Table 1 shows one common other fuel system related problems of the 2023 Cadillac Escalade.
| Problem Category | Number of Problems |
|---|---|
| Other Fuel System problems |
About 11pm driving 70 on freeway started feeling pull back and then started to hear a knock noise. So turned down the music and the knock noise was getting louder as I was driving so I went to the right lane as I went to the right lane I felt like the car was pulling back and slowing down even as I accelerated… knock got even louder and I decided to exit the freeway early instead of getting to my destination. As I exited the freeway the entire car shut down lights flickered check engine went on and low oil pressure flickered once but then turned off. I couldn’t get it in park couldn’t get the car to turn over. I was able to get out of the middle of the intersection turning off the freeway and pulled gas station called aaa. I’ve had no prior problems or warning lamps before this problem happened with the vehicle. I have videos of the whole incident that will not let me download on bottom of page. “2023 Escalade esv, VIN [xxx]. Towed to Cadillac of laguna niguel. Engine knocked, then complete no-crank, suspected seizure. I need a case tied to recall n252494000 / NHTSA 25v-274 and special coverage n252494003. Do not authorize paid diagnosis. I need a loaner Escalade or equivalent and pqc approval for engine replacement. ” “this SUV was towed to dealership on September 18th at 1130pm. 2023 Escalade esv, 6. 2 l87. It knocked and now it will not crank at all engine is likely seized. Cadillac case number is xxx book this under gm recall n252494000 and special coverage n252494003 — l87 connecting rod / crankshaft / loss of propulsion. To service advisor: please do not bump-start or crank it. Do not write this as a starter, battery, or customer-pay no-start. I want the ro to say: ‘catastrophic l87 internal failure, no crank after knock, inspect for engine replacement under n252494003. ’ open pqc today. I also need a comparable loaner. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
I was going down the highway at 75mph and all of sudden the engine started loud knocking and loss of power. Good thing I was able to get off the exit and stop safely. Car was towed to dealer. Needs new engine 48k miles.
Prior to purchasing my 2023 Cadillac Escalade, I was informed the vehicle had been subject to an engine recall. The dealership told me the corrective action was changing the oil from 0w-20 to 0w-40, replacing the filter, and updating the oil cap. I was assured this resolved the issue and that I should not experience future problems. Based on those assurances, I purchased the vehicle in October 2025 with approximately 25,000 miles. About nine months later, the engine shut off while I was stopped at a traffic light. The vehicle automatically shifted into neutral and turned off. I restarted it and continued driving. The exact same incident occurred again a few days later. I brought the vehicle to a Cadillac dealership for inspection. After several hours of diagnostics, I was told they could not find any issues and that the vehicle appeared to be operating normally. Two days later, while traveling approximately 75 mph on the highway with my family, including two young children, a warning message appeared instructing me to restart the vehicle. At the same time, the vehicle shifted into neutral and lost propulsion. I pulled to the shoulder and restarted the engine, which struggled to start and ran very rough. After resuming travel, the exact same failure occurred again within minutes at highway speed, forcing me to pull over a second time. Concerned for my family's safety, I exited the highway and drove local roads. The vehicle was returned to the dealership. An oil sample was sent to a gm-approved laboratory, and I was later informed that elevated levels of metal contamination were found in the oil. Gm subsequently authorized a complete engine replacement. I am submitting this complaint because the recall remedy I was told would resolve the issue did not prevent a major engine failure. The vehicle shut off twice at stoplights, passed a dealership inspection, and then lost propulsion twice at highway speeds. This presented a significant safety risk to my family and.
I was driving and the vehicle stopped accelerating and the gear was in neutral. I pulled over and turned the car off then attempted to turn it on, but it would not turn over. All electrical was on, but the car would not start. This same thing happened two days prior twice within 10 min. Of each other, but I was able to start the car those times. Due to the speed suddenly declining and being unable to accelerate on a two lane road with cars behind me; it could have caused a serious accident. It has not yet been confirmed by a dealer, but this is a known recall for this vehicle that was listed as complete prior. There was no warning lamps or messages prior to the failure. The first noted incident happened on 8/10/26.
