Engine Cooling System problems of the 2021 Cadillac Escalade

The contact owns a 2021 Cadillac Escalade. The contact stated that while approaching a red light and slowing down, there was a knocking sound coming from the vehicle, and the vehicle failed to properly accelerate. The vehicle was immediately driven to the local dealer to be diagnosed. The vehicle was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA campaign number: 25v274000(engine and engine cooling). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 40,000.

The contact owns a 2021 Cadillac Escalade. The contact received notification of NHTSA campaign number: 25v274000 (engine and engine cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2021 Cadillac Escalade. The contact stated that while driving approximately 40 mph, there was an abnormal squealing sound coming from the engine compartment before the vehicle stalled in the middle of the roadway. The check engine warning light then illuminated. The vehicle was towed to the residence and was later examined by a mechanic who diagnosed that the engine had seized and needed to be replaced. The vehicle was not repaired. The local dealer was notified of the failure and informed the contact that the VIN was not included in NHTSA campaign number: 25v274000 (engine and engine cooling). The contact stated that the vehicle had experienced the failure listed in the recall. The manufacturer was not yet contacted. The failure mileage was 113,000.