recall. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was 93,942.

Steering problem #2

While accelerating from a stop, my vehicle loses all power temporarily. Throttle modulation does not increase rpm. At times the vehicle will jerk forward and back as if power is being put down then stopped abruptly. One time I had this happen, my lights, gauges, power steering, and engine power all went away. It fixed itself after about 15 minutes of trying to figure out what was happening. Very dangerous and scary experience when this happens on the road.

Steering problem #3

Steering wheel became inoperable while vehicle in motion, vehicle shut down multiple times while driving causing all loss of power to vehicle, accelerator stuck and fuel shut off when going hard on brake did not work requiring snit into neutral, many other issues. Taken to dealer for repair many times in service over 40+ days since November 2016. Not safe to operate. Cue screen replaced muriople times as well because of electrical issues and even air conditioning switching to heat, windows randomly rolling down while vehicle is parked in a parking lot, speedometer goes off and then comes back on while driving. Too many issues to name, gm/Cadillac has refused a proper repurchase of the vehicle and is stating they want a lawsuit brought against them in order to give a fair settlement as they are wanting me to pay larger than normal depreciation on a non-working vehicle in a repurchase agreement. These issues are life threatening and they are not wanting to note the vehicle is a lemon and actually sell it to another customer. They are now advising (gm executive office) the dealer to put that they are "unable to duplicate customer concern" on all further service visits should I return however I am not driving the vehicle because of safety concerns. This is not solving life threatening problems but actually covering them up. Come to find out they even serviced the vehicle prior to my ownership of purchasing the vehicle as new that they preformed service on some of the same electrical problems which I was having.


Steering related problems in other Cadillac CTS model year vehicles:



CTS Service Bulletins
CTS Safety Recalls
CTS Defect Investigations