The engine/powertrain malfunctioned on my 2023 Cadillac Escalade at approximately 29,434 miles, ultimately requiring complete engine replacement. During the engine repair, the Cadillac technician also discovered that the transmission cooler lines were leaking fluid. The dealership replaced all of the affected transmission cooler lines as part of the repair. The original failed engine was removed by the Cadillac dealership, so I do not know whether gm/Cadillac retained it. The failure involved the vehicle’s engine and created concern about the possibility of sudden loss of propulsion or engine failure while driving. Because this is a large vehicle routinely operated on public roads and highways, an unexpected loss of engine power could significantly reduce my ability to safely accelerate, merge, or move the vehicle out of traffic. Fortunately, I brought the vehicle in for service after noticing the abnormal engine noise before a complete failure occurred while driving. Yes. Heritage Cadillac inspected and diagnosed the vehicle. The dealership documented my complaint of a “weird noise on start up” that continued until approximately 10 mph. The technician removed the valve covers and inspected the rocker arms and pushrods. The dealership ultimately determined that an engine replacement was necessary and replaced the engine under warranty. Yes. The vehicle was inspected and repaired by heritage Cadillac, an authorized Cadillac dealership. The dealership diagnosed the engine issue and replaced the complete engine. During the repair process, the technician also discovered leaking transmission cooler lines. I did not receive a warning lamp or dashboard message alerting me to an engine problem. The primary symptom was an abnormal engine noise shortly after startup that continued during initial acceleration to approximately 10 mph. This prompted me to bring the vehicle to heritage Cadillac for inspection. The dealer documented this symptom on the repair order.
On [xxx], while driving my 2023 Cadillac Escalade esv from the salt lake city area toward las vegas, the vehicle developed a serious loss-of-power condition in utah. I contacted onstar, exited the highway, and waited at a gas station. Onstar arranged towing to a Cadillac dealership. Gm records document the tow at approximately 56,644 miles. At the dealership, I reported the loss of power. After initially being told they were too busy, I waited about 10 minutes and was then told the vehicle was ready. After returning to the highway, the vehicle suddenly lost power again at approximately 70 mph. Pressing the accelerator did not produce normal acceleration, creating a serious risk of a highway collision. I immediately returned to the dealership. The dealer then performed another repair. The invoice states the service engine soon light was illuminated, soot level was 255%, and a service regeneration was performed. I was charged $406. 16 and was again told the vehicle was ready. After leaving again, the same loss-of-power condition occurred. After safely exiting the highway, I recorded video showing the vehicle at approximately 38 mph with little or no acceleration response and the check-engine light illuminated. I returned to the dealer for a third time. The dealer then kept the vehicle, stated the repair was covered under warranty, and provided a rental. The vehicle has remained under repair since July 21. I have not received a clear explanation of the root cause or complete repair details. I have videos, towing records, repair documents, photos, and gm correspondence. I am concerned this repeated sudden loss of propulsion at highway speed could cause a serious crash. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Subj: vehicle safety complaint – 2023 Cadillac Escalade sudden loss of power I am reporting a safety issue involving a 2023 Cadillac Escalade esv (VIN: [xxx] ). On April 19, 2026 (late evening into early April 20), while traveling approximately 70 mph on [xxx] , the vehicle suddenly and completely lost engine power without warning. This created an immediate safety hazard, nearly resulting in a collision. I was able to exit the highway, but the vehicle lost all acceleration and became disabled in the middle of a dark off-ramp with oncoming traffic approaching from behind. Onstar was contacted and virginia state police responded due to the unsafe location. A trooper remained on scene with emergency lights to redirect traffic and prevent a collision. Due to the hazardous conditions, the trooper arranged an emergency tow. I incurred $389. 61 in out-of-pocket towing costs. The vehicle was taken to a tow yard, and my aaa premier coverage then towed it 189 miles to miller brothers Cadillac in ellicott city, MD. The dealership diagnosed catastrophic engine failure requiring full engine replacement at approximately 53,000 miles. There were no meaningful warning indicators prior to the sudden loss of power. This vehicle was purchased from sons Chevrolet / Cadillac in columbus, GA in December 2025 as a certified pre-owned Cadillac and had already required multiple repairs shortly after purchase. The vehicle is currently at miller brothers Cadillac awaiting complete engine replacement and is available for inspection. This sudden loss of power at highway speed presents a serious safety risk and could have resulted in a severe accident or loss of life. Given the absence of warning and catastrophic failure at relatively low mileage, I am concerned this may indicate a broader safety defect rather than an isolated incident. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Vehicle: 2023 Cadillac Escalade (VIN: [xxx] ) dealer: Cadillac pasadena case number (gm corporate): xxx refusal to perform a mandatory federal safety recall remedy. Details: 1. My vehicle is currently under safety recall xxx(l87 engine loss of propulsion). I experienced a loss of propulsion and brought the vehicle to Cadillac pasadena. 2 the dealership technician confirmed the engine is exhibiting "abnormal noise (lifter clatter on both banks) and active misfires. " 3 the dealership claims they cannot complete the mandatory picoscope diagnostic test for the recall because the engine condition (misfires/noise) interferes with the equipment. 