Assist Problems of Cadillac Escalade

- what component or system failed or malfunctioned, and is it available for inspection upon request? the rearview backup camera system seems to be misaligned or improperly calibrated or connecting to the wrong camera when put into reverse. When the vehicle is placed in reverse, the camera image points downward and primarily shows the rear bumper rather than the area behind the vehicle. This significantly limits the rear field of view that the camera is intended to provide. -how was your safety or the safety of others put at risk? because the backup camera view points downward and does not clearly show the area behind the vehicle, it does not show me pedestrians, small children, vehicles or objects directly behind the vehicle when reversing. This creates a risk of backing into a person, vehicle, or object because the driver cannot rely on the camera display to safely check the rear area. - has the problem been reproduced or confirmed by a dealer or independent service center? the dealership did confirm that this is an issue and advised me that they could not figure out what the problem is and sent me on my way without resolution. -has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? the component has been inspected by the dealership. They confirmed it has an issue by comparing the view with another Escalade. -were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? no warning lamps, messages, or alerts appeared prior to or during the issue. The backup camera display functions normally but consistently shows an incorrect downward viewing angle that primarily displays the rear bumper instead of the area behind the vehicle.

See all problems of the 2021 Cadillac Escalade 🔎.

I dropped my vehicle off for transmission service maintenance with no engine issues and no check engine light. The Cadillac dealer called me the next day and said the check engine light was on and the engine was bad and needed $12,000 repair due to faulty bad designed lifter's and camshaft also stated this is a well know defect in the engine and they have replaced many 6. 2 engines. Vehicle has 59,345 miles and has a 72,000 mile powertrain warranty. I contacted gm and was told no they would not help with the cost. I drove the vehicle home and it would stall out at stop lights the stabilitrack and abs lights came on and it would not go over 35mph. Vehicle is dangerous to drive.

See all problems of the 2015 Cadillac Escalade 🔎.

The vehicle acts like it wants to cut off, and when the lane driving assistance option is activated, it will jump lanes and almost cause an accident.

See all problems of the 2022 Cadillac Escalade 🔎.

Please explain your complaint in detail: every Cadillac dealership in the area is refusing to service my vehicle for a serious safety recall •gm #: n222384930? trailer brake control switch. When I call the dealerships to set up an appointment, they tell me there is a note on my account to not service your vehicle. The vehicle is brand new and was purchased from brotherton Cadillac. All of the Cadillac dealerships are working together to block any service of my vehicle.

See all problems of the 2023 Cadillac Escalade 🔎.

At low speed electric power steering failed. Cannot steer vehicle. Will have vehicle towed to a service center.

See all problems of the 2016 Cadillac Escalade 🔎.

I recently purchased a 2021 Cadillac Escalade with supercruise driver assistance system. There have been at least 5 instances where I attempted to turn off the supercruise function and the system does not allow me to regain control of the vehicle. For example, I will turn off the supercruise fuction by hitting the supercruise function on the steering wheel and it will begin to flash red on the steering wheel. I will move the steering wheel slightly to let the system know I am taking control of the vehicle but the vehicle does not recognize my input. The car will start to slow down, turn on the flashers, and announce over the speakers to "take control of the vehicle. " the main issue is that the car will fight me and not allow me to accelerate to keep up with traffic. There are sometimes when supercruise turns off without incident, but my issue stems from when supercruise mistakenly thinks that I am not in control of the vehicle and slows down. Again, I have put my hands back on, I put input into the steering wheel to let it know I'm in control and even tap the brakes. I have contacted Cadillac customer service and have opened a case on June 28, 2021. The case number is 9-680-7138449.