Transfer Case problems of the 2004 Cadillac SRX

14 problems related to transfer case have been reported for the 2004 Cadillac SRX. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2004 Cadillac SRX based on all problems reported for the 2004 SRX.

1 Transfer Case problem

Failure Date: 02/15/2020

Vehicle has been making a loud clicking sound when I'm stopped and take off took to my local mechanic and was diagnosed as the transfer case slipping! I have to small children I drive daily and have read this is a ongoing issue with these vehicles.

2 Transfer Case problem

Failure Date: 03/04/2019

I made a free right hand turn into traffic from a stationary position but when I attempted to accelerate there was a loud thunking/ratcheting sound from under my car and it wouldn't move. I was almost rear ended by an angry driver and I was furiously honked at by multiple people. Mechanic informed me that the noise is from a failing transfer case which seems to be a common issue for this particular vehicle based on web research.

3 Transfer Case problem

Failure Date: 02/24/2018

About a week after I bought my 2004 Cadillac Srx, it started jerking and making a loud clicking or popping sound, later found out that a few sprockets inside the transfer case had broke off and the chain? was slipping. This was the rear, the carlots mechanic fixed it, then the battery and alternator had to be replaced and the throttle body intake had to be opened and cleaned because it wasnt opening like it is designed to do, and so the exhaust was getting trapped in the exhaust manifold. One summer day in traffic it cut off all power, we ended up getting it started again to get out of the road, and it got us back home, that was a year ago and it hasnt ran since. Also if you had traction control turned on, the abs would apply themselves which sometimes felt unsafe. Always got an error message on the screen saying to service the stablitrax system or to repair the traction control and the tire things that tell you how much air is in each tire, we had 1 that didnt register at all. The sunroof shade was shut when I bought it and in traffic it sprung open fast and loud and it was a scary site when you have children in the backseat and your in heavy traffic. This vehicle needs several recalls issued and fixed, so many have reported the same issues over and over, some life threatening and no one has done anything to help these people, if like me low income they dont want to go thru buying another car they want their Cadillac Srx fixed so they can actually get use of what they paid for. The car lot told me to use unleaded gasoline but the book says to use premium, can gm clear this up please!!.

4 Transfer Case problem

Failure Date: 10/01/2017

Tl - the contact owns a 2004 Cadillac Srx. The contact stated while driving various speeds she pressed the accelerator pedal she heard a loud abnormal noise and the vehicle shook and not warning indicators illuminated. The vehicle was taken to an independent mechanic who diagnosed the vehicle and stated that the transfer case had fractured, but the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 170,000. Jc.

5 Transfer Case problem

Failure Date: 02/01/2017

The contact owns a 2004 Cadillac Srx. While driving approximately 60 mph, the transfer case shifted into neutral without warning. The vehicle was taken to the dealer where it was diagnosed that the transfer case failed and needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number:14v374000 (power train). The manufacturer was made aware of the failure. The approximate failure mileage was 70,000.

6 Transfer Case problem

Failure Date: 05/20/2016

The contact owns a 2004 Cadillac Srx. While accelerating from a completed stop, there was an abnormal grinding noise coming from the vehicle. The contact stated that the failure occurred intermittently without warning. The vehicle was taken to the dealer where it was diagnosed that the transfer case failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 145,000.

7 Transfer Case problem

Failure Date: 05/01/2016

The contact owns a 2004 Cadillac Srx. While driving 30 mph, the contact heard a loud knocking noise coming from the middle or rear of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the transfer case needed to be replaced. The vehicle was not repaired. In addition, the contact stated that the front driver side door failed to lock. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 140,000.

8 Transfer Case problem

Failure Date: 10/14/2011

The contact owns a 2004 Cadillac Srx. The contact stated that the vehicle failed to respond to acceleration attempts and made a series of popping noises. The vehicle was taken to the dealer where it was found that the transfer case needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted about the failure. The failure mileage was 81,000.

