Automatic Emergency Braking problems of the 2021 Cadillac Escalade

I scheduled service a service appointment with rick hendrick Chevrolet in naples, FL. After leaving the vehicle as scheduled the service manager refused to perform the safety covered recalls and stated due to the issue of the vehicle having a branded title.

1) the car suddenly brakes as to avoid a collision when there are no cars in the proximity of the vehicle (think about driving on an open road on a sunny day and the vehicle suddenly brakes without warning). 2) we have received notice of low oil shortly after oil changes which have been performed at the dealership. It has been communicated to us by the dealership that it is common for these vehicles to burn approximately four (4) quarts of oil over the course of 2,500 – 3,000 miles leaving approximately two (2) quarts of oil remaining. Required tow to the dealership. 3) we have received rear axle warning messages and heard beeping noises alerting of such on at least thirty (30) occasions. The dealer has not been able to diagnose what the issue is and says that the computer is not storing any codes. They have not attempted any repair after being taken in for service on three (3) separate occasions. 4) in the past few days, the vehicle has thrown many error codes on the dashboard display including the rear axle service, service transmission unable to shift, service driver assist system. 5) on Tuesday, October 15th, 2024 the vehicle again began throwing error codes. The engine failed to start and was towed to the dealer via gm roadside. Required tow to the dealership. 6) a fuel pump part required replacement as fuel was not properly being delivered to the engine. Required tow to the dealership. Safey is at risk. We have three (3) children who regularly ride in the vehicle with us along with the safety of others on the road (especially sudden braking).

When driving on the city streets of chicago I approached a movable bridge which spans the illinois river. The bridge deck was constructed of steel. As I was about to begin crossing the bridge my car brakes locked up completely, sending the vehicle into a short skid. Fortunately, the car behind me was not tailgating me or I most certainly would have been struck in the back of the vehicle. This is a brand new vehicle which I took delivery of on may 14, 2021. There were no warning lights or indications that anything was malfunctioning on the vehicle. I can only guess that all of the steel in the bridge decking somehow was interpreted by my vehicle to be another vehicle, and automatically slammed on the brakes in the mistaken assumption that I was about to hit another vehicle ahead of me. In fact, there was not another vehicle ahead of me for about 100 yards.