Headlights problems of the 2011 Cadillac SRX - part 2

Headlight assembly on driver side is faulty, replacements from gm are not guaranteed. After replacing numerous bulbs at owner expense, bulb will dim, or burn out leaving driver in a dangerous situation at night.

The headlight on this car will not work properly. Have had bulbs replaced twice. Dealership state seals are bad and need replaced. Charging over 2000. 00 for this. There is water inside both headlights. The bright lights will work, but not the regular lights. What recourse do we have?.

Tl the contact owns a 2011 Cadillac Srx. The contact stated that the headlights were extremely dim, which made it difficult for the contact to see the road at night. The vehicle was taken to sheehan Cadillac (5101 n federal hwy, pompano beach, FL 33064) where it was diagnosed that the headlight assembly needed to be replaced and the vehicle was no longer included under warranty. The manufacturer was contacted. The vehicle was not repaired. The failure mileage was 67,058.

The headlights are very dim causing dangerous driving conditions.

Headlights very dim, not safe at night, scared to drive.

Both headlights have moisture and right headlight failed while driving. Gm is well aware of this defect. The light failing while driving is a safety issue. Gm will replace light for 1400. 00 dollars, but the replacement has the same defect. They need to be recalled and fixed.

The low beam headlights are to dim for night driving. I don't feel safe driving at night, it's difficult to see the road.

Moister completely filled both headlight assemblies and the left headlight doesn't aluminate now. This is a safty hazard.

Tl-the contact owns a 2014 Cadillac Srx. The contact stated that the vehicle headlights low beam failed. The low beam was not providing enough light coverage. The contact had a personal mechanic cleaned the headlights connectors. However, the repair did not correct the failure. The headlight low beam was not providing enough light coverage. The vehicle was taken to heritage Cadillac 7134 jonesboro road morrow GA 30260 770-872-0025 for inspection. The dealer inspected the headlights and advised that the headlight assembly needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 49,000. Li.

Low beam headlights, illuminate at dangerously low levels. It makes it very hard to drive at night making very dangerous driving conditions. To see at night, I often have to drive with my high beams on, which is very dangerous for oncoming traffic.

Both headlights are dim even after putting new headlight bulbs in. One headlight has also accumulated moisture from the weather which has caused a yellow tint which also dims the lighting. I have to use my high beams to see turns which is dangerous for me and other drivers. The fact that I put new bulbs in and still can't see when I'm driving is a huge problem and I fear an accident could happen because of this fault.

Headlight assembly has moisture problem causing headlights to fail. Driving at night with dim or failed headlights is extremely dangerous and will cause accidents and likely deaths. Cannot see roadway, oncoming cars or pedestrians dealership indicated that replacement parts have the same problem.

The headlight assembly seal is very weak and shorts out the entire headlight. Its $1500+ to replace and it appears that gm is just going to ignore this problem. My car that I am still paying for has to stay parked because I cant afford to fix this headlight.

The headlights are very dim, after replacing both bulbs. The headlights are accumulating moisture and now have went completely out. This is a problem well known with this vehicle.

Tl the contact owns a 2011 Cadillac Srx. The contact stated that the headlights were extremely dim and made it difficult to see the road. As a result, the contact was unable to see a cinder block when attempting to make a turn at approximately 5 mph. The contact crashed into the cinder block. The air bags did not deploy. The vehicle was not towed and a police report was not filed. The contact sustained injuries to the back and head, but medical attention was not needed. Faulkner Cadillac trevose (located at 4447 e street rd, trevose, PA 19053, 866-722-7910) stated that the passenger side corner panel and front bumper of the vehicle needed to be replaced. The vehicle was taken back to the dealer regarding the headlights. The dealer diagnosed that the headlights were too dim due to condensation build-up and the headlights needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and provided case number: 9/569386975. The approximate failure mileage was 64,000. The VIN was unknown.

The headlights quit working when I was driving during the evening rush hour. Lights worked when I turned the engine off through the lighting safety delay so I know the headlights are okay. There is so much moisture inside the headlight lens that I'm sure this is a moisture problem. This car is a piece of junk and gm should be ashamed for not providing owners relief especially when these cars cost so much. Can't believe there isn't a recall on this problem. This is just one of many issues with this car.

After a rainy day, I got into my 2011 Cadillac Srx to head home from work. I was driving down the road when both headlights went out. Ii was lucky that I did not wreck or someone didn't hit me!!! I had this diagnosed at a certified Cadillac dealership and the problem is faulty seals on the light assembly housing. It will cost 2959. 90 to get this problem fixed, however in reading on line, the replacements aren't any better than what I have on it right now.

Takata recall- my drivers side headlight went out. I went to have it fixed and the mechanic replaced the baullist. After approximately 10 days the light went out again. Upon returning to the mechanic and some investigation I found that this is an unresolved problem with this make and model of Cadillacs. The manufacturer is automatically wanting the consumer to replace the entire headlight assembly at a cost of approximately 1,300 dollars. Most people don't have that lying around! it becomes a safety issue because the expense is keeping owners from immediately replacing the defective part consequently causing people to drive without the proper lighting. Please investigate this. I am happy to provide any necessary documentation as well as speak to anyone regarding this. This is an unfair practice from Cadillac and will ultimately cost them business. It could even cost people their lives.

