Table 1 shows one common suspension related problems of the 2021 Cadillac Escalade.
| Problem Category | Number of Problems |
|---|---|
| Suspension problems |
•purchased the 2021 Cadillac Escalade esv premium luxury on xxx, at roughly 68,000 miles. •within roughly 300 miles of ownership, the 6. 2l engine suffered a catastrophic failure involving a rod and ultimately required a complete engine replacement by gm. •the incident involved a loss of propulsion while the vehicle was being driven, making the event more significant than an ordinary mechanical repair. •the incident occurred while transferring from the xxx north to the [xxx] on the turn with 7 people in the car (including 4 children ranging from [xxx]) no lights or warning signs prior to the event. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
While driving my 2021 Cadillac Escalade to utah, the engine completely locked up and failed without warning. The vehicle had to be towed to a gm-authorized dealership. Upon inspection, the dealership confirmed the failure was directly related to an active safety recall on the vehicle. Prior to the failure, there were no check engine lights or no other warning lamps, messages, or symptoms. The failure occurred suddenly and without additional notice. The dealership stated the needed part is currently on national backorder and that the vehicle cannot be repaired or safely driven until the part arrives. It has now been over four months since the vehicle was brought in, and there is still no estimated repair date from gm. This has left me without a functioning vehicle due to a known safety defect. The vehicle remains inoperable at the dealership.