general problems of the 2011 Cadillac SRX

There were recalls on this vehicle. I just purchased and trying to get assistance.

Transmission cable and roll away not right gear.

The brake light, the abs light and the stability control light came in my vehicle and gm says that the ebcm needs to be replaced this should be a recall because a lot of cars are having this issue and they don’t have the parts available, is been more than a year I’m driving like that.

Onstar(r) vcim draining my battery, it’s not my battery or alternator and already replaced connections too. I have a recall sample that was sent out 04/15/2013 bulletin no 11-08-44-003a.

The sunroof drain tubes become plugged and if you can actually find someone to fix the error, its horribly expensive. Water enters the vehicle, causing mold on the back seat floors. This issue has also shorted out my trunk release consistent with other individuals reports and when manually released, via the inside hidden panel, it sparks, which is dangerous and shouldnt happen. After a heavy rain, entering the vehicle sounds like a waterfall all around you from inside. I have to constantly keep moisture absorbers inside of my vehicle in a futile attempt to solve the issue.

Immediately upon picking my 2011 Cadillac Srx up from don thornton Cadillac for recall on the rear toe link, I had more problems with my car than when I dropped it off. I immediately called and let them know my car would not accelerate,I still had something wrong with my battery, I had warning lights on my display that were safety issues,such as service airbag,seatbelt,service stabilitrak,service rear axle,service traction control,service park assist,service suspension,"battery saver mode",service brakesthey told me it would cost me $50 to have it towed,whatever the cost for them to diagnose,the cost to fix whatever was wrong. The general manager told me that the problems with my car when I brought it in:(issues related to the rear toe link recall)ie:service stabilitrak,service traction control, service rear axle,swaying in the back. Something was wrong with my battery and powersteering. I took it to another gm certified dealer, and"the ground was burnt and melted the rear fuse box,the ground to the fuse box was fried. " the "pre-invoice" I received when picking my car up from don thornton Cadillac said "performed wire repair to ground wire". I paid $1,178. 24 for faulty repairs. After finding out that the work they performed, was not fixed at all, the right rear wheel hub was loose, the melted wires going from the back up to the front wires, I am now without a car. Completely. Don thornton Cadillac is not taking responsibility what so ever for the problems, safety issues, that I had when I picked up my car,and certainly did not have when I dropped it off. Please help!I do not know what to do. I am now without a car. It was by the grace of god,that I actually wasn't able to drive my car. I could have had my 3 grandchildren,or my 2 elderly aunts(81&76)that I am responsible to take them to their doctors appointments,or son in the car if something tragic could have happened by the right rear wheel hub coming off while driving and they were in the car!.

The contact owns a 2011 Cadillac Srx. The contact stated that rear axle, suspension, park assist, and stability tract control warning indictor lights were illuminated. The contact stated that while driving, the vehicle fishtailed. The contact called the local dealer. A multi point inspection was provided by the dealer, who informed contact the power steering and transmission lines were leaking. The fuse was missing and the malfunction light illuminated and the vehicle failed to accelerate. The vehicle was repaired . The contact stated that upon driving, the vehicle failed to accelerate. The check engine, abs, traction control and malfunction indicator lights were illuminated. The manufacturer was contacted, who referred to the local dealer, but no additional assistance was provided. The failure mileage was 204,875. The contact stated the failure was related to NHTSA campaign number 21v473000 (suspension).

Car has stalled out 5 times since Nov 12,2021 to Nov 22, 2021 and now the car has broken down in the middle of the road and will not start back up. We were at a red light when it just turned off and does not work now. It was smoking and smelled horrible like burning plastic. I had to remove my kids from the car because they could not breath anymore.

2011cadillac Srx owner. Car has know water issue that collected inside car at the time of rain ruining the tailgate module. Since that time I have had all of the warning lights as indicated in the recall of August 2021. Stabilitrak service, slippery roads, shut off engine now etc. I have been waiting for the recall part to be produced since August and have been without a vehicle. I contacted arrowhead Cadillac a few weeks ago and learned part not in production. It is going on 60 days of me having a vehicle that I can not sell or trade or use. I contacted the main Cadillac customer service and was informed that I could rent a car on my own and submit request for payment months from now- or I could take the car in to have the "bolt tightened" (recall bolt that I have symptoms listed in recall to not drive) . I informed that both of these solutions are a no go for me- especially the one suggesting I have the bolt tightened- at the risk of me and my family's lives. The csr recommended that I have the Srx towed to local dealership. I said I would and it can sit there- not having it towed back and forth. I contacted the arrowhead dealership in arizona and agreed to have the car towed for evaluation, and would be stored at the location. With no time frame of when I will have a working vehicle. I later decided to look at cars on the lot since I was planning on purchasing a car next year. I contacted arrowhead sales and explained- they said would consider giving me a trade in of $ 3-4,000 and no vehicle deal although. The car can be should at $8,000 and from the law that I can determine if the dealership is unable to provide a repair in a timely manner that they would need to provide replacement at full value. I am a person that owns a car that is inoperable in a timely manner. I feel that Cadillac suggesting I have the bad part tightened- and then not compensating me for the re cost or cost of the vehicle is a complaint worth reporting.

