general problems of the 2015 Cadillac Escalade

The contact owns a 2015 Cadillac Escalade. The contact stated that on several occasions when the vehicle was started, the radio head unit flickered and did not function properly. The vehicle was taken to a dealer where it was diagnosed that the internal fold inside of the head unit needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 67,999.

Vehicle burst into flames while driving 70 mph on highway.

Delamination of cue screen resulting in the following safety issues: 1. Back up camera system inoperable 2. Bluetooth connectivity not able to be accessed 3. Gps unable to be accessed forcing user to use cell phone creating a safety hazard 4. Radio and all components of it are inoperable 5. Key functions of cue display are inoperable and non-responsive.

My vehicle stops running when I am placing it in reverse or making slow turns. The car turns off and the driver assist screen turns off (cameras do not work) and then my car says �service: driver assist�. I have been driving at a low rate of speed on the street and my car stops running and the steering wheel becomes very tight and hard to turn. When I am backing into a parking space, my steering wheel is hard to turn and the car shuts off and the screen that shows my cameras goes out and then the car comes back on. It is very scary. I am very afraid that the car will stop running while in motion again and cause an accident. I have contacted onstar about this and requested roadside assistance, it was the weekend and they would not send them. The car turning off has occurred more than 7 times in the past month. It started in April 2020.

I have a 2015 Cadillac Escalade. It has been well taken care of. To my disappointment, this vehicle has been a money pit since day one. We have had to have all shocks replaced two times since January 16, 2020, costing thousands of dollars. The front cross bar was replaced the first time the shocks were replaced. The airconditioning system went out in the summer of 2020, replacement cost over 2500. 00 the back suspension was just replaced in December 2022 for 2100. 00. Running board motor wore out. Radio touch screen had to be replaced because it did not respond to tounch 1400. 00 no warning lights appeared. Safety issues**** the automatic seatbelt system no longer works since August 2022. Now the side detection system doesn't work since December 2022, replacement cost will be 1500. 00 these have both been inspected by a dealer. These put myself, my passengers, and others at risk by not properly ensuring their safety while in my car and drivers in my blind spot. I do not feel safe driving this vehicle any longer. I don't know when or where it will malfunction next and that will extremely dangerous to those in my car and driving along side me. Needless to say, this vehicle has cost us more money than the beauty of the vehicle. These are a just a few of the issues we have encountered while owning it and I can honestly say, we will probably not purchase another cadallic again.

This is for safety recall in oct 2019- regarding the brakes- it has already been made aware to dot. This is in regards to getting a refund for my almost 4k out of pocket expense. The brakes went out completely in sept 2019 ( in 5-7 mph I could not stop in traffic even with them all the way pushed to the floor. And caused a front end collision ad the brakes been working normally this would have never happened. I was wondering what I needed to do ( or if I can ) to get reimbursed for the damages that I incurred on fixing my vehicle. ( around 4,000). Or if I need to notify Cadillac of this issue. Also the vehicle went in for repairs after the recall was issued ( we were never told or advised by the dealer that there was a recall open) and have no idea why the dealer would not even tell us, or advise us of such.

Vehicle had an open flame in rear hatch locking mechanism. I have a video too.

Here's a youtube link for the previous complaint that I filed. . . . . It is for the rear hatch locking mechanism with an open flame. I previously reported the rear hatch locking mechanism failure back in April may and the rear hatch was not locking and it was not actually closing all the way. My granddaughter almost fell out of the back of the vehicle why was driving down the road. I did ask gm to note the rear hatch locking mechanism failure issue . Https://youtu. . Read more...

This is an exhaust fume related complaint that is also related to an electrical component failure of the rear hatch locking mechanism. When the rear hatch locking mechanism is not fully engaged the liftgate is not completely closed allowing gas fumes to enter the vehicle and it has a really bad exhaust fumes smell. . . . . The gas is entering the vehicle CO carbon monoxide hydrocarbons and methane gas ch4.

My 2015 Cadillac Escalade has been in the shop for 50+ days since purchasing in 2015 for defective brakes, transmission, trim, technology, chassis, electrical, and hvac. I have contacted gm and they don't want to repurchase the vehicle. The vehicle is constantly in the shop for problems and it is not a vehicle that should be operated on public roadways. Numerous parts of my transmission have been replaced/reprogrammed/rebuilt before due to defects in design and build quality. The transmission consistently vibrates, jerks and shutters when driving, pops and creaks when stopped and clunks when launching from stop or rolling stop. The transmission causes the car to take off in 4th gear rather than in 1st gear which means the car feels as if there is no power to propel the vehicle. The transmission slips and feels as if it is broken. I have taken it to the dealer at least 14 times and gm now does not want to replace the transmission even though the dealer has verified the concern and documented it. I feel that gm is not doing enough to ensure safe vehicles are on the road. This transmission issue is going to cause an accident one day. I have already put gm on notice all the way up to the executive level and they don't want to do anything about it. I feel that NHTSA should investigate the issues that plague 2015 full size gm SUV owners. There are a lot of us out there according to my research.

The cue system gets stuck an sometimes it changes buy itself. It will not let you change the it will freeze for a long period of time.

I have experience several times when I went back to get in my vehicle an it wouldn't start. I have an appointment to take it to the dealership next week. Iu am so upset with GMC.