general problems of the 2010 Cadillac SRX - part 1

The vehicle was purchased approximately one month before this incident and was represented as inspected. While driving on the highway at approximately 65 mph, the vehicle suddenly exploded near the exhaust area. The engine then began smoking and caught fire. The brakes did not work, and the doors locked, preventing the driver from pulling over normally. The driver had to jump out of the moving vehicle while it was on fire in order to save her life and the lives of her daughter. The exact cause is unknown at this time. The vehicle is available for inspection. This incident poses a serious safety risk.

I am not a mechanic so I don’t know what all I know is what I like I experienced and when I was driving down the road, my Cadillac shut off like it had no power to it no power steering no lights no dash lights no warning lights or nothing pulled over my car will not start back up I had to have it towed when I got home and looked inside the casing around. The battery had melted with a bunch of wires and tubing that was on top of the battery completely melted everything inside.

Was involved in a accident. , side panel airbags deployed. , shrapnel from airbags cuts and bruises on airs and shoulders. Also, driving car during summer with high temperatures cause electrical problems with dashboard system.

The cue screen will not work to raise up the screen to view there is no backup camera to view because of screen not popping up and or no sensors warnings working causing animals and, people or objects not to be seen when backing up. Also back lift gate will no close to latch down and lock, causing liftgate to open while operating the vehicle on open road.

The contact owns a 2010 Cadillac Srx. The contact stated that while, driving at various speeds there was an abnormal grinding noise detected. The stability track and abs warning lights were illuminated. The contact received notification of NHTSA campaign number: 21v473000 (suspension) however, the part to do the recall was unavailable. The vehicle was taken to the local dealer who stated the parts were not available and referred contact to manufacturer. The contact called another local dealer bill gatton Chevrolet 1000 w state st, bristol, TN 37620 (423) 482-0409 where informed the remedy parts were not available. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified however, no further assistance was provided. The failure mileage was 147,522. VIN tool confirms parts not available.

My car shut down while driving. Unable to brake or steer. Very scary incident.

Car shook bad and made it hard to make turns, I broke down on the side of the road and had to buy a new drive shaft.

My car was going 70 on the interstate and the reduced engine power signal came on and my car jerked and started powering down. It was a throttle body issue. Now my cars electrical system won't work, and electronic stability control won't work because of small magnets that had poor design. My car windows don't open. The electrical system shuts of while the car is driving and I can't see my steering panel at all.

Since the sunroof drain tube dislodged causing water to leak inside causing an electrical short. The computer doesn't sense the driver door. You can drive with the door open and no ajar warning. The window doesn't go up or down. The radio and interior lights do not go off once you exit the vehicle. It shuts off automatically after 10mins as oppose to shut off when you open the driver door. There's a class action lawsuit regarding this problem.

The contact owns a 2010 Cadillac Srx. The contact stated that the vehicle was recently taken to the dealer to be repaired under NHTSA campaign number: 21v473000 (suspension). The vehicle was repaired however, the failure occurred. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled with several unknown warning lights illuminated. The contact stated that after opening the driver’s side door an unknown module was reset, and the contact was able to drive for several miles before the vehicle stalled. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The approximate failure mileage was 105,000.

Water leaks into the headlights poor lighting . Almost have a accident.

My tail gate lift opens on it's own even when the switch inside the car in in the off position when the car is parked.

The first things to go were the headlights, rearview camera & the seatbelt wouldn't fully retract. Then all the dash warning lights flashed like a christmas tree; the radio, heat & ac settings changed on their own; & the navigation screen scrambled into pixels like a crashed computer screen! these issues went on sporadically for months. I was convinced the vehicle was possessed. It seemed things would act up when it rained, was damp or humid. After spending thousands, things got worse. My windows, sun roof & hatchback opened on their own & wouldn't close. I'd have to pull over, turn off the engine, wait a while & restart it like a reset, which was rarely successful the first time. I haven't opened my sunroof in over a year. I mentioned all of the above to the dealership mechanics during regular maintenance & repairs but they could never find the source of the problem, did what they could & said this model was notorious for having electrical issues. Then for weeks, I'd find my hatchback open every morning. I'd close it. Minutes later, it would open again & again & again. I stood there in disbelief. This became a neighborhood joke & was happening even more than I realized because my neighbors had been closing it whenever they saw it open. They thought the vehicle was possessed, as well. After the hatchback, they replaced the module. Shortly after that, I found a puddle on the driver's side floor. I didn't notice it right away because of the winter weather. I removed the floor mats to clean them & saw the puddle. Whatever they did must have rerouted the water & while sitting in the vehicle during a storm, I found one, which I filmed. The warning lights started again, but I don't want to spend thousands more on this vehicle. According to carvana, it's only worth ~$2000. I've read that the sunroof leak is prevalent in the 2010 Srx & other models. Is there anything you can do?.

