Table 1 shows one common structure related problems of the 2020 Cadillac Escalade.
| Problem Category | Number of Problems |
|---|---|
| Body problems |
Purchased a 2020 Cadillac Escalade suburban about three months ago from GMC dealership at 8155 interstate 35, san antonio, texas 78224. This vehicle had about 50,000 miles when we bought it. We were not driving the Escalade everyday, we use it occasionally and about a month after we purchased it the battery went dead. Before the battery went completely dead we were on the road one day and we rolled down the window and it would not roll back up, then the back window popped open and it would not shut back down. GMC dealership we bought it from came to our home and used a charger to recharge the battery. We took it to the dealership service department and dealership determined it was a bad battery, they gave us a new battery. On may 4, we attempted to use the Escalade and once more the battery was dead. Service person from GMC dealership came back to our home to charge the new battery but it would not start at all this time. We no longer feel safe driving this vehicle and want to turn it back in as a lemon and get our money back.
The contact owns 2020 Cadillac Escalade. The contact stated when he approached the vehicle the side stepper was out of the component when it had to be in the component. The vehicle was token to the dealer for diagnosis and the actuator was replaced. The failure continued and the contact took the vehicle back to the dealer and the actuator was replaced again but the failure continued. The manufacturer was not contacted. The failure mileage was 5,000.