I received a recall notice for a safety issue with my Cadillac Srx 2011. Recall #n212340980 regarding the real toe link. My vehicle is already showing signs of this issue and has been for over 2 years. Cadillac is not prepared to handle this issue. I called to make an appointment and was told they do not have the parts yet to fix the issue. Not to drive my car for safety reasons. I do not have access to another car, they cannot offer a loaner vehicle or a rental, so they so. I have doctors appointments, I need to use my vehicle. I am awaiting a reply from the dealership as to when the parts will be available, in the meantime I have to pray my car does not fall apart.

The contact owns a 2011 Cadillac Srx. The contact received notification of NHTSA campaign number: 21v473000 (suspension) however, the part to do the recall repair was not available. The contact stated that during an oil change, the independent mechanic informed her that there was a malfunction indicator lamp (mil) warning light illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.

Major driving impact diagnostic report 2 issues found fuel pump control p025a fuel pump control module qeuested mil ilumination p069e.

The headlamps are dim due to condensation in the headlight housings. There should be a recall issued.

I have complained to Cadillac about my headlights having condensation which leads to them intermittently turning off. It's illegal to drive without headlights at night in wa state and it's dangerous. On 2/28/20, Cadillac sent me a letter acknowledging that's the 2010, 2011, 2012, 2013, 2014, and 2015 Srx may experience issues that could cause moisture to accumulate in their headlamps capsule and cause halogen headlights to become dimmer over time. They state in the letter that they will only reimburse up to $1,600 for the repair. The repair is $2,600. Then they said the claim form has to be submitted by may 28, 2020. None of the dealerships have the headlights because they are on back orders. They told me they may not get the headlights by that time. In other states lawsuits have been filed where Cadillac did not win. In those lawsuits it was noted that Cadillac was aware of this defect and ignored it. I'm asking that you please order Cadillac to issue a recall. It's the right thing to do and it's a safety concern.

I was parked in my driveway and opened the door and found about 3 inches of water on both the drivers and passenger side. I felt the side panels, under dash, top of dash, headliner, windows and all were dry. The seats and the middle column compartment felt damp. I looked online and found there were complaints of the drain tubes leaking. As the week went on I noticed the car was starting to get mold. It got so bad I couldn't drive the car because it was making me ill with breathing issues. I took it to the dealership and told him it was leaking and that I researched a bit and found that they had issues with the tubes and he said they would need to keep it overnight and would check it and let me know. He calls the next day and says it looks like its coming from the roof they would need to take off the headliner and perform a leak check to verify if that was the cause. He gave me another estimate that was to include the verifying and leak test and replacing the seatbelts and front rug for $6000 and suggests I start an insurance claim. I tell him to not take the headliner off and I would check into the insurance . When I pick it up he hands me an estimate that ends up almost $8000. 00! they had my car overnight and did nothing and charged me $300 for labor! I try to turn it in to insurance and they reject it because he tells them he didn't actually verify the leak even though he charged me. So I am stuck with! thats a big safety issue! my car is actually killing me sitting in it. I could never replace the vehicle at the price I originally paid nor can I sell it or hope to get any value from it to get another car. It has only 71,000 miles on it. A $45000 car that is basically worthless now!.

There is water all over the floor of my 2011 Cadillac Srx luxury edition and its from the sunroof. The water got into my electrical and now my trunk won't open and the floors won't dry. The vehicle was parked.

Moisture in headlight burns out the light. Dangerous cause can't see at night.

On 8-13-18 we had heavy rain and next day the lift gate would not operate. Car under extended warranty, but dealer said not covered because drain tube to panoramic roof is the problem, and they crack causing leak. Only front drains were recalled, not rear, and the leaking tubes allowed water into lift gate module and shorted it out. Called insurance company for covergage under comprehensive, and after inspection the adjuster said its a warranty claim. Without lift gate module the rear lift gate cannot be opened either electronically or manually. Must be repaired for safety, but cost is $2000. Dealer says they see 12 cars a month with this problem, and adjuster says it is so frequent that they see at least 3 a month just for their company (geico).

Mosture/condensation in passenger headlamp assembly, caused reduced illumination and failure of the lamp and supporting electrical assembly.

My sunroof has had leaky drains on both sides and caused over $3,000 in repairs. I believe the 2012 was recalled but not the 2011. It stopped my car from driving appropriately, the trunk would no longer open, and the car alarm to alert for robbery of the vehicle while driving. This caused me to have to replace my pumps on the driver side of the car and the computer / electrical system. This repair cost close to $2,000. Then about 14 months later; the passenger side sunroof leak occurred and caused flooding on the passenger side of my car. This led to mold and a clean of the car to allow me to breath in my car. This repair cost over $1,000.

