general problems of the 2020 Cadillac Escalade

Three problems related to air bag have been reported for the 2020 Cadillac Escalade. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2020 Cadillac Escalade based on all problems reported for the 2020 Escalade.

1 Air Bag problem

Failure Date: 05/04/2026

Purchased a 2020 Cadillac Escalade suburban about three months ago from GMC dealership at 8155 interstate 35, san antonio, texas 78224. This vehicle had about 50,000 miles when we bought it. We were not driving the Escalade everyday, we use it occasionally and about a month after we purchased it the battery went dead. Before the battery went completely dead we were on the road one day and we rolled down the window and it would not roll back up, then the back window popped open and it would not shut back down. GMC dealership we bought it from came to our home and used a charger to recharge the battery. We took it to the dealership service department and dealership determined it was a bad battery, they gave us a new battery. On may 4, we attempted to use the Escalade and once more the battery was dead. Service person from GMC dealership came back to our home to charge the new battery but it would not start at all this time. We no longer feel safe driving this vehicle and want to turn it back in as a lemon and get our money back.

2 Air Bag problem

Failure Date: 11/13/2020

Driving 94 west bound jumped off my seat and remembered I didn't just hit anything on the road. Tire passed me and seatbelt strangled me when it pulled. Grabbed ahold of steering wheel and made sure not to hit any objects or anyone. Something hit my face and got discombobulated from the seatbelt. Had to remember that I needed to unbuckle seatbelt. All airbags deployed except steering wheel airbag vehicle was flipped. Crawled out of the vehicle picked up by ambulance to hospital. Not on my right temple we�r went down, discharged and loss of the taste and smell except smell of brain matter from within followed by fluid drip in nasal cavity.

3 Air Bag problem

Failure Date: 11/13/2020

Er to case number: case#9-6698447273v 3136671128 vera Cadillac case escalated and I am not getting through. Just want to make sure that I made the effort to each our to dealerships and headquarters to no avail. And if this is really is what is happening, this is what really need to be done properly: per lemon vehicle with extended warranty program, with defective equipment (manufacturer’s defects)failure to service right rear tire request per fotainment alert. Plus steering wheel airbag failure to inflate and deploy upon collision, resulting internal injuries, including, but not limited to loss of smell and loss of taste due to this defective automobile. Also note: diagnostics mentioned vehicle was up for a possible recall with its fuel system.


Other Air Bag related problems of the 2020 Cadillac Escalade

Air Bag problems
3
Air Bag Not Deploy problems
1


Escalade Service Bulletins
Escalade Safety Recalls
Escalade Defect Investigations