56 problems related to suspension have been reported for the 2011 Cadillac SRX. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2011 Cadillac SRX based on all problems reported for the 2011 SRX.
The contact owns a 2011 Cadillac Srx. The contact stated that while driving at various speeds, the vehicle would drift out of the intended lane with the stabilitrak warning light illuminated. The contact also stated that the brake pedal would depress to the floorboard with the abs warning light illuminated. The contact then received notification of NHTSA campaign number: 21v473000 (suspension) which she linked to the failure. The vehicle was taken to the dealer and remained at the dealer for a week. After retrieving the vehicle, the contact became aware that the vehicle was not repaired. The contact then called the dealer and was informed that her vehicle was never included in the recall. The contact disputed the dealers claim and was provided an estimate for the repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 130,000.
I have several recalls that were not done to my vehicle. I moved around alot and when I asked the dealer, they said no. I found out that I paid for some of my recalls including the latest one with my headlights/ headlamps. They have been an issue for many years with water, moisture, the dealership said wear and tear , not so, faulty from all the complaints world-wide. I had purchased my vehicle straight up from the dealership in 2011. I have been the only driver and owner of my vehicle. Can you please help me recover all the recalls for my vehicle so my car can get fixed. Thanks again in advanced.
Gm safety recall n212340980. Nine (9) warnings are specifically listed within the recall letter; I have been experiencing 6 of 9 warning messages during an active driving session of this vehicle. In August 2021, visited cole GMC / Cadillac service location for an assessment of parts needed to repair safety items. Refused service request despite previously scheduled appt. Time; dealer required $100 fee to perform safety analysis despite safety recall letter / case. (08/27/2021) contacted gm safety hotline to determine next steps. Spoke with gm rep who indicated a solution would be communicated with 24-48 business hours. No response prior to 09/02/2021 - attempted follow-up call @ 3pm, :28 hold, gm call center rep could not reach anyone in recall department.
The car is swaying back and forth at speeds above 50 mph on good roads. Had mechanic look at it and he said shocks were good and everything looked fine. After researching on internet I found that others had a problem with the rear toe link adjuster. So I looked at mine and found it loose but the nut has not backed off. I think it has rusted and is slipping in the threads. I can send a video showing how loose it is when I push it up and down. If you want to see what a part looks like "before the accident" please contact me tomorrow, April 12, before I get it replaced. We are afraid to drive it. You need to see it as is because this is exactly what you are investigating.
The contact owns a 2011 Cadillac Srx. The contact received notification of NHTSA campaign number: 21v473000 (suspension) however, the part to do the recall repair was not available. The contact stated that during an oil change, the independent mechanic informed her that there was a malfunction indicator lamp (mil) warning light illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.
The contact owns a 2011 Cadillac Srx. The contact stated while driving at 65 mph, the contact stated the vehicle started to shake and wobble causing the contact to be unable to control the vehicle. The contact was able pull over on the highway. The contact got out of the vehicle and noticed the rear tires were abnormally outwards. There was no warning light illuminated. The vehicle was towed to independent mechanic who diagnosed the failure as a rear toe link fracture and broken rear shocks on the vehicle. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 115,000.
The contact owns a 2011 Cadillac Srx. The contact stated that the “service rear axle" message was displayed on the instrument panel. The contact then received a notification for NHTSA campaign number: 21v473000 (suspension) however, the part for the recall repair was unavailable. Neither the dealer nor the manufacturer was notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 130,000.
A few months ago I started noticing a loud noise coming from the rear of my vehicle. Then my service traction control light, service stabilitrak light, service rear axle light, the stabilitrak malfunction indicator lamp all come on my display screen. I took my tires to have them rotated and the rear tires were unevenly worn I was told. The other thing that is happening is that my steering wheel does not stay going straight, it veers off to the right.
Tl- the contact's aunt owns a 2011 Cadillac Srx. The contact stated that while her aunt was driving at 25 mph, the vehicle independently accelerated without warning and hit a tree. The air bags did not deploy upon impact. The contact's aunt was taken to the hospital and treated for injuries to her left hand, head and chest. A police report was filed. The vehicle was towed by her insurance to an independent mechanic for an investigation. The manufacturer was notified of the failure and the contact was given a case number. Upon her own investigation, the contact linked her aunt's failure to NHTSA campaign number :14v571000 (suspension); however, the manufacturer informed her that the recall had been serviced at labadie Buick GMC(711 s euclid Ave, bay city, mi 48706) in 2014. The vehicle had yet to be repaired. The failure mileage was approximately 96,000. Jo.
The contact owns a 2011 Cadillac Srx. The contact stated that the service stabilitrak warning light was illuminated. The contact received notification of NHTSA campaign number: 21v473000 (suspension) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer had not been made aware of the issue. VIN tool confirms part not available. The failure mileage was approximately 110,000.