The radio has power but no sound . Th door ajar chimes dont work and turn singnals dont click this is a internment problem that could last up to a few days doesnt matter where im driven than every thing starts workin till the next time it happens.

Faulty headlamp that I keep having to replace something on it because it keeps going out and ac will not get cold on level 1,2, or 3. It's giving faulty codes.

The sun roof drain tubes came away from the firewall on all 4 sides. Water leaked all over the gas pedal and the break. I have slid off the street trying to break causing damage to a yard. The electrical on the radio system and lights short out because of water getting into the dash. The back hatch has water leaking directly into the circuit board that controls it and not will not allow the hatch to open.

Tailgate will not stay up. If it would have hit my wife, it would been a disaster. Fortunately, she got out of the way in time. The car was stationary when my wife tried to open the tailgate. Tailgate will not stay up.

This vehicle is pretty good but what has frustrated me for a couple of years now is because my wife drives this vehicle and the ligths are almost non-existent the headlights are horrible for a while it appeared there was a lot of moisture and water in headlights and now we have to use brights in order to see anything. I was a price of 1600 for both lights to be fixed and I am a pastor and do not have that kind of money for lights. Please help me. I also within the last couple of years am now having issues in and out with radio and the screen not moving up or down at sporadic intervals. Sometimes it works and others it does not.

I drove the vehicle, parked, and I noticed the engine fan didnt turn off in a reasonable amount of time after parked (over 2 hours). I drove to the dealer only for them to refuse to run a simple diagnostic. Was driving and vehicle being accelerating even after I completely removed me feet; I also looked down witnessed the pedal modulating itself in and out, shortly followed by an abrupt braking incident. I was just able to restart and pull over to emergency stop. I hadnt gotten far from the dealer, so after two hours of waiting for a tow truck, I attempted to drive the truck back to the dealer only to have the same violent braking but this time also followed by a sporadic loss of power steering. I was able to creep the vehicle back to the dealer and control any losses of control, it felt like the vehicle was having a seizure. Please investigate my stall, unintended braking, power steering loss, and fan (I imagine this could be a fire issue as well). Thank you.

Front headlights are low beam and make it difficult to drive at night. You can only see a few feet in front of the car.

The rear power lift gate door on my 2010 Cadillac Srx (23,000 miles) recently started closing suddenly only seconds after opening. During the 2nd time this happened, I was struck on the back of the head and upper back. This is a very dangerous situation and could injure an adult, or worse - a child! Cadillac needs to fix this immediately. Please let me know what I should do. Thanks.

Front passenger headlight has moisture in headlight assembly. After reviewing several gm/Cadillac websites it appears this is a known issue with Srx owners and is only replaced under warranty. Light will short out over time and stop working according to other owner reports. Vehicle was recently purchased and current owner noticed the issue.

Headlight warning message that a headlight was out. Several new bulbs were tried but did not correct the problem. Also, water accumulation inside the headlight assembly. Suspect problem with false reading to message center. Research online indicates this safety problem is not an isolated issue for this vehicle. No attempt to remedy it by general motors. Dealer quoted extremely high prices for all associated parts to try to repair.

My dashboard went completely black and the gauge needles moved quickly back and forth. I was traveling on the highway at about 60 miles/hour. Dashboard was black for 30-60 seconds. Car continued to function.

Right passenger headlight keeps flooding with water, lights go out cant see while driving. Dealer wants $2,000. 00 to replace. This happens very frequently. Water leaks on floor and on the electrical of passenger side from sunroof drain, I've been told the drain is too short and disconnects. These are defaults in the car, we should not have to keep paying to have fixed.

My car has push to start and the keys should detect and start your vehicle when you get in the car. The idol kept saying no remote detected . The only way to start the car was to put the keypad in the middle console. I took it to christians brothers automotive where the diagnostic said I needed to replace the keyless entry module. A week later while I was driving it , the idol on the screen said no remote detected and the car completely shut off while I'm in motion. The only way to start it again was to hold the keypad against the middle console. I took it back to christian brothers where they printed out the technical bulletin that deems this issue to be a known issue since 2010 and that I will have to take it to a Cadillac dealership where I will have to pay again for a diagnostic and whatever issues they come up with. Ron carter Cadillac doesn't have appointments available for six weeks and because this has not been made a recall, they will not warranty what they know is a known issue with the car. If I continue to pay to repair this module and it shuts off on me in the middle of traffic or at high speeds, I could be seriously injured or killed. I don't understand the purpose of providing a technical bulletin that you don't intend to make a recall when you know it's an issue.

The contact owns a 2010 Cadillac Srx. The contact stated that water leaked into the vehicle from the moon roof. It was later discovered that the tubes/drain hose failed and caused an electrical short. In addition, the liftgate failed to function. The vehicle was taken to a dealer and independent mechanic for further inspection and diagnosis. The contact was not notified of the manufacturer's service campaign (14225) from January 4, 2015 regarding the sun roof drain hose leak. The manufacturer was notified of the failure and the contact was to check with the manufacturer to determine if they may be able to provide a solution. The failure mileage was not available.