Am now constantly driving with the high beam lights on as I almost stuck a small child crossing the street while trick or treating. These headlights on low beam are a hazard!.

Tl-the contact owns a 2011 Cadillac Srx. The contact stated that while driving 50 mph, at night, the low beam headlamps failed to effectively illuminate the road. Upon engaging the high beam headlamps, the contact noticed a significant difference in regards to the quality of lighting without the high beam headlamps. In addition, the contact stated that the visibility of the driver was obstructed by the darkness on the road while the low beam headlights were engaged. A dealer was not made aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 64,000. Ad.

Headlights fill up with condensation and prevent driving at night or weather with decreased visibility because they don't work.

My headlights are full of condensation. The lights are now so dim that I can only drive at night using the brights. So incredibly dangerous. . Estimate to repair is $1500. 00.

My headlights have developed a film making it difficult to see at night.

Moisture buidup in both of my headlights and made it hard to see at night and I ran off road .

Tl the contact owns a 2011 Cadillac Srx. The contact stated that the low beam headlights were very dim and he could barely see the road when driving at night. The vehicle was not taken to the dealer or an independent mechanic for diagnostic testing. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 120,000.

Extreme condensation and water intrusion of driver's side headlight assembly resulted in headlamp failure. Minor condensation and water intrusion of passenger side headlight assembly, but functioning. No warning of headlight bulb failure on interior instrument panel. Discovered while vehicle was in motion on interstate highway after dark. Very poor road illumination with only one functioning headlight. Needed to avoid nighttime travel until repaired. After reading complaints on NHTSA website and other Cadillac forums, I purchased a oem headlight assembly at out of town Cadillac dealership for the drivers side assembly, and had it installed at local GMC dealership. Mileage at failure 89,650. Repaired at 89,802. Purchased as a used vehicle at local auto dealership in March 2018 with 80,512 miles.

The headlights are so soon they are unsafe, it's like driving without lights. I took the car to the dealer and was told they don't know what the problem is. I escalated the issue to Cadillac customer service and have been getting no answer about what to do for over two weeks. It's scary and unsafe to drive at night so I don't.

My passenger side headlight always goes out when it rains due to the moisture getting trapped inside.

Low beam headlights are very dim, to the point of hardly being able to see the road. I've replaced the bulbs with no help.

In August 2018, I purchased this 2011 Cadillac Srx. After diving the vehicle at night I noticed how dim the low beam headlights are. It is extremely difficult to see on unlit roads and very dangerous as other drivers have a difficult time seeing me as well. I resorted to using my hi-beams. After these incidents I inspected the headlights and found that both lights have accumulated condensation in the interior. I consulted the owners manual which honestly didn't help much. I have since research this problem on line to find this has been an on going problem since 2010. As a maker of luxury vehicles Cadillac should correct this dangerous problem.

I have moisture in my headlight. The ballast and ignitor have friend from the moisture. Apparently this is a common fault and gm refuses to do anything. A class action suit needs to be refilled against them for their shoddy workmanship of their headlights.

Headlights are full of moisture and are very dim.

Having issues with the headlight getting condensarion inside, it usally take a few days for this ro dry out.

My 2011 Cadillac Srx with defective headlights on dim setting. The visibility is very very poor and unsafe to the point of where I can't drive at nite. I replaced the bulbs with the most expensive bulbs that I could buy and did not help at all. I feel that this is unsafe for my family and I to be driving at night. I can't drive at night with my high beams on at night blinding people or getting pulled over by police. The only option at the dealer is to replace the headlight assembly with the exact same headlights that I have now and having to pay for another defective headlight is ridiculous. The vehicle has projection headlight for low beams. Projection type is way out dated and why would Cadillac use that kind of headlight. I found out the the first nite I drove it I came within inches of hitting a person on a bicycle. If my son hadn't been with me I would have never seen the person. This is definitely a gm screw-up and they should make it right for the consumers and before someone gets hurt or killed which I almost experience with person on bicycle. I should not be limited to only driving my car in the daylight hrs. This is very stressful when you have school activities in the evening hours and trying to hurry to get home before it gets dark. It takes me almost 2 hrs to get to my mother's and now I can't even drive and spend time with her because of these defective headlights. I hope gm fixes this problem and I hope they understand the severity of this. God forbid if something were to happen to me or my family I hope that my family or I would make sure gm was held accountable for the defective headlights. It really disgust me bout Cadillac now. Cadillac was suppose to a luxury car but now I am limited on when I can drive it.

Headlights are so bad drive can not see unless high beams are on. Oncoming drivers can not see the auto at night. This is an accident waiting to happen. Was told by Cadillac it would be $200 or more to replace the low beam lights. Almost collided head on into another car on the taconic parkway could not see where the road was at night.