The service stabilitrak light comes on frequently, the transmission will feel like it is not engaging & @ times the car will have pre-ignition when attempting to turn off the engine.
There are 7 recalls on this vehicle and the mechanic verifies that none of the recalls have been performed.
The contact owns a 2011 Cadillac Srx. The contact stated while driving approximately 3 mph, there was a failure with the transmission and loss of power steering assist. The contact stated that the vehicle stalled and was towed to an independent mechanic and diagnosed. The contact also stated that the rear axle and suspension warning lights were illuminated. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA campaign number: 21v473000 (suspension). The approximate failure mileage was 76,000.
Front struts making bouncing noise. On instrument panel it states service rear axle. I took my car into elco Cadillac they told me I should replace struts every 60-70,000 miles ?????????? aslo the service rear axle they claimed was the sensor shorting out. So they replaced rear differential clutch control module and solenoid. They said solenoid valve stuck. My cost $1400 the day I picked it up the same damn message appeared (service rear axle) ??????????????????? I brought it right back ? they have lost all of my trust ! my car has only 77,000 miles on it. Also they told me that nobody had the part. They checked all of Cadillac throughout the USA and said they will try to locate one. Next thing I know they received the part but it came in broken? so they reordered from gm I don't believe much of what they say now. My car is over there probably so they can figure out how to remove the service rear axle code!.
The contact owns a 2011 Cadillac Srx. The contact stated that when he drives his vehicle seems to loose power only when about to pull off. The contact stated that when the failure occurred the vehicles abs and stabil tract warning lights illuminated. The contact stated he noticed the failure for the first time 02/07/2019, and the vehicle was taken to the dealer for repair (king o'rourke Cadillac 756 smithtown bypass #101, smithtown, NY 11787) the vehicle was then repaired however the failure reoccurred 01/07/2020. The vehicle was then taken to another dealer (bical Cadillac 2859 flatbush Ave, brooklyn, NY 11234) where the failure was diagnosed and repaired. The contact stated that the failure was solved for a while ,but reoccurred 11/15/2021. The contact stated at that time he took vehicle back to the dealer (bical cadilac) where he was advised they will repair his vehicle due to recall. The contact stated that immediately after departing the dealership the same warning lights had illuminated on the dash before her made it to the highway. The contact stated he called the dealer and was advised that if he brought the car back to the dealer he would be responsible for payment. The contact stated he did contact the manufacturer and was advised that the issue would be looked into, and was sent a gift card towards his next repair. The contact stated that his vehicle is no longer loosing traction, however lights are still illuminated. Failure mileage was 11,400.
Passanger airbag defective. Service airbag light comes on. Also a knock in front wheels at take off or backing up.
The contact owns a 2011 Cadillac Srx. The contact received notification of NHTSA campaign number: 21v473000 (suspension) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who stated that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The contact had not experienced a failure. VIN tool confirms parts not available.
Problems with completion/documentation of two recalls: my dealer (hendrix Cadillac, durham nc) claimed today, 14 Nov 2014, that they had already resolved NHTSA recall 14v571000 (gm 14457) on the rear suspension of my car on 02 oct 2014. However, I only got the recall notice in early November, when gm's letter said that parts wouldn't be available until at least 10 Nov 2014. (report date is late sept 2014. ) on 02 oct 2014, the dealer had told me they had that day resolved NHTSA 14v447000 (gm 14271) on the front seat adjusters of my car. Today the dealer tells me that that recall is still pending for lack of solution, even though the report date was July 2014. Have they mixed up the two recalls? I am concerned that my car is not safe.
I pulled out of a parking spot and then suddenly my car jolted to a stop. I had heard a snapping noise and the car wouldn't move forward or backwards. I looked at my tire only to find it was bowed in towards my car instead of away from it since the wheel should have been turned away from the car. Upon further review the tire rod had snapped. If the tire rod could easily snap as I was simply pulling out of a parking spot then it could have easily snapped while on the highway which would have resulted in injuries to myself and my child.
Tl-the contact owns a 2011 Cadillac Srx. The contact stated while driving at various speeds, the vehicle became unstable and started to sway from side to side. The contact received a notification for recall NHTSA campaign number: 14v571000 (suspension). However, the VIN was not listed under the NHTSA recall. The vehicle was taken to a dealer. The technician was unable to duplicate the failure. The manufacturer was notified of issue. The approximate failure mileage was 28,763. Pam.
The contact owns a 2011 Cadillac Srx. The contact stated that whenever he drove over any uneven road surface, the vehicle would bounce excessively. The failure recurred when driving at any speed. The vehicle was taken to an authorized dealer where they were unable to diagnose the failure. The vehicle was not repaired. The failure and current mileage was 300.