4 under gm special coverage xxx, if the engine cannot be safely tested due to internal mechanical failure within the recall population, gm is mandated to cover the diagnostic teardown and full engine assembly replacement at no cost to the consumer. 5 the dealership is refusing to authorize the teardown under the gm special coverage code and is instead pressuring me to pay myself. 6 the dealership has stopped responding to my written inquiries (sent March 18th and 19th) and refuses to provide a loaner vehicle, despite the vehicle being officially "unsafe to drive" due to the open safety recall. I am asking you to requre immediate authorization of engine teardown and full engine assembly replacement under gm special coverage xxxat $0 cost to me, and provision of a loaner vehicle as required for safety recall grounding. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Sudden loss of propulsion at highway speeds - 2023 Escalade. We easily could have been killed. I drive a 2023 Cadillac Escalade that I purchased from motor werks Cadillac in [xxx] . It was very expensive. The car has under 33k miles on it, off memory. I informed the dealer I would be taking the car on a family vacation road trip from [xxx] to [xxx] (for spring break), and requested they perform any necessary preventative service on it to ensure it was in perfect shape to make the trip. They performed the service (basic air filter change etc) and returned the car to me two days before I packed my family [xxx] and [xxx] daughters and wife) into the car and began the journey. After driving less than three hours, the engine completely and suddenly died, without warning, while we were traveling at 75 miles an hour on the highway in the left lane in the middle of rural [xxx] . At the same time all of the electronics in the vehicle died as well. It was an extremely dangerous situation because the road is heavily trafficked by semi trucks, which I was barely able to avoid as I attempted to coast across all the lanes of traffic to get onto the shoulder of the road on the right hand side. Because the car was without propulsion, I was not able to get fully onto the shoulder, but mostly. This left the car in a precarious position because the semi's that we're driving by could easily have hit the car had they not been careful and veered slightly to the left. We easily could have been killed. There's more to the story, like the dealer telling me Cadillac is aware that catastrophic engine failure at highway speeds is a known issue impacting Escalades around the country, and including significant mental trauma that my children experienced by being stranded on the side of the road for several hours in the dark in a car that had no engine, no electronics and no heat. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
My vehicle lost full engine propulsion going 70mph on the highway. We were blocking lanes of traffic and lost speed at a very rapid pace. No engine or warning light came on before the car lost engine and shifted into neutral. We called 911 and the California highway patrol had to assist in us not getting hit from behind as our car was disabled and would not restart to move off of lanes of traffic.
2023 Cadillac Escalade esv - passed safety recall n252494001 l87 in August of 2025. March 2026 experienced loss of propulsion (while driving), major noise and violent shaking. Every warning came on. There were no other symptoms very fortunate no one was behind us as vehicle completely stopped on road. Reported problem to dealer and took into them. Said it was serpentine belt and we were charged to replace (they never showed us the belt nor took a picture of it. In April 2026 the same exact issue occurred with complete propulsion failure (vehicle dies abruptly with significant noise and shaking) on the road near home (nearly hit by following traffic). Called dealer, told to not move the vehicle and we had to have it towed to same dealer. In shop now for 2 weeks, we have heard 3 different reasons with no fix of the issues. They will not call us. We have to phone them and it is a different issue each time we call. We were told gm is involved; but we have had no verification.
While driving my 2023 Cadillac Escalade (approx. 42,308 miles), the vehicle experienced a sudden and complete loss of power while accelerating on a busy highway. Engine power shut down without warning. I was able to pull to the shoulder, but the vehicle then became non-responsive and would not restart. The failure appears related to the electrical/charging system (12v battery, battery management system, alternator, or related modules). The vehicle is available for inspection upon request. This failure placed my family and others at serious risk. The loss of propulsion occurred in traffic, creating a collision hazard. After stopping, the vehicle had no heat and limited power while unable to start leaving us stranded on the shoulder of a heavily traveled highway in 10-degree weather. My two toddlers were in the vehicle, creating additional risk from traffic exposure and cold. This was a repeat incident. Approximately two weeks earlier, the vehicle experienced a similar power loss. A Cadillac dealership replaced the 12v battery and stated the issue was resolved. However, on January 22, 2026, I contacted the dealership and provided a video showing abnormal starting behavior, indicating the problem may not have been fixed. I followed up by phone the next day but received no response. Despite this prior repair and warning, the same failure occurred again. There were no clear warning lights or messages immediately prior to the power loss. After the failure, the vehicle was unable to restart. I also attempted to use onstar, a paid emergency service, but was placed on hold for approximately 30 minutes. Due to unsafe conditions, my wife had to come pick us up to remove our children from danger. This incident involves a repeat loss of power while driving, prior warning signs, and failure of emergency support systems, raising serious safety concerns.
