Engine Cooling System problems of the 2023 Cadillac Escalade

The contact owns a 2023 Cadillac Escalade. The contact stated while driving 75 mph, while depressing the accelerator pedal, the vehicle failed to respond as intended and the contact heard a chugging sound coming from the engine. The dealer was contacted. The contact pulled over to the right side of the road awaiting towing assistance. The vehicle was towed to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the failure had occurred before receiving notification of NHTSA campaign number: 25v274000 (engine and engine cooling). The manufacturer was notified on the failure. The approximate failure mileage was 16,575.

The contact owns a 2023 Cadillac Escalade. The contact stated while driving 50 mph, while depressing the accelerator pedal, the rear end seized which cause the vehicle to skid. The dealer was contacted. The vehicle was taken to a dealer where it was diagnosed; however, the result was unknown. The vehicle was repaired, and the rearview camera and bolts were replaced. The contact related the failure to NHTSA campaign number: 25v274000 (engine and engine cooling); however, the dealer confirmed that the failure was not related to the recall. The manufacturer was not notified on the failure. The approximate failure mileage was 37,000.

The contact owns a 2023 Cadillac Escalade esv. The contact received notification of NHTSA campaign number: 25v274000 (engine and engine cooling); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. No warning light was illuminated. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure recurred, and the contact parked the vehicle due to safety concerns. The failure mileage was approximately 40,000. VIN tool confirms parts not available.

The contact owns a 2023 Cadillac Escalade. The contact received notification of NHTSA campaign number: 25v274000 (engine and engine cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2023 Cadillac Escalade. The contact received notification of NHTSA campaign number: 25v274000 (engine and engine cooling). However, the part to do the recall repair was not yet available. The contact stated that the message check oil was displayed. The contact's husband checked the vehicle and noticed it was consuming and excessive amount of oil. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.