The contact owns a 2011 Cadillac Srx. While raining, the well in the rear of the vehicle filled with water, which flooded the rear electrical system in the rear of the vehicle. The failure resulted in the liftgate not functioning. The vehicle was taken to an independent mechanic who diagnosed that the electronic modules in the rear of the vehicle failed and needed to be repaired. The manufacturer informed the contact that the vehicle was previously serviced per a manufacturer's communication (g-208314) and further assistance would not be provided. The failure mileage was approximately 70,000.

Low beam headlights are very dim and dangerous to drive at night. Sunroof leaks water, third brake light out and back up camera stop working.

This is the 2nd time for this repair. . . The back hatch won't lift, the sunroof won't open, the backup camera is foggy, and the door locks won't engage when the vehicle is put in gear. Once again, the "motor" that runs all of these things has gotten water in it and has burnt up. First time repair. . . . $2300. This time, I don't have the final total yet, but I think they saw me coming. Considering that my car is always parked under cover, my opinion is that this is a flaw with the way the car is made. If you pay this much money for a nice vehicle, you expect it to deliver on all fronts--not leak and fry when it rains. Again, same repair within 2 years.

On several occasions, the hatchback liftgate opened by itself. Then it would not open at all which doesn't allow any access to the rear cargo area where flat tire repair gear is located. I then determined that the expensive electrical liftgate mechanism became submerged in water from sunroof drain tubes that fail to drain rain to the ground. A further look revealed that the front seat and rear seat floor mats were saturated where electrical cables are routed. Can you provide me with a copy of NHTSA reference # 10078604 or TSB reference # pic-5260-a or any other information why general motors hasn't recalled Cadillacs with this unsafe condition.

The passenger side headlight has moisture in it and does not work. This appears to be a common problem with some owners reportedly losing both head lamps do to this problem. Extremely dangerous. One person on the Cadillac forum reported that there were 30,000 post regarding this problem. Going back several years. This appears to be an ongoing design problem that gm refuses to acknowledge. The cost to fix is about $1500 per lamp.

Cadillac has refused to do the factory recalls do to the fact that the cars has a rebuilt title. How can this limit them to not fixing factory recalled parts that where not damaged.

Lift gate failed to open. According to warranty company water leaked from the sunroof from the drains onto the liftgate motor and shorted it out. It was not covered by the warranty because it was considered water damaged.

Both front (l & r) windows operate very slowly when going up. So slowly, in fact, often "manual assistance" (the use of the driver's hand grasping the window-helping it up-as it s-l-o-w-l-y rises) is required. Naturally, the 4 year bumper to bumper warrantee just expired 2 months ago. This is a disgrace! a 4 year old Cadillac(28k miles) with "$2. 00" (cheap!!) window motors. And gm wonders why mercedes, Lexus and BMW trump them every year. No mystery!.

7/24/15 had sunroof serviced for recall. Interior wet moldy,even hat in seat web. 7/26/15 could not open rear lift gate. . Dealer could repair for half rhe $1,200 cost,since the mileage was over 4 year warranty but had less than 48,000 mi. Could hear water after any rain. Dealer admitted problem with sunroof was cause,but not covered. Other fuses also located in rear block,fuel pump,wiper,rear windows. . Cannot open lift gate even manually. So no access to spare,etc. Called Cadillac customer care many times ,but they will not admit an obvious safety and design defect. Nor has ther been any advice not to operate or park during rain,or how to prevent further damage.

Tl- the contact owns a 2011 caddilac sr-x. The contact stated that the service rear axle warning indicator illuminated. The vehicle was taken to the dealer where it was determined that there was a defect with the rear axle. The vehicle was repaired however the problem recurred. The failure occurred on 10 separate occasions. The manufacturer was notified of the failure. The vehicle failure mileage was 50,000. Kh.

From a complete stop, attempting to pull out into traffic, vehicle exhibits lag or hesitation when accelerating, even with accelerator pushed to the floor. This situation has the potential to become a safety issue in the event a driver is unable to accelerate adequately with oncoming traffic. Vehicle has the 3. 0l vvt dohc v6 sidi engine with a 6-speed automatic transmission, all wheel drive (awd). Thank you.

The headlights - low beam - are the worst. I've been driving for over 40 years. When I complained to the dealership (crestview Cadillac - west covina, CA) that they were so bad I believed it is dangerous to drive at night, they said they didn't get any complaints from other drivers! I have to use my high beams all the time to be safe. I have had passengers tell me I don't have my headlamps on!! it's a very real problem. I have found several complaint pages on line. I believe they should do a recall on these cars and fix the problem. If I go to after market, I'm afraid ill nullify my warranty. Please help!.