9 Transfer Case problem

Failure Date: 07/01/2011

Attempting to leave gas station, car began to decelerate and the engine rev'd high. This was an issue with the throttle that cost over $600. 00 to repair. Now, I am hearing a clicking noise at sudden acceleration, took to Cadillac dealer for diagnostic and they told me it was "something" in the transfer case and that they could not replace parts, that I would have to replace the whole thing at a cost of $3000. 00! I definitely do not have the money to repair this item. This has really turned me off. I plan to purchase another vehicle and would love to buy american, but with this level of service and lack of care for the customer, I am going to look elsewhere. It seems there are several forums for this problem for the same year with the exact problem. Cadillac should provide better service for parts that they know are defective.

10 Transfer Case problem

Failure Date: 04/05/2011

Service stability system lights on display, car shudders as brakes ramdomly apply at any speed, pulling steering to left or right. Service abs on display, tractioncontrol off, and service car soon all on display. Car has had transfer case failure, all 4 hubs had bearing failure, brake booster failure, power seat module failure, and.

11 Transfer Case problem

Failure Date: 01/11/2011

While driving down the highway and exiting on an ingress on the exit ramp I initially noticed a ratcheting sound from the rear of my vehicle. (I thought I'd ran over something so I got out and checked). After about another day I heard the sound again, while at the same time noticing my car not moving forward given the applied power that I was providing. Crawled under my vehicle again when I arrived at home only to find nothing. After a few weeks, and while leaving from a dead stop under load, or while trying to accelerate into traffic the car was not pulling properly causing me to nearly become rear ended on several (four) occasions that week. The vehicle was taken to a mechanic who told me that it was the transfer case, and repaired for $2000. 00. The same thing is now happening once again starting in oct of 2014 and after doing my research on Cadillac forums, gm forums, Cadillac owners. Com, car id, cars. Com, just answer. Car, autofrenzy. Net, carcomplaints. Com, NHTSA (powertrain/drivetrain problems), as well as this forum safercar. Gov, I have found well over 647 complaints for failure of the transfer case in the state of georgia alone. There were nearly 73,000 first gen Srx sold with awd, and from all of the owners that I have gathered and from all that I have spoken with they have all had some problem. This is not a problem that is solely with the Srx, its also with the cts, as well as the sts. These $47,000 to $58,000. 00 plus dollar vehicles are a road hazard not only their drivers, but to all that share the road. The Srx cases need to be recalled and (permanently) repaired or replaced. I ask all owners that spent their hard earned monies on these flawed vehicles, once again from gm, to call, write, and e-mail or do them all forums, your government officials, the NHTSA and have all of your attorney's on standby.

12 Transfer Case problem

Failure Date: 11/18/2010

Transfer case chain started slipping; push gas and vehicle woulnt go; cost $1000 to repair; 2004 Cadillac Srx.

13 Transfer Case problem

Failure Date: 11/16/2009

1. I was getting on highway to go to dr. Appt stepped on gas peddle and heard loud plastic banging coming from rear of car. Pulled over thought maybe picked up something. Looked around & under car saw nothing. Got in, started to proceed again, bang bang bang again. Ok figured that if u step on gas peddle barely bang would stop. Got to the dr. Go to leave again bang. 2. It occurs every time u step on throttle more than a little bit. Brought to my mech that I have been dealing with for 22 years. Told me it was rear transfer case. Told me it sounds like someone wants to come out of it with a hammer. 3. Had to replace rear transfer case. Cost $2000. Mech. Told me I am going to get sick when u see it. I got down there with camera. Main shaft has metal to metal contact that wore down with metal shavings under caused wobble in shaft. Also every link in chain had little bit of play in it so it would jump sprocket and hit plastic plate. That's where plastic bang was coming from. I don't have part because mech had to send back for core but I do have plenty of pictures to show of how much play was in chain, metal shavings under shaft, marks on shaft hole nine yards.

14 Transfer Case problem

Failure Date: 12/14/2003

While test driving a new cadilac Srx equipped with automatic all wheel drive, v-8 engine and 20" tires (oversided the reg 18" standard tires and wheels) vehicle steering froze making left hand turn going approx 10-12 mph. . . . Right front tire and wheel . Failed. . . Causing skid into curb. . . . Preliminary inspection showed failure of all wheel drive or right wheel lugs/tire failure causing loss of tire/wheel.



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