Headlamp condensation causing lamp to go out sometimes will come back on. Should not be happening. Never had another vehicle have this issue. Should be a recall to fix this expensive condensation and lamp. Police enjoy stopping vehicles with no light! this has beenoccuring over last 6 months more off than on. Rain really makes worse. Condensation never completely goes away and inside indicstor light stayson all the time 24/7. #2 another issue is sun roof will not shut. Window will close but cover stops half way and will not advance any further. Had taken to baker Cadillac in charleston, SC for service March 1 2016. Worked on it for 2 days and told not fixable. Why is it not fixable? recalls should be issued on these problems Srx owners are having on these luxaury vehicles.

The contact owns a 2010 Cadillac Srx. While driving 55 mph, the vehicle vibrated severely and jerked before suddenly accelerating independently. The contact mentioned that the brakes did not respond when the brake pedal was depressed and the hand brake failed to operate when engaged. In addition, the instrument panel warning lights flickered. The contact mentioned that the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.

After a rain storm, my headlights condensed up, then the right lamp went out, after replacing the hei lamp, the left lamp went out. These lamps are vary costly, plus the labor, because gm has a poor seal around the headlamp. The vehicle was parked at the time of the rain.

The headlights get moisture in them causing headlights to barely work. I can't see anything at night. It is so dangerous! California and florida have had successful lawsuits over the issue and Cadillac's owners are getting reimbursed. Why can't we get reimbursed in minnesota?.

My power hatch back opens on its own all the time.

The headlamp on the driver's side filled with condensation and water. The low beam went out. It came back on after a frost. It went out again while I was driving. The next day the high beam and other lights were out. Today, the high beam is working. Because of the faulty headlamp, I received a ticket. Some 2010 Cadillac Srx vehicles have a recall for this problem, others don't. Minedoesn't because it is from another factory.

The rear lift gate electronic control module is a manufactures defect. The sunroof drain apparently is a manufacturers defect and does not function properly. It does not drain and as a result allows water to short out and destroy the electronic control module. The first time this occurred was while the vehicle was under warranty. There was a recall on the drain that should have fixed the problem but it did not. The rear lift gate became inoperable again this time becoming completely inoperable. The Cadillac dealer david taylor blamed the sunroof drain once again would not warranty their past work nor their future attempts to solve the problem saying only that at any time the drain could become clogged again causing the control module to short out and if it was past one year or twelve thousand miles that I would just have to pay another grand to have it fixed again. So basically a recall item a manufacturers defect that is aresponsibility of Cadillac is now a reoccurring problem that is solely the responsibility of the customer to spend a thousand dollars every couple of years for a non weather able item. This is not a motor or transmission or a set of tires this is a design defect that is the responsibility of the manufacturer and therefore the dealer. The rear lift gate is dangerous when operable due to opening and closing improperly erratically and unexpectantly possibly getting an adult child or animals limbs or extremities caught in the lift gate. Also when the lift gate becomes copletely inoperable one might have a limb or extremity caught and not have any means of opening the lift gate manually for when it stops working there is no way to release it. Cadillac is obviously aware of the defective design and manufacture of this unit and are risking consumers safety but just refuse to do anything to resolve the problem. 780000 gm lift gates recalled why not Cadillac.

There was a recall on the low beam headlight plug assembly on the 2010 Srx. The faulty plug would cause the lowbeam headlights to not function. The plug would allow for the high beams to work properly but the plug would not allow the halogen lowbeam said to work. David taylor supposedly fixed this problem however a few years later the lowbeam headlights became completely inoperable causing the driver to have zero visibility while using the headlights. The highbeams would work perfectly. I argued with the dealer that it had something to do with the plug however they insisted that the problem was that the light assembly because of faulty manufacturing allowed water to enter the low beam lens and in turn cloud the lens. I insisted otherwise because there was visible condensation in the headlight assembly but none in the low beams. Unfortunately this situation had me over a barrel because the driver had already been risking their life and other drivers lives on the road while being forced to drive with only high beams or without any illumination of the road way at all. I had no choice but to spend 1500 dollars on headlights. Now regardless of the reason whether it was a faulty manufactured plug or a faulty sealed manufactured headlamp assembly the problems it poses are the same. Cadillac has a poorly manufactured headlight assembly and plug assembly that are endangering people's lives. When these low beams become inoperable the driver has zero visibility and are forced to choose between driving with their highbeams on and blinding other drivers or driving without any headlights which could cause death or bodily harm to the driver or any property or persons that the driver cannot see. Cadillac knows they have a problem but are willing to risk people's lives in order to save a few dollars. They have a faulty product that the NHTSA should resolve before there is loss of life.