general problems of the 2016 Cadillac CTS

Center console screen again has stopped working, no access to settings for the car nor any way to correct settings at this point. Many of the settings can be critical to safe driving of the car and have no manual alternative. This is the second screen in 50k miles.

The side detection light in both side mirrors stays on even when the vehicle is turned off. This may cause an accident while driving the problem is confirmed by the dealer no no.

Cue screen is “cracked”. Can no longer see about 1/2 of back up camera screen. Barely missed backing into my neighbors car.

While accelerating from a stop, my vehicle loses all power temporarily. Throttle modulation does not increase rpm. At times the vehicle will jerk forward and back as if power is being put down then stopped abruptly. One time I had this happen, my lights, gauges, power steering, and engine power all went away. It fixed itself after about 15 minutes of trying to figure out what was happening. Very dangerous and scary experience when this happens on the road.

The Cadillac cue display for radio, info, hvac, nav, etc. Has begun to crack (aka spiderweb cracks) which has no made the touch screen unusable and begun to degrade vehicle ca0pability. The display frequently blinks and makes emits random audio tones both of which are very distracting while driving and causing a safety hazard.

The car caught on fire while driving in nyc at speeds of 10-20 mph first the car started to smoke in the front hood while turning left on 5th avenue. I got out of the car and the car was on flames. I have a dash camera and iphone footage of the incident. I bought this car from an authorized Cadillac dealership in June 2019 and the car caught on fire on christmas day 2019.

Steering wheel became inoperable while vehicle in motion, vehicle shut down multiple times while driving causing all loss of power to vehicle, accelerator stuck and fuel shut off when going hard on brake did not work requiring snit into neutral, many other issues. Taken to dealer for repair many times in service over 40+ days since November 2016. Not safe to operate. Cue screen replaced muriople times as well because of electrical issues and even air conditioning switching to heat, windows randomly rolling down while vehicle is parked in a parking lot, speedometer goes off and then comes back on while driving. Too many issues to name, gm/Cadillac has refused a proper repurchase of the vehicle and is stating they want a lawsuit brought against them in order to give a fair settlement as they are wanting me to pay larger than normal depreciation on a non-working vehicle in a repurchase agreement. These issues are life threatening and they are not wanting to note the vehicle is a lemon and actually sell it to another customer. They are now advising (gm executive office) the dealer to put that they are "unable to duplicate customer concern" on all further service visits should I return however I am not driving the vehicle because of safety concerns. This is not solving life threatening problems but actually covering them up. Come to find out they even serviced the vehicle prior to my ownership of purchasing the vehicle as new that they preformed service on some of the same electrical problems which I was having.

The contact owns a 2016 Cadillac Cts. While driving at a low rate of speed or stopping, the vehicle made a clanking sound and jerked with a loud noise. While shifting gears automatically, a loud wind noise could be heard through the door jams of the front driver and passenger side doors. Also, the instrument panel lights would fade in and out without warning, the outside temperature display was incorrect, and a tapping noise could be heard coming from the engine. The vehicle was taken to rydell Chevrolet Buick GMC Cadillac of grand forks (located at 2700 s washington st. , grand forks, nd 58201 (701) 772-7211), but the failures could not be duplicated. The front driver and passenger doors have been repaired several times, but the failure recurred. The manufacturer was notified of the issues and referred the contact to NHTSA. The failure mileage was approximately 100.