My 2023 Cadillac Escalade esv has been at the dealership countless times over the last 2 years with strange engine sounds, acceleration issues, 4 wheel drive would top working and I couldn't make turns without a grinding sound coming from under the hood, check engine light (with no issues seen/heard). The engine recall was "passed" in October even after our concern with the engine sounds and strange things occurring while driving. Last week my wife was driving on a 4 lane 70mph freeway with our son in the car at night and the car said "press start again" and then started slowing down. She could not brake or accelerate. Luckily there was nobody to the right and was able to make just across the line to the side of the road when my car just came to a stop and everything turned off. So she sat there with my son in the dark for an hour barely off the side of the the road before a tow truck driver came but he couldn't even get the car into neutral to get it up onto the truck. My Escalade is now at Cadillac of south charlotte in north carolina waiting for a new engine. We are scared to drive it even after the "fix" hearing that it can happen again with my kids in the car. Gm needs to be forced to buy back or lemon these cars before someone gets seriously injured or worse.
On Sunday, September 14, 2025, while driving northbound on the palisades parkway at approximately 11:30 pm, the vehicle suddenly lost all propulsion without any prior warning. I was traveling around 45– 50 mph when the dashboard lights began flashing, and the vehicle shut down completely in active highway traffic. All systems—including power and acceleration—dropped instantly. I was unable to maintain speed and was not even able to brake, and had to fight to steer the vehicle safely onto the shoulder as it slowed down. There were no warning lamps, messages, or irregular behavior prior to the failure. The shutdown occurred instantly and without cause, creating an extremely dangerous situation on a dark highway late at night.
On Friday, September 5, 2025, while driving with my family, the vehicle suddenly stalled while in motion. There were no warning lights or error messages before the failure occurred. While traveling at normal road speed, the vehicle instantly lost propulsion, steering assist, and braking power, leaving me without control in live traffic. For several seconds I was unable to steer or slow down normally — it was an extremely dangerous situation. The vehicle briefly restarted twice, then completely died and could not restart again. I had to pull over to the shoulder and call for assistance. This repeated sudden loss of power while driving, without any prior warning lamps or messages, creates a severe risk of collision or injury to occupants and others on the road. The vehicle’s unpredictable failure to maintain propulsion or braking control is unsafe and unacceptable.
On Wednesday, September 3, 2025, while driving in regular city traffic, the vehicle suddenly lost propulsion without any warning or dashboard alerts. There were no warning lights, messages, or abnormal sounds before the failure occurred. The vehicle instantly shut down while in motion, causing a total loss of acceleration power and leaving me stranded in the middle of traffic. This occurred the second time I was driving the car after prior service, and the vehicle again stopped completely, forcing me to pull over and contact onstar roadside assistance. This was the second major propulsion failure in a short period, each time occurring unexpectedly while driving. The repeated sudden shutdowns without warning present a serious safety risk and indicate an unresolved defect in the vehicle’s electrical and propulsion systems.
While driving about 60–65 mph westbound on NY route 17 near exit 125, a warning message appeared on the dashboard reading “restart engine. ” within seconds the vehicle lost all propulsion, steering assist, and braking power. Pressing the accelerator did nothing and the car began rapidly decelerating in live highway traffic at night. I struggled to steer into the shoulder with great effort because the steering and brakes had become extremely heavy. Once stopped, the engine would not restart — there was no crank and no response when pressing the start button. The vehicle was later towed to the dealership for inspection. This failure occurred without any prior warning other than the single “restart engine” message that flashed moments before the loss of power. There were no check-engine lights, alerts, or performance issues beforehand. Unity Chevrolet Cadillac confirmed that the engine had seized and replaced the entire engine assembly, starter, and battery under warranty. The vehicle remained out of service from August 7 to August 22 2025. This sudden failure created a severe safety hazard — a complete loss of propulsion, steering assist, and braking at highway speed could easily have resulted in a high-speed collision.
I was in car. I just stepped out of the car its stop working car couldn't start. I need to get started to start the car. It happens a lot. I went to caddilac dealer service they everything good. This car for work not luxury. I drive uber and always on road. So I afraid something will happen. I want to change this car for new without recalls. Thank you.
All Cadillac dealerships are refusing to inspect the vehicle to ensure engine is safe despite specific instruction in recall that dealership will and determine if vehicle is affected. If not affected they will change oil viscosity. Dealerships are refusing to perform this test and change oil.
I am the owner of a 2023 Cadillac Escalade esv equipped with the 6. 2l v8 (rpo l87) engine, which is now subject to NHTSA recall number 25v274 and gm manufacturer recall n252494000 due to a known defect in the connecting rod and/or crankshaft components. This defect can lead to catastrophic engine failure, sudden loss of propulsion, and significantly increases the risk of a crash. Despite my VIN being actively flagged under this recall and the serious safety implications involved, the authorized gm dealership has repeatedly refused to perform the required inspection outlined as the first phase of the official recall remedy. Their justification is that the “remedy is not yet available. ” however, gm’s official NHTSA filing explicitly states that the recall remedy includes initial inspection, and that vehicles passing inspection will receive a higher viscosity oil change, new oil cap, oil filter replacement, and owner’s manual insert. I have expressed my safety concerns directly to dealership management, stating that sudden engine failure poses a severe risk to myself and my two young children, especially during highway operation. Despite these concerns, I was denied service, told inspections cannot begin, and informed that no timeline for inspection is available. I am requesting NHTSA intervention to ensure gm and its authorized dealerships comply with the recall remedy procedures immediately, including the inspection phase outlined in gm’s public filings. This refusal to inspect my vehicle under an active recall, while knowingly acknowledging the risk of propulsion loss, presents an unacceptable safety hazard to my family and other drivers. Please escalate this issue and require gm to take immediate corrective action.
I was driving my vehicle on the highway at approx 55 mph. Without warning my vehicle’s engine failed and the vehicle went into neutral. I had to coast until the emergency shoulder was available as power steering was dwindling. As I pulled into the shoulder the wheel locked. The vehicle’s engine could not be restarted and the vehicle was towed to the Cadillac dealership. I feared for my life as cars were behind me at 55 mph or higher when my engine went out. I nearly didn’t make it into the shoulder before the vehicle stopped completely.
I was on the highway while cruising with a speed of 65 to 70 mph all of a sudden vehicle started to shake and lost control speed went down to 20mph on the highway check engine light came up foward collision, stability, traction control and engine died started again stall, had to tow the SUV to the dealership.
I was driving to work at 45 miles/hour and the car's engine cut out. My life was at risk because the car cut out without warning while I was driving. When the car stopped working, I called the dealership, and they came to take the car away. The car didn't give any warning or display any warning messages beforehand. The car has been at the dealership for a month and they still haven't repaired it.
On multiple occasions I have felt rattling/shaking/rumbling within the vehicle engine area. It began within the first 3 months of having the vehicle in my possession (we purchased the vehicle in January 2024). I also had an occasion sometime around March or April of 2024 where I was accelerating after a red light and the vehicle was lagging. I pressed on the gas harder but it wouldn't get up to speed like it normally does--rpms were going up, up, up, but the speed of the car did not match. There was another red light right so I braked to stop and upon that light turning green everything was back to normal. I reported this to my service provider when I went in for my first oil change, the dealer was unable to duplicate the issues and I was told the car was inspected and appeared to be ok. I have since experienced the same rattling/shaking/rumbling on several occasions.
Incident: I was driving on the highway when I heard a strange "whistling noise. " thinking the noise originated from an old van in front of me, I passed it. The noise grew louder; the vehicle slowed very suddenly and, I pulled to the side of the road. The "low oil pressure" light came on just as the engine entirely blew. There were no other warning lamps, messages or other symptoms. On-star did not send roadside assistance for six hours and the battery died from extended use of the emergency lights. Dangers: experiencing catastrophic engine failure while driving on a highway presents obvious dangers as does sitting roadside for six hours (with a dead battery and no emergency flashers). Inspection: the g. M. Dealer (manufacturer representative) inspected the engine and confirmed that it was a catastrophic engine failure, requiring a new engine. The issue was also reported directly to g. M. The engine core, if need of further inspection, is likely either at the dealer, g. M. , or a gm remanufacturing facility.