Table 1 shows one common electrical system related problems of the 2020 Cadillac Escalade.
| Problem Category | Number of Problems |
|---|---|
| Electrical System problems |
Purchased a 2020 Cadillac Escalade suburban about three months ago from GMC dealership at 8155 interstate 35, san antonio, texas 78224. This vehicle had about 50,000 miles when we bought it. We were not driving the Escalade everyday, we use it occasionally and about a month after we purchased it the battery went dead. Before the battery went completely dead we were on the road one day and we rolled down the window and it would not roll back up, then the back window popped open and it would not shut back down. GMC dealership we bought it from came to our home and used a charger to recharge the battery. We took it to the dealership service department and dealership determined it was a bad battery, they gave us a new battery. On may 4, we attempted to use the Escalade and once more the battery was dead. Service person from GMC dealership came back to our home to charge the new battery but it would not start at all this time. We no longer feel safe driving this vehicle and want to turn it back in as a lemon and get our money back.
This is the component that failed parts passenger side instrument panel wiring harness junction block gm part # 84114433 component combustion yes, the burning of the component has been confirmed not checked - just replace the component only no